Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered food, wrong items sent by restaraunt, contacted mealzo customer service and was helped by a lovely member of staff called Aaron. He was very very helpful and got my refund processed quickly an... See more
Company replied
Mealzo is always such a pleasure to order through. The prices are great, the customer service is second to none, thanks again to Peter for assisting us this evening. You helped very quickly, politely... See more
Company replied
The operative , Brian, was very helpful, polite and professional when dealing with my complaint re a pizza order. He was able to ensure my refund which I had previously been told I could not have. Br... See more
Company replied
Company details
Written by the company
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Contact info
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , United Kingdom
- info@mealzo.co.uk
- mealzo.co.uk
4.9
Excellent
874 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Brian was so helpful in resolving my…
Brian was so helpful in resolving my delivery query
30 May 2026
Unprompted review
Reply from Mealzo
Hi Shona,
Great to hear the delivery query was sorted quickly and everything worked out smoothly for you.
Hope you enjoyed your meal✨
Great Customer service by Peter
Great Customer service by Peter. He is phenomenal. Acted quickly and professionally
29 May 2026
Unprompted review
Reply from Mealzo
Hi Hamad,
Appreciate you sharing this. Great to hear everything was dealt with promptly and left you with a positive experience.
Looking forward to your next order✨
I was helped with someone called arron…
I was helped with someone called arron who was very helpful
26 May 2026
Unprompted review
Reply from Mealzo
Hi Sandra,
Thanks for your review! We’re really glad you had a positive experience with us✨
Hope to see you again on your next order!
Peter was very helpful and gave the…
Peter was very helpful and gave the information I needed
26 May 2026
Unprompted review
Reply from Mealzo
Hi Demi, thank you for your review!
We’re happy to hear everything was clear and helpful during your experience with us.
Thanks for choosing Mealzo!🧡
Reply from Mealzo
Hello Josh, thanks so much!
Glad to hear Mealzo is your top choice in Felixstowe.
Hope your next order is just as spot on🙏🏻
Brian was very very helpful
Brian was very very helpful! Really appreciated his help
24 May 2026
Unprompted review
Reply from Mealzo
Hi Abbie👋🏻
We’re really glad you had such a positive experience and got the support you needed. Appreciate you taking the time to share this with us✨
Didn’t receive a confirmation email…
Didn’t receive a confirmation email from the resultant for my order so did an online chat. Spoke with Franklin who helped effortlessly to confirm my order had been placed and confirmed delivery time. Thank you!
24 May 2026
Unprompted review
Reply from Mealzo
Hi there, thanks for sharing your experience!
Glad everything was quickly confirmed and your order was sorted smoothly.
Hope your food arrived right on time and you enjoyed your meal🧡
Excellent service from franklin
23 May 2026
Unprompted review
Reply from Mealzo
Hi Allan, thanks for the lovely review!
We really appreciate your support and hope to see you ordering again soon✨
Peter was great at dealing with my query
20 May 2026
Unprompted review
Reply from Mealzo
Hello👋🏻
We really appreciate the feedback! Happy to hear everything was sorted quickly for you and the experience was a positive one from start to finish.
Thanks for choosing Mealzo🧡
Good experience with Peter
Good experience with Peter, he sorted out my issue and got my order refunded. Thanks
15 May 2026
Unprompted review
Reply from Mealzo
Hi Jason,
We're so glad everything got sorted smoothly.
Thanks for taking the time to share your feedback🧡
Reply from Mealzo
Hi Elana,
We’re so happy you had a good experience✨
Thank you for the lovely feedback!
Excellent service
I would like to thank Franklin for his prompt response & excellent service regarding my query today. Much appreciated!
9 May 2026
Unprompted review
Reply from Mealzo
Hi Heather,
That’s wonderful to hear! So glad we could make your experience smooth and helpful.
We’re already looking forward to your next order with us✨
1 week now passed since my order was…
1 week now passed since my order was cancelled. No refund and no email from Mealzo as promised. Previous response copied below. Over £31 out of pocket at the moment
2 May - Order cancelled because the takeaway was closed on a Saturday night!! What a pile of crap
Update 5 days later…Mealzo asked me to email them and they would make it right. I emailed and have heard nothing. Zero stars if I could
2 May 2026
Unprompted review
Reply from Mealzo
Dear Andrew,
We’re truly sorry for how this has gone and appreciate you reaching out.
Our team will personally look into this right away to sort it for you.
Thank you for your patience🙏🏻
Peter some boy straight to the point…
Peter some boy straight to the point problem solved
8 May 2026
Unprompted review
Reply from Mealzo
Hello👋🏻
That’s fantastic! So happy we could get it sorted quickly for you.
We can’t wait to see you ordering with us again soon🧡
Helped initiate my refund and helped
Helped initiate my refund and helped
7 May 2026
Unprompted review
Reply from Mealzo
Hi there,
Great to know we could help sort that for you smoothly.
Thanks for the feedback✨
Peter is very helpful and gives best solution
7 May 2026
Unprompted review
Reply from Mealzo
Hello,
That’s so good to hear! Really pleased we could give you the right solution.
Hope to see you back with us very soon🧡
Spoke with Brian about my order & was…
Spoke with Brian about my order & was very helpful & respond very quickly
3 May 2026
Unprompted review
Reply from Mealzo
Hi Paula,
Really glad you had a smooth experience getting things sorted.
If there’s ever anything else you need, we’re always here to help!
Very helpful staff after an order issue
1 May 2026
Unprompted review
Reply from Mealzo
Hello,
Thanks for taking the time to share this✨
It means a lot to know you had a positive experience getting things sorted.
We’re always here whenever you need us!
Brian deserves a bonus and a raise!
Brian deserves a bonus and a raise! Nice friendly advisor that helped me out super quick
28 April 2026
Unprompted review
Reply from Mealzo
Hi Hannah,
That’s amazing to hear! So glad you had such a positive experience.
That’s exactly what we aim for every time.
Hope to see you ordering again soon✨
Right now am giving it a 5 star since…
Right now am giving it a 5 star since Riley is investigating a shop that is taking money but isn't actually opened.
28 April 2026
Unprompted review
Reply from Mealzo
Hi there,
Thanks for the 5 stars, we really appreciate it.
We know that wasn’t ideal, but glad it’s being looked into.
Appreciate your patience🧡
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