MDhair Reviews 

5,417
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,756 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product quality and their positive impact on hair health, often reporting reduced shedding, new baby hair growth, and improved texture. Many find the routines straightforward and easy to incorporate into daily life, enhancing their overall user experience. The customer service team is also frequently commended for being responsive, helpful, and providing excellent support. However, some people were dissatisfied with delivery, experiencing long shipping times or unexpected customs fees. A few also noted certain products did not deliver expected results, with some mentioning greasy residue from serums or issues with supplement smell or tolerability.

What people talk about most

Product

People report positive experiences with product, with many finding that the products deliver on their... See more

Quality

Consumers find quality to be positive, with many reviewers reporting that their hair feels stronger,... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with the ease of... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as great, amazing, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting quick and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small... See more

Company replied

Rated 4 out of 5 stars

I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more

Company replied

Rated 4 out of 5 stars

I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more

Company replied

Rated 4 out of 5 stars

It’s been a month using the shampoo and vitamin supplement, and I notice about 40% less hair loss and WAY less scalp itching. I shampoo my short hair every 2-3 days. I’m not daily with the serum becau... See more

Company replied


Company details

  1. Hair Product Store

Written by the company

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,417)

3,582 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Handheld showerhead doesn't come with hose

I chose the handheld shower head and was very excited to use it, but it's delivered without the hose, which I wasn't expecting. It would have been nice to know in advance I would need to make a separate purchase to use the filter.

22 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Marie,

Thank you for sharing your feedback. We are glad to hear that you were excited to try the MDHair handheld shower head, and we understand your concern about the hose not being included. We appreciate your honesty and agree that it would have been helpful to know in advance that a separate purchase was required to use the filter.

If you would like assistance with your account or product details, please reach out to our support team at support@mdhair.co so they can review your case and provide personalized guidance.

Rated 4 out of 5 stars

No better

Early days yet,seeing no signs of improvement,hopefully next month will be better fingers crossed!!

29 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi David,

Thank you for sharing your feedback. We understand that it is still early days with your MDHair regimen and that visible improvements may take more time. It is encouraging to hear that you are hopeful for better results in the coming months, and consistency is key to seeing the best outcomes.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

Rated 3 out of 5 stars

So Far No Change

I have only used the product for 2 weeks and honestly not seen much of a difference. My hair are still shedding however I would like to give it at least 3 months to see if it actually makes a difference. I do like the fact that this is a comprehensive package that treats the problem from inside and out with vitamins, collagen powder, serum, oil and shampoo, only external treatments like oils and shampoos don't seem helpful. Delivery was quick and well explained.

29 July 2026
Unprompted review
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Reply from MDhair

Hi Neha,

Thank you for sharing your feedback. We are glad to hear that you appreciate the comprehensive MDHair package and that delivery was quick and well explained. Visible improvements often continue to build with consistent use over several months, so it is encouraging that you plan to continue for at least three months to fully experience the benefits.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 5 out of 5 stars

The MD shower head is worth it!…

The MD hair shower head has been very helpful to my hair and skin. It was so easy to install and it is very easy to change the filter. I highly recommend!! Great customer service.

2 June 2026
Unprompted review
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Reply from MDhair

Hi Joni,

Thank you for sharing your feedback. We are delighted to hear that the MDHair shower head has been helpful for both your hair and skin, and that you found it easy to install and maintain. It is wonderful to know that you are happy with the quality and service, and that you would highly recommend it.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 1 out of 5 stars

Appalling Customer Service.

Appalling Customer Service.

Don't go near these idiots. They over charge you, they set up a subscription so they can charge you again, they don't deliver what you've paid for and when you try and complain, they ignore you.

A bunch of fraudsters and scammers.

29 July 2026
Unprompted review
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Reply from MDhair

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Rated 3 out of 5 stars

I have not had enough time yet

I have not had enough time yet. I really see a difference though I think the collagen is helping skin and nails. Like the scalp serum. Look forward to positive results.

28 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Georgina,

Thank you for sharing your feedback. We are glad to hear that you are already noticing positive changes with your MDHair regimen, including benefits from the collagen and scalp serum. Visible improvements often continue to build with consistent use over several months, so it is encouraging that you are already seeing early progress.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

Rated 5 out of 5 stars

I have been enjoying the hair products

I have been enjoying the hair products, all is of good quality and nice to use..

28 July 2026
Unprompted review
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Reply from MDhair

Hi Nathan,

Thank you for sharing your feedback. We are delighted to hear that you are enjoying your MDHair products and that you find them to be of good quality and pleasant to use. It is wonderful to know that your experience has been positive.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

Rated 3 out of 5 stars

I don’t have a login or way to monitor…

I don’t have a login or way to monitor my account and shipping frequency. I still have 2 bottles of every item left and a new box has shipped. Account access is challenging. The products seem to work well, but they do require consistent use. I was out of town for a couple weeks and forgot the pills and shedding has returned

23 July 2026
Unprompted review
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Reply from MDhair

Hi Andrea,

Thank you for sharing your feedback. We are glad to hear that you find the MDHair products effective when used consistently. We understand your concern regarding account access and subscription management, and we appreciate your honesty about the experience.

At checkout, subscription details including billing frequency and shipping cycles are indicated near the payment button. Account access is available to monitor your subscription and shipping schedule, and our team can assist if you are experiencing difficulties logging in.

Our team at support@mdhair.co is available to help clarify your subscription and ensure you have the flexibility you need.

Rated 5 out of 5 stars

I’ve been using the restore products…

I’ve been using the restore products for a little over two weeks now. Already seeing less shedding, my hair feels healthier and feels good. I’m looking forward to seeing if I see regrowth soon too!

28 July 2026
Unprompted review
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Reply from MDhair

Thank you so much for sharing your progress, Jackie! We're thrilled to hear you've already noticed less shedding and healthier-feeling hair after just a little over two weeks, and we hope your journey continues with even more encouraging results. If you ever need support, don’t hesitate to contact us at support@mdhair.co.

Rated 5 out of 5 stars

use of products for over 1 year

I have been using my hair products for over a year. Yes I have seen progress for sure. The customer care team have been so helpful and advising me the does and don't s and appreciate this for sure. The products itself, I have been using their shampoo, marine collagen, their oral capsules and the hair serum. The later are 2 types and have used both with advice. There was one point for about 6 months i had stopped shedding hair and saw progress finally through the hair tracker photos. Overall the products are brilliant. I just have a long way to go! Since everyone's progress is different.

28 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you so much for sharing your incredible journey, Patel! We're delighted to hear you've experienced meaningful progress over the past year and that our customer care team has been able to support you with personalized guidance every step of the way. We truly appreciate your trust in us and wish you continued success on your hair wellness journey, and if you ever need support, don’t hesitate to contact us at support@mdhair.co.

Rated 3 out of 5 stars

It’s too soon to make a decision.

15 July 2026
Unprompted review
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Reply from MDhair

Hi Valued Customer,

Thank you for sharing your feedback. We understand that it can feel too soon to make a decision after starting your MDHair regimen. Visible improvements often require consistent use over several months, and results can vary depending on the severity of the concern. We appreciate your patience and commitment, and we look forward to hearing more about your experience as you continue.

Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.

Rated 2 out of 5 stars

Look I am 65’ I don’t hold much hope…

Look I am 65’ I don’t hold much hope for good results “ still bald on top Male pattern balding. the shammy is clean but’ the rest nope.

27 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Robert,

Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about male pattern baldness and the challenges it presents, and we would love to be of help.

While MDHair products are designed to support healthier hair and scalp, visible improvements typically require consistent use over several months. Results may vary depending on individual factors such as age, genetics, and the extent of hair loss. Our medical experts are available to provide tailored recommendations that may help maximize your regimen. Please reach out to our team at support@mdhair.co so they can review your case and assist you further.

Rated 5 out of 5 stars

Great peoducts

My order arrived very quick. The product smells amazing and makes my hair feel so good. It makes my hair feel soft, but has a texture to it still. I've been using the product for about 3 weeks now and I noticed baby hairs growing today!

27 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Kelly,

Thank you for sharing your feedback. We are delighted to hear that your order arrived quickly and that you are enjoying the scent and feel of your MDHair products. It is wonderful to know that after just three weeks you are already noticing baby hairs growing, which is an encouraging sign of progress.

For tailored guidance on supporting continued regrowth, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 1 out of 5 stars

I didn’t get the order

I didn’t get the order. So how can I answer your question

27 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Subadra,

Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about not receiving your order and would love to be of help.

Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.

Rated 5 out of 5 stars

Program was easy to start and manage

Program was easy to start and manage. The pricing is good and my hair feels great.

27 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Belinda,

Thank you for sharing your feedback. We are delighted to hear that you found the MDHair program easy to start and manage, that the pricing feels right for you, and that your hair already feels great. It is wonderful to know that your experience has been both smooth and positive.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

Rated 5 out of 5 stars

Excellent fast response

Excellent fast response, and delivery was fast on on the start of my journey 👍

13 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Gary,

Thank you for sharing your feedback. We are delighted to hear that your MDHair journey has started with excellent service and fast delivery. It is wonderful to know that your experience beginning with us has been smooth and positive.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

Rated 5 out of 5 stars

Healthy skin and nails

Products always show up prompt and in a timely manner. The suppliments have made my skin and nails look a lot healthier and my nails are stronger than ever. I am only a month into my hair treatment so it's too soon to have an opinion on how well that is going but I am hopeful that regrowth will happen soon.

25 June 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Kelly,

Thank you for sharing your feedback. We are delighted to hear that your MDHair supplements have already made your skin and nails look healthier and stronger. It is wonderful to know that your orders are arriving promptly and that you are feeling hopeful about your hair treatment as you continue with your regimen. Visible improvements in hair regrowth typically require consistent use over several months, so it is encouraging that you are already seeing positive changes in other areas.

Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.

Rated 4 out of 5 stars

Still second month

Still second month , i believe hair get bit stronger, will put another review in few months

27 July 2026
Unprompted review
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Reply from MDhair

Hi Nuwan,

Thank you for sharing your feedback. We are glad to hear that after two months of using your MDHair regimen you already feel your hair is getting stronger. Visible improvements often continue to build with consistent use over several months, and it is encouraging that you plan to share another update in the future.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 1 out of 5 stars

still haven't received my order

still haven't received my order

27 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Leona, we're truly sorry to hear that you still haven't received your order and understand how frustrating this must be. We sincerely apologize for the delay and appreciate your patience while this is being resolved. Please reach out to us at support@mdhair.co so we can investigate your order and assist you as quickly as possible.

Rated 2 out of 5 stars

Not worth the money

I am just not seeing any change in my hair volume or growth at all. I'm losing still so much hair. And the supplements make my stomach turn regardless if I take them with food or not so I had to stop taking them.

26 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Allison,

Thank you for sharing your feedback. We understand how discouraging it can feel not to see changes in hair volume or growth right away, and we appreciate your honesty about your experience with the supplements. Please know that visible improvements often require consistent use over several months, and results can vary depending on the severity of the concern.

For tailored guidance on adjusting your regimen, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

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