Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
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Reviews shaping this summary
Had never used a waterproof cover before but was told I would need one for showering after nail removal surgery. Easy to order and arrived promptly and had a trial run which went fine.
Bought suction machine to irrigate my sinuses. I feed saline solution with a touch of iodine into one nostril and use the suction pump in other nostril to clean out sinus. This issue stemmed from an i... See more
Medical Supplies website was easy to navigate and easy to place orders. My items were dispatched quickly and arrived within a couple of days. The lumbar support belt is excellent quality, at a rea... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.5
Excellent
5K reviews
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Great service- quick delivery
Great service- quick delivery - equipment as expected - really pleased
16 July 2026
Med plus
Good communication on time delivery no problems.they have most medical products at good price.
28 July 2026
Unprompted review
The product and service were excellent
The product and service were excellent. Staff extremely helpful. Product was delivered very quickly and was a good price. The product is very durable and was very well packed. My only difficulty, was finding the item online. The Company is German based and it took me quite some time to find their UK base. Mediven Struva Fix is the name of the product, I wanted to buy, but when I typed that into the system, it kept bringing up compression stockings. I, eventually, discovered, from a staff member ,that Mediven Struva is the name for compression stockings and the addition of the word 'fix' describes the liners. It took me hours of research and telephone calls, to discover this fact. Also, Mediven Struva Fix, are not available for sale online and have to be ordered directly, from the Company. Maybe this is something the manufacturers could look into. Very pleased with my overall experience and would recommend and will buy again.
20 July 2026
Great product!
My niece had knee surgery and this product was recommended. It has been really helpful to keep the swelling down thus speeding up recovery.
15 July 2026
An excellent door to door service👏👍
Choosing and ordering was easy even for me an octogenarian with very limited IT skills, so I have no hesitation in recommending this postal service from medicalsupplies.com
20 July 2026
Excellent service
15 July 2026
Excellent product.
Excellent product.. have previously used Limbo for other family members with great success
15 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very poor return policy.
15 July 2026
Reply from Medical Supplies
Dear Malcolm,
Thank you for taking the time to leave your review.
We are sorry that you were disappointed with our returns policy.
After you contacted us, we issued your returns authorisation, containing all relevant return instructions on the same day. Once your item was received back at our warehouse and processed by our Returns Team, your refund was issued in full.
Whilst we appreciate that our returns policy may have not met your expectations, we are pleased that we were able to process your return and refund promptly.
Kind regards,
Victor
Medicalsupplies.co.uk
Ordered a Trubliss Pillow came very…
Ordered a Trubliss Pillow came very well packaged and flat vacuumed packed, which has not been the case from other suppliers.
14 July 2026
Efficient and fast delivery when needed
14 July 2026
Fast delivery
Fast delivery. Product exactly as described at a good price. Can recommend.
17 July 2026
Avoid
Avoid: products extremely poor and not as described. Will not accept returns. Am having to refer in to my local Trading Standards. This is one of many subsidiaries set up by the sibling Directors covering the lucrative self-care market. I would suggest reviewing the Companies House records for Health and Care Ltd, and the Directors' eye-watering remuneration, but also reviewing the diversity of websites set up in various areas of apparent 'expertise' in the provision of care products.
30 July 2026
Unprompted review
Reply from Medical Supplies
Dear Elspeth,
We are disappointed to read your review and must firmly reject any suggestion that MedicalSupplies.co.uk is anything other than a legitimate and established retailer committed to treating its customers fairly.
For clarity, when you contacted us, we explained how the item you purchased is designed to operate and confirmed that it was operating as intended. We also explained that, due to the nature of the product, it is subject to specific returns restrictions once opened and used. These restrictions are clearly displayed before purchase and must be acknowledged during the checkout process. As the item was not faulty and had been opened and used, we were unfortunately unable to authorise a return
We appreciate that the item did not meet your expectations. Nevertheless, we do not accept that it was misdescribed, nor that our decision to decline the return was unreasonable. Our decision was based on the fact that the item had been opened and used, together with the returns terms accepted when the order was placed.
Finally, the comments concerning our company structure have no bearing on the circumstances of your order. As a family-owned and operated business, we remain committed to transparent policies, accurate product information and professional customer service.
Kind regards,
Victor
MedicalSupplies.co.uk
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