Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
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Reviews shaping this summary
Had never used a waterproof cover before but was told I would need one for showering after nail removal surgery. Easy to order and arrived promptly and had a trial run which went fine.
Bought suction machine to irrigate my sinuses. I feed saline solution with a touch of iodine into one nostril and use the suction pump in other nostril to clean out sinus. This issue stemmed from an i... See more
Medical Supplies website was easy to navigate and easy to place orders. My items were dispatched quickly and arrived within a couple of days. The lumbar support belt is excellent quality, at a rea... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.6
Excellent
5K reviews
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Really helpful team member when I…
Really helpful team member when I called - this ensured that I got the right size that I needed. Thank you.
3 July 2026
Product exactly what I wanted and…
Product exactly what I wanted and delivery quick and efficient
7 July 2026
Walking stick and stickers
The delivery , care with packaging and the walking stick were excellent. The reason for not giving the five stars is the stickers on the walking stick were really difficult to remove! I had several attempts with various household items before researching on line.
2 July 2026
A good experience
It was easy to order. I was kept informed of the delivery and it was delivered on time. The product is excellent.
6 July 2026
Easy to order and delivered ahead of…
Easy to order and delivered ahead of stated time frame
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Medical Supplies
Dear Rosemary,
Thank you for taking the time to leave your review.
We are extremely sorry that your delivery took longer than originally anticipated.
Further to your request, we did follow up with the courier, who unfortunately was not able to deliver within the expected timelines.
Even though we are delighted that your order was finally delivered, we can only apologise for any inconvenience that this slight delay may have caused.
Kind regards,
Victor
Medicalsupplies.co.uk
Very happy with the product and it is…
Very happy with the product and it is very effective, also arrived quickly
6 July 2026
My walking stick arrived very quickly…
My walking stick arrived very quickly ,and well packaged.
It's a brilliant stick ,it, help's me get about , it's strong and sturdy , but very lightweight.
And I love the colour ,a very nice pink,
So I'm very pleased .
6 July 2026
Very efficient on delivery goods first…
Very efficient on delivery goods first class.
Would use again
1 July 2026
The sizing was just right, but not a good fit. Too small in length.
The sizing was just right, and fairly comfortable. But the length is too short. So it doesn't do the job it is supposed to. It does not cover the complete bag. The white one has not been opened.
I am so disappointed.
I have already put in a review when I first received them.
29 June 2026
Happy Customer
The web-site was easy, the goods are good quality and arrived quickly, very happy with the service provided
3 July 2026
Good quality, but expensive.
29 June 2026
The socks were too thick for ortho boot
The socks I bought to wear with ortho boots were too thick, a lot thicker than image and ones provided by hospital.
They were not cheap and although not worn I was told cannot return.
So learnt lesson and will not buy from here again.
29 June 2026
Reply from Medical Supplies
Dear Julie,
Thank you for taking the time to leave your review.
We are sorry to hear that the socks did not meet your expectations.
Following your enquiry, we explained that, due to the hygiene-sensitive nature of this product, we first needed to confirm that the packaging remained unopened and the factory seals were intact before we could consider a return. We therefore requested photographs so that we could assess the item's condition prior to issuing return instructions.
To date we have not received your response, and please be assured we remain open to help.
If you would still like us to review your request, please contact our Customer Services team at helpdesk@medicalsupplies.co.uk and we will be happy to assist.
Kind regards,
Victor
Medicalsupplies.co.uk
The pants are not true to size at all
The pants are not true to size at all, I tried mine on couldn't get both legs thro, should have more give in them, not worth the money, mine went straight in bin
29 June 2026
Reply from Medical Supplies
Dear Sarah,
Thank you for taking the time to leave your review.
We are sorry to hear that the garments you have recently purchased did not the fit as expected.
We were not contacted about this before your review, so unfortunately we did not have the opportunity to assist. Our Customer Services team is always happy to provide advice on sizing and product suitability before purchase to help customers choose the most appropriate option.
If you would like to discuss your experience further, please contact us at helpdesk@medicalsupplies.co.uk and we will be happy to assist.
We value all customer feedback and appreciate you taking the time to share your comments.
Kind regards,
Victor
Medicalsupplies.co.uk
Took order but product out of stock up…
Took order but product out of stock up to 8 weeks.
29 June 2026
Reply from Medical Supplies
Dear customer,
Thank you for your review.
We are really sorry that the items you ordered had a much longer dispatch time than originally expected.
Unfortunately, and given the current disruption to the whole global supply chain network, some items have been impacted and delayed as a consequence. Please be assured our team is working hard to minimise this disruption to our customers.
In any case, I can confirm that your order was refunded in full, with our apologies for such inconvenience.
Please feel free to contact our team when considering your next purchase, and we will be able to advise on expected lead times.
Kind regards,
Victor
Medicalsupplies.co.uk
The Modular Pressure cushion …
The Modular Pressure cushion I ordered is very comfortable
Ordering was easy plus it arrived quickly
3 July 2026
Reasonable pricing of products
Reasonable pricing of products, Good time delivery. quality article received which does exactly what l require.
3 July 2026
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