I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more
Company replied
It’s been a month using the shampoo and vitamin supplement, and I notice about 40% less hair loss and WAY less scalp itching. I shampoo my short hair every 2-3 days. I’m not daily with the serum becau... See more
Company replied
The product is new to me so I am following the instructions in my day to day use. I ve seen the timeline as to when I should see active results within the first 1 to 7 months. Hoping my hair res... See more
Company replied
Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Appalling Customer Service.
Appalling Customer Service.
Don't go near these idiots. They over charge you, they set up a subscription so they can charge you again, they don't deliver what you've paid for and when you try and complain, they ignore you.
A bunch of fraudsters and scammers.
29 July 2026
Unprompted review
Reply from MDhair
I have not had enough time yet
I have not had enough time yet. I really see a difference though I think the collagen is helping skin and nails. Like the scalp serum. Look forward to positive results.
28 July 2026
Unprompted review
Reply from MDhair
Hi Georgina,
Thank you for sharing your feedback. We are glad to hear that you are already noticing positive changes with your MDHair regimen, including benefits from the collagen and scalp serum. Visible improvements often continue to build with consistent use over several months, so it is encouraging that you are already seeing early progress.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
I have been enjoying the hair products
I have been enjoying the hair products, all is of good quality and nice to use..
28 July 2026
Unprompted review
Reply from MDhair
Hi Nathan,
Thank you for sharing your feedback. We are delighted to hear that you are enjoying your MDHair products and that you find them to be of good quality and pleasant to use. It is wonderful to know that your experience has been positive.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
I don’t have a login or way to monitor…
I don’t have a login or way to monitor my account and shipping frequency. I still have 2 bottles of every item left and a new box has shipped. Account access is challenging. The products seem to work well, but they do require consistent use. I was out of town for a couple weeks and forgot the pills and shedding has returned
23 July 2026
Unprompted review
Reply from MDhair
Hi Andrea,
Thank you for sharing your feedback. We are glad to hear that you find the MDHair products effective when used consistently. We understand your concern regarding account access and subscription management, and we appreciate your honesty about the experience.
At checkout, subscription details including billing frequency and shipping cycles are indicated near the payment button. Account access is available to monitor your subscription and shipping schedule, and our team can assist if you are experiencing difficulties logging in.
Our team at support@mdhair.co is available to help clarify your subscription and ensure you have the flexibility you need.
I’ve been using the restore products…
I’ve been using the restore products for a little over two weeks now. Already seeing less shedding, my hair feels healthier and feels good. I’m looking forward to seeing if I see regrowth soon too!
28 July 2026
Unprompted review
Reply from MDhair
Thank you so much for sharing your progress, Jackie! We're thrilled to hear you've already noticed less shedding and healthier-feeling hair after just a little over two weeks, and we hope your journey continues with even more encouraging results. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
use of products for over 1 year
I have been using my hair products for over a year. Yes I have seen progress for sure. The customer care team have been so helpful and advising me the does and don't s and appreciate this for sure. The products itself, I have been using their shampoo, marine collagen, their oral capsules and the hair serum. The later are 2 types and have used both with advice. There was one point for about 6 months i had stopped shedding hair and saw progress finally through the hair tracker photos. Overall the products are brilliant. I just have a long way to go! Since everyone's progress is different.
28 July 2026
Unprompted review
Reply from MDhair
Thank you so much for sharing your incredible journey, Patel! We're delighted to hear you've experienced meaningful progress over the past year and that our customer care team has been able to support you with personalized guidance every step of the way. We truly appreciate your trust in us and wish you continued success on your hair wellness journey, and if you ever need support, don’t hesitate to contact us at support@mdhair.co.
It’s too soon to make a decision.
15 July 2026
Unprompted review
Reply from MDhair
Hi Valued Customer,
Thank you for sharing your feedback. We understand that it can feel too soon to make a decision after starting your MDHair regimen. Visible improvements often require consistent use over several months, and results can vary depending on the severity of the concern. We appreciate your patience and commitment, and we look forward to hearing more about your experience as you continue.
Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.
Look I am 65’ I don’t hold much hope…
Look I am 65’ I don’t hold much hope for good results “ still bald on top Male pattern balding. the shammy is clean but’ the rest nope.
27 July 2026
Unprompted review
Reply from MDhair
Hi Robert,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about male pattern baldness and the challenges it presents, and we would love to be of help.
While MDHair products are designed to support healthier hair and scalp, visible improvements typically require consistent use over several months. Results may vary depending on individual factors such as age, genetics, and the extent of hair loss. Our medical experts are available to provide tailored recommendations that may help maximize your regimen. Please reach out to our team at support@mdhair.co so they can review your case and assist you further.
Great peoducts
My order arrived very quick. The product smells amazing and makes my hair feel so good. It makes my hair feel soft, but has a texture to it still. I've been using the product for about 3 weeks now and I noticed baby hairs growing today!
27 July 2026
Unprompted review
Reply from MDhair
Hi Kelly,
Thank you for sharing your feedback. We are delighted to hear that your order arrived quickly and that you are enjoying the scent and feel of your MDHair products. It is wonderful to know that after just three weeks you are already noticing baby hairs growing, which is an encouraging sign of progress.
For tailored guidance on supporting continued regrowth, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I didn’t get the order
I didn’t get the order. So how can I answer your question
27 July 2026
Unprompted review
Reply from MDhair
Hi Subadra,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about not receiving your order and would love to be of help.
Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.
Program was easy to start and manage
Program was easy to start and manage. The pricing is good and my hair feels great.
27 July 2026
Unprompted review
Reply from MDhair
Hi Belinda,
Thank you for sharing your feedback. We are delighted to hear that you found the MDHair program easy to start and manage, that the pricing feels right for you, and that your hair already feels great. It is wonderful to know that your experience has been both smooth and positive.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
Excellent fast response
Excellent fast response, and delivery was fast on on the start of my journey 👍
13 July 2026
Unprompted review
Reply from MDhair
Hi Gary,
Thank you for sharing your feedback. We are delighted to hear that your MDHair journey has started with excellent service and fast delivery. It is wonderful to know that your experience beginning with us has been smooth and positive.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
Healthy skin and nails
Products always show up prompt and in a timely manner. The suppliments have made my skin and nails look a lot healthier and my nails are stronger than ever. I am only a month into my hair treatment so it's too soon to have an opinion on how well that is going but I am hopeful that regrowth will happen soon.
25 June 2026
Unprompted review
Reply from MDhair
Hi Kelly,
Thank you for sharing your feedback. We are delighted to hear that your MDHair supplements have already made your skin and nails look healthier and stronger. It is wonderful to know that your orders are arriving promptly and that you are feeling hopeful about your hair treatment as you continue with your regimen. Visible improvements in hair regrowth typically require consistent use over several months, so it is encouraging that you are already seeing positive changes in other areas.
Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.
Still second month
Still second month , i believe hair get bit stronger, will put another review in few months
27 July 2026
Unprompted review
Reply from MDhair
Hi Nuwan,
Thank you for sharing your feedback. We are glad to hear that after two months of using your MDHair regimen you already feel your hair is getting stronger. Visible improvements often continue to build with consistent use over several months, and it is encouraging that you plan to share another update in the future.
We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Reply from MDhair
Hi Leona, we're truly sorry to hear that you still haven't received your order and understand how frustrating this must be. We sincerely apologize for the delay and appreciate your patience while this is being resolved. Please reach out to us at support@mdhair.co so we can investigate your order and assist you as quickly as possible.
Not worth the money
I am just not seeing any change in my hair volume or growth at all. I'm losing still so much hair. And the supplements make my stomach turn regardless if I take them with food or not so I had to stop taking them.
26 July 2026
Unprompted review
Reply from MDhair
Hi Allison,
Thank you for sharing your feedback. We understand how discouraging it can feel not to see changes in hair volume or growth right away, and we appreciate your honesty about your experience with the supplements. Please know that visible improvements often require consistent use over several months, and results can vary depending on the severity of the concern.
For tailored guidance on adjusting your regimen, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Please be very careful and read…
Please be very careful and read everything when ordering from this company and any company about their return policy. I did not know there was a “no return” with this product. I know a lot of companies give some type of ability to return products. I have not even opened “ most of the items 3 months supply” but I can’t send any of it back.
Please be careful with your purchase.
26 July 2026
Unprompted review
Reply from MDhair
Hi Susan, we're grateful that you took the time to share your experience, and we're sincerely sorry for the frustration this has caused. We understand your concerns regarding the return policy and appreciate your feedback as we continue working to improve our customer experience. We'd appreciate the opportunity to review your case, so please reach out to us at support@mdhair.co.
Been using this product for 4 months…
Been using this product for 4 months now, I haven’t seen the results that I was expecting. Cutomer service is non existent, they email me following up and offering feedback and advice. However when I reply to the emails as they suggest with follow up photos on my progress, I never hear back. I have been extremely disappointed in their lack of service and attention. I was expecting more from this company as far as the customer service goes. I hope this is improved because if it is happening to me, I am sure others are going through the same frustration.
26 July 2026
Unprompted review
Reply from MDhair
Hi DA, we sincerely apologize for the disappointment you've experienced with both your progress and the communication from our support team. Your feedback is incredibly valuable, and we're sorry that we did not provide the timely attention and guidance you were expecting throughout your journey. Please email us at support@mdhair.co so we can investigate what happened and assist you further.
This is by far the greatest hair…
This is by far the greatest hair vitamins I have tried and I have tried many many. Due to health problems my hair was falling out a lot and MD helped emmensly. Without these products my hair falls out a lot and one month in i alwready have stronger amd healthier hair
19 May 2026
Unprompted review
Reply from MDhair
Hi Nara, thank you so much for sharing your wonderful experience with us! We're truly delighted to hear that MDhair has helped strengthen your hair and made such a meaningful difference for you, especially after everything you've been through. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
The customer service for MD hair is…
The customer service for MD hair is exceptional. They were responsive and kind when I had an issue with packaging that was not their fault. The product is easy to use and appears to be of great quality. I have not been using long enough for results but look forward to continued use of MD hair.
26 July 2026
Unprompted review
Reply from MDhair
Hi Christy, thank you so much for your thoughtful review! We're delighted to hear that our team could provide the responsive and kind support you deserved, and we truly appreciate your patience as you continue your MDhair journey. If you need any help along the way, just email us at support@mdhair.co.
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