I have had to create support tickets a couple of times through their Discord channel. I have received timely answers and resolution to the issues. I can't speak for the payout yet as I haven't rea... See more
Mdpfunding
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See what reviewers are saying
Honestly ive had a awful experience so far. I've been chasing my payout since 3-4 weeks and still nothing. And they officially timed me out on their discord for repeatedly asking them when ill receiv... See more
MDP support has been really great to work with on getting my issues resolved in a timely manner. They consistently stayed with my ticket until we had a clear resolution even when the solution may not... See more
I had an issue where my Phase 1 challenge was passed but I had not received my Phase 2 credentials via email. I went onto MDP Funding's Discord channel and within just a few minutes, I had an email wi... See more
Company details
Written by the company
South Africa's largest proprietary trading firm. MDP Funding provides funding up to $1,200,000!
Contact info
EXCELLENT SUPPORT!!!
With the sheer amount of volume this company has experienced I must say that I am extremely pleased with the support from MDP Funding. I give them a 9 out of 10 and excellent rating!!
Grateful!
Thank you so much for your help and resolving the issue! Very quick respond in minutes. Blessings!
I was promptly provided with my live…
I was promptly provided with my live credentials. MDP support is doing a great job in handling all these requests.
Support is GREAT
Support is GREAT. Sorted my queries I had very efficiently and in time.
My withdraw was proccessed and I received it today.
Great company and Great people to work with.
My support ticket was answered right…
My support ticket was answered right away.
I had an issue where my Phase 1…
I had an issue where my Phase 1 challenge was passed but I had not received my Phase 2 credentials via email. I went onto MDP Funding's Discord channel and within just a few minutes, I had an email with my Phase 2 trading room credentials. Fast professional support! It doesn't get any better!
Royal is an awesome CSR
Royal was incredibly fast and was able to solve my problem. He was very kind. I will recommend MDP to everybody I know.
Support team at MDP has been super…
Support team at MDP has been super helpful to resolve any issue my team and I have had. It's a pleasure seeing a company that really does put the customer first!
MDP Funding Is Worth Trying Out
This is a relatively new Forex Prop Firm and so the question is, are they trustworthy. If you get on MDP's Discord channel, you'll find all kinds of people who are frustrated with customer service, how long it takes for payouts, etc. While I haven't had my funded account long enough to submit for a payout, I've had nothing but positive experiences with customer service. Every time I've created a support ticket on their Discord channel, my issue has been resolved quickly. Starting with phase 1 and then phase 2 and now with my funded account, I've always had the new credentials relatively quickly. I'm looking forward to a long-standing relationship with MDP.
Excellent help via Discord
Requested help to MDP via Discord using a ticket and my issue was resolved within minutes. Thanks!
Had an issue with my phase 2 challenge
Had an issue with my phase 2 challenge, it was showing I had the right amount of equity to pass the challenge, but the back office wasn't portraying that. So I went to the MDP discord and opened a support ticket, I had a response in less than an hour and everything fixed within a few hours of that correspondence. Can't ask for much more. Thank you
My experience
Its been soo useful and I got my account soo it wasn't some sort of sketch !
Amazing Customer Support
From start to finish, the experience was top-notch. The customer service was exceptional, with friendly and knowledgeable staff who are eager to help with any questions or concerns you may have.
Incredible support team!
I've contacted support via discord multiple times for account challenge issues as well as requesting information. They were incredible responsive, my ticket was claimed within 2 mins and I had resolution typically within 30 mins. Incredible team, incredible platform!
The MDP agent was patient with all of…
The MDP agent was patient with all of my questions and resolved my issues on all 3 accounts. Great job!! Thank you!
Great support on Discord
Great support on Discord! Excellent service. Fast and efficient.
I'm very pleased with my experience…
I'm very pleased with my experience with MDP Funding. Their support has responded quickly and efficiently to every issue I've had and addressed them with a positive outcome.
A promising start
On the whole I am very happy with MDP so far.
Whilst there have been teething issues due to growing pains, I have always been able to get through to support and get the help I need which has resolved the issues I've experienced.
I am looking forward to receiving my first payout soon.
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