I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more
Company replied
I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more
Company replied
Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement... See more
Company replied
Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Some of the best customer experience…
Some of the best customer experience I’ve ever received. Answered emails promptly, extremely kind and helpful. I would definitely recommend. Cant wait to try my product!
20 July 2026
Unprompted review
Reply from MDhair
Hi Justin, thank you so much for your thoughtful and encouraging feedback. We're delighted to hear you had such a positive experience with our team, and it means a great deal to know our prompt support and care made a lasting impression before you've even started your treatment. We’re happy to support you anytime at support@mdhair.co.
A product that actually works!!
A product that actually works!! I was losing my hair so badly that I shaved my head down to a grade 1 all over but now I'm honestly considering growing it out longer than it was before!
21 July 2026
Unprompted review
Reply from MDhair
Hi Kitty, your wonderful feedback truly made our day, and we're so grateful you shared your journey with us. Hearing that you've gone from shaving your hair to feeling excited about growing it longer is incredibly rewarding and inspiring. Our team is happy to help! You can email us at support@mdhair.co.
Haven't received my order
I still haven't received my order and I've been very patient. It has been well over a month.. Expected delivery date was end of June first of July
2 July 2026
Unprompted review
Reply from MDhair
Hi Cordell,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your frustration with the delay in receiving your order.
Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.
We would love to help you resolve this delivery issue. Please reach out to our medical experts at support@mdhair.co for personalized assistance.
So far so good
So far so good. I particularly like taking only 1 pill daily.
Not sure about the Marine Collagen…as I haven’t used it..
20 July 2026
Unprompted review
Reply from MDhair
Hi Michael,
Thank you for sharing your experience. We are glad to hear that you are enjoying the convenience of taking only one pill daily and that your journey with MDHair has been positive so far. It is perfectly fine to introduce additional products such as Marine Collagen at your own pace, and our team can provide guidance on how best to integrate them into your regimen if you decide to try them.
For tailored recommendations and support, our medical experts at support@mdhair.co are available to review your case and provide personalized guidance.
I have been using MD Hair for 1 year…
I have been using MD Hair for 1 year now. I’m 73 years old and want to stop losing hair and hopefully gain some back. I started with using the serum, shampoo and capsules which were formulated for Restore. I noticed after a few months my hair loss was getting better. Also my hair was showing signs of getting fuller. After about 6 months I didn’t notice too much regrowth. The team changed my protocol to regrow capsules and suggested using the minoxidil solution. I have been on this protocol for 5 months and my hair is visibly thicker and growing much faster. I used to get a haircut every 6-7 weeks, but now I can’t go longer than 4 weeks. Starting to see hair regrowth also! You have to stick with it and don’t get discouraged! Being 73 years old I would imagine it takes longer for regrowth as opposed to younger people. The team at MD Hair are great to work with! A positive experience overall!
20 July 2026
Unprompted review
Reply from MDhair
Hi M. Sabatino,
Thank you for sharing your detailed journey with MDHair. We are encouraged to hear that after one year of consistent use you have experienced reduced hair loss, fuller hair, and now visible regrowth with the Regrow capsules and minoxidil solution. It is wonderful to know that your hair is growing faster and that you are seeing positive changes, even needing more frequent haircuts. We truly appreciate your recognition of our team, and we are glad they were able to support you with adjustments to your protocol.
Visible improvements with MDHair typically require consistent use over several months, and your progress is a great example of how persistence pays off. For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I have been using this product for over…
I have been using this product for over a month, but unfortunately I haven't seen any benefits yet. In addition, money was deducted from my bank account, which was unexpected. I'm disappointed with my experience and would appreciate an explanation or a refund
12 June 2026
Unprompted review
Reply from MDhair
Hi Rawand,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your disappointment at not seeing benefits after the first month and your concern about the unexpected charge. MDHair operates on a subscription basis, and the details of the next charge amount and timing are clearly indicated near the payment button at checkout when ordering the trial kit. This ensures continuity of treatment, as visible improvements typically require consistent use over several months.
We would love to help you adjust your subscription and support you through this early stage. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
I really enjoy the shower head!
13 July 2026
Unprompted review
Reply from MDhair
Hi Braden,
Thank you for sharing your experience. We are delighted to hear that you are enjoying the MDHair shower head. It is wonderful to know that it has been a positive addition to your routine. Feedback like yours inspires us, and we are glad the product is making a difference for you.
For tailored guidance on maximizing your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I am not happy that they send the…
I am not happy that they send the second order without me notifying them
I did not finish the first one but they charge my card
20 July 2026
Unprompted review
Reply from MDhair
Hi Sousan,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about being charged for a second order before finishing the first. MDHair operates on a subscription basis, and this information is indicated near the payment button at checkout when ordering the trial kit. This ensures continuity of treatment, as visible improvements typically require consistent use over several months.
We would love to help you adjust your subscription to better fit your needs. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Worst customer service ever…
Worst customer service ever experienced. Predatory website which is a scam. Needs to be investigated by Better Business Bureau.
19 July 2026
Unprompted review
Reply from MDhair
Hi Sara Grace, thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations, and we appreciate you bringing your concerns to our attention. If you'd like us to review your experience further, please reach out to us at support@mdhair.co.
I actually didn't expecte much of it
I actually didn't expecte much of it. However, I really glad that I tried the product out. I addore the complex that look into all aspects such as inner pills for health and outer products for sculp. Honestly, I combined it with additional products from other firms but I can see the result of these too. It is a good type to support another active components at the beggining of the course or between them.
Overall, I can see a huge impovement with my hair.
20 May 2026
Unprompted review
Reply from MDhair
Hi Angelina,
Thank you for sharing your experience. We are delighted to hear that you are seeing a huge improvement in your hair and that the MDHair complex has exceeded your expectations. It is wonderful to know that you appreciate the holistic approach of combining inner supplements with outer scalp products, and that they are working well even alongside other items in your routine. Feedback like yours inspires us, and we are glad the products are making such a positive difference for you.
For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
So far 10/10.
Only been taking the supplements and using the shampoo and serum for about 3 weeks now but I’m definitely starting see some new baby hairs pop up already. My scalp also feels amazing and I haven’t had any issues with it being dry and itchy since starting to use these products. I’m excited to see what the future brings for hair health journey!
20 July 2026
Unprompted review
Reply from MDhair
Hi Kara,
Thank you for sharing your experience. We are delighted to hear that after just three weeks you are already noticing new baby hairs and that your scalp feels healthier without dryness or itchiness. Visible improvements with MDHair typically require consistent use over several months, so your encouraging early progress is a wonderful sign. We are excited to see how your journey continues and look forward to hearing more about your results.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Reply from MDhair
Hi Michael,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand it can feel discouraging not to see immediate results. Visible improvements with MDHair typically require consistent use over several months, as hair regrowth is a gradual process. Your patience during this early stage is important, and we encourage you to continue with the regimen to allow time for progress.
We would love to help you through this early stage. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Love this product
Love this product. I can already tell my hair has thickened after only 3 weeks!
19 July 2026
Unprompted review
Reply from MDhair
Thank you for your fantastic review, Heather! It's wonderful to know you've already noticed an improvement in your hair's thickness so quickly, and your encouraging experience means so much to us. Questions? We’ve got answers. Write to us at support@mdhair.co.
I chose MDhair because of their…
I chose MDhair because of their competitive prices for the products offered. Everything is easy to use. Have only been using for about a week so not expecting anything yet. But hopeful.
15 July 2026
Unprompted review
Reply from MDhair
Hi NMiller, thank you for choosing MDhair and for sharing your experience! We're delighted to hear that you found our products easy to use and appreciate your realistic expectations as you begin your hair care journey, and we hope you see encouraging results in the weeks ahead. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
Just started so can’t give a complete…
Just started so can’t give a complete review but so far so good. Seem to have less shedding already and the Shampoo and Conditioner feel great and lather well.
19 July 2026
Unprompted review
Reply from MDhair
Thank you for your thoughtful review, Chuck! We're so glad your first impressions have been positive and that you've already noticed less shedding while enjoying the rich lather and feel of the shampoo and conditioner. Questions? We’ve got answers. Write to us at support@mdhair.co.
It's been 3 months
It's been 3 months, a slight decrease in hairfall but no hair growth observed. I will keep on using it as I don't see any harm, so I am still hopeful. Also, their response time to any query is very prompt.
19 July 2026
Unprompted review
Reply from MDhair
Hi Sehar, thank you for sharing your honest experience and for staying committed to your hair care journey. We're encouraged to hear you've noticed a decrease in hair fall and truly appreciate your patience, as hair growth can take more time to become visible, and we're especially grateful for your kind words about our responsive support team. If you need any help along the way, just email us at support@mdhair.co.
Less hair fall and more hair growth
I've been using MDhair for just one month, and I'm genuinely impressed with the results so far. I was a little skeptical at first, but I've already noticed a significant reduction in my hair fall. Even more exciting, I can see lots of new baby hairs growing, which gives me confidence that the treatment is really working.
The personalized approach and easy-to-follow routine have made it simple to stay consistent. My hair already feels healthier and stronger, and I'm excited to see how much more improvement I'll have over the next few months.
So far, my experience with MDhair has been extremely positive, and I would definitely recommend it to anyone struggling with hair loss or thinning.
30 June 2026
Unprompted review
Reply from MDhair
Hi Ahin, thank you for sharing your wonderful experience! We're thrilled to hear you've already noticed less hair fall, new baby hair growth, and healthier, stronger hair after just one month, and your progress is truly encouraging. We’re happy to support you anytime at support@mdhair.co.
The products were received in a timely…
The products were received in a timely and were well packed. I have only washed my hair once since receiving them but I noticed that they don’t have a smell (great). And you don’t need to use a lot of product. My hair was left lovely and soft.
16 July 2026
Unprompted review
Reply from MDhair
Hi Lynda, thank you for your kind review! We're thrilled that your first experience with our products has been such a positive one, from the careful packaging to the gentle, fragrance-free formula and the soft results. Our team is happy to help! You can email us at support@mdhair.co.
It does not seem to be working
There does not seem to be any change in my hair loss. In fact it is looking worse.
19 July 2026
Unprompted review
Reply from MDhair
Hi Mrs King, thank you for sharing your honest thoughts with us. We're truly sorry that your results haven't been what you hoped for and that you're seeing increased hair loss, and we'd appreciate the opportunity to better understand your experience. If you’d like guidance or support, email us anytime at support@mdhair.co.
Using it for about 6 months
Using it for about 6 months
My hair is super soft
The shampoo lathers well and I’ve just ordered their conditioner as I’ve felt I’ve not needed it but thought I’d try it
I take the supplements and the drops for my scalp
The customer service is absolutely fantastic
18 July 2026
Unprompted review
Reply from MDhair
Hi Lynne, thank you so much for your wonderful feedback! We're thrilled to hear that after six months your hair feels super soft, you're enjoying the shampoo, and that our customer support has made your experience even more positive. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
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