MAXI ZOO IRELAND Reviews 358

Couple of problems with this company regarding damaged and wrong items being sent, hence the dropped stars. However, they are quick to resolve issues so will give them another go. On the plus side, ea... See more

While very disappointed with what happened- to be fair they have tried to correct. Original post: took orders giving 30% discount, when every store was offering discounts (being Black Friday week).... See more

This is for maxi zoo tallaght Staff are nice and friendly but tasks come before customers. Please teach them customer service rules. Customers come first and if a big Que forms call for colleagues... See more

Items arrived very quickly, well packaged. Using DPD is a plus. However, I would caution anyone ordering not to click on any of the "Free gift" popups that appear after your order confirmation. They... See more

Martin in customer service was so helpful when he helped us to locate a food storage box, which came free with Leader Dog Food purchase, despite there being none left in the shop in Mullingar. He orga... See more

We recently went to Maxi Zoo in Waterford to get some bits for our new addition Benny the Jack Russell terrier. On arrival into the store we got greeted by the lovely Aiste who couldn’t have bee... See more

ordered dried dog food on the 2/04/2026 received email this morning stating that Unfortunately, some products from your recent order are currently out of stock, and we do not have a confirmed restock... See more

Staff are pigs in the Blackpool store in Cork city. Unhelpful, abrupt and should no interest in doing their work. Gave girl at the till some change for my goods, counted it out for her but she wasn't... See more

Ordered Medica dog food x 36 tins at €95. Week has gone past emailed both emails available including customer care. Status of package online is ‘unknown’ but money left my account in under 5 seconds.... See more

Maxi Zoo have been excellent, I ordered the wrong thing and even after a few weeks, they accepted the return, credited the cost back to my account within a few days. I reordered and the correct ite... See more

Staff is extremely unfriendly. Sitting bored with their plastic, disgusting fingernails,playing with their handies at the till and don't have any clue of what they are doing there. They have absolut... See more

Credit where due; ordered cat food that was delivered to door in 3 working days. The fact that they ship from Ireland (and not from NL like zooplus.ie), and the fact they use a good logistics partner... See more

Have only used them twice but their service is great and fast delivery highly recommend. Also what I like is they don’t use massive boxes which sometimes totally unnecessary instead they take pouches... See more

Recently switched to maxi zoo groomers at Finglas brought my 11yr old doggie to Ana. Couldn't recommend Ana enough she was so lovely and caring and also done a great job of the groom. I love the way t... See more

I have been a customer of Maxi Zoo Cork stores since they first came to Cork 18 years ago. The Midleton store is well run, customer service is customer focused and there seems to be a good team atmosp... See more

I always go Maxi Zoo and stuff are friendly & helpful. However, went today and ask a lady ( middle age blonde hair ) while she was chatting with other staff! I asked.. ‘excuse me, what day y... See more

Excellent products at reasonable prices. Delivery can arrive 24 hours after ordering before 12. The website is beautifully done and easy to navigate. I have ordered from them 3 times so far in the las... See more

I ordered the dog food as I received a 10% discount from Maxizoo as it was my GSD 3rd birthday which I thought was great & it was delivered the next day which was brilliant. The only thing is that th... See more

Ordered online, didn't visit a store. Search and ordering of products easy, good choice and speedy delivery. Tommy the cat loved his food! Would recommend. Only dropped one star because out of stock o... See more

After ordering food on their website to be shipped to an animal rescue in Leitrim I filled in the rescue address however I paid via Apple Pay and it was shipped to my home address they offered zero he... See more

Goods arrived in perfect condition and on time. This order had all items included and nothing missing. I didn't need to contact customer service with any issues ehich wad great. How online shopping sh... See more

I have ordered twice in the last 10 days or so and was totally happy with the service and the items I ordered (female dog nappies and compostable poop bags). However, I was stunned at the amount of pa... See more

The fact that you offer a delivery service to the door, & have an efficient follow through customer query service too. My sister is a healthcare worker so knowing her animals are fed well, when at... See more

The experience I had with buying my cats food online from maxi zoo was superb. My cat is very picky with his wet food and refuses to eat anything except Purina Gourmet Gold Pâté. You can find all sort... See more

Items out of stock messages a few days after ordering. This has happened to me on a few occasions now and just again to my wife who ordered from you last week and I can see from other reviews, o... See more

Had an issue with delivery been stolen not maxi zoos issue yet a very nice girl Leticia arranged for a full refund was not expecting that. Now all they have to do is stock 10kg bags like zooplus!

Ordered online for the first time as thought my order was coming from Ireland in hope of fast delivery- it actually comes from Europe. I ordered on Sunday and it said 1-3 days delivery. My status nev... See more

Utter scammers, give a black friday 30% discount and then cancel all orders saying items are out of stock but yet I can go on to their website and order the goods at full price, they had no problem ta... See more

Ever since I adopted my cat, MaxiZoo in Midleton has been my goto place because they are always helpful, friendly and professional. Their online shop is good as well and the one time an order was in... See more

I use Maxizoo regularly. I love the range of quality dog treats available.High meat content not just derivatives. My dog loves them. Delivery is always prompt and offers and discounts are appreciated

Ticket number 1772271 7th Jan update: after over a month from the original complaint and a number of follow-ups, the replacement arrived today. I'm extremely disappointed with the way the or... See more

When I made my first online order for a specific cat food, three out of four boxes were different from the ones I ordered. With a second online order, one item was canceled and declared out of stoc... See more

Ordered and paid on the 9th Feb. Only received 1 of 3 items. Customer service is terrible and eventually was told my other 2 items would be delivered. NEVER RECEIVED. No updates or anything!!! No trac... See more

I've used this groomer before and was always pleased. The groomer was lovely and chatty and interested in the dog and his needs. I left him there last week and after a dispute with a different groo... See more

I placed an order on Black Friday. The website stated that delivery would take 1–3 days. A small part of my order arrived only after two weeks, while the main part never came at all. Another week late... See more

Had the pleasure of dealing with a young man called Jack in the liffey Valley branch. Excellent customer service from Jack ..pleasant knowledgeable and then brought my purchases to car. Very friendly... See more

I was In maxi zoo limerick today and I have to say the staff are so nice and very helpful. they pay very good attention to customers Martina and kerry were both very helpful finding what I needed and... See more

Usually very happy with this company as fast delivery and reliable however this time one of my orders had items missing was told he would reorder now there is backlog and delay with item now second. O... See more

Ordered online for a 1-2 day delivery time. No order arrived despite stating shipped on status I got on to DPD assuming it was an issue their end. It wasn’t maxi zoo had scanned label never shipped. A... See more

So wrote bad review few days ago it still hasn't been resolved fully they redelivered one of missing items however the next missing items haven't been delivered after them reordering it wasn't done fo... See more

Dog food delivered quickly. Price discount (sale) was appreciated. They have noticeably improved their delivery packaging in recent months, with much less waste.

My cat loves the snack cream treats only Maxizoo seem to sell. I'm not sharing the name because I'm pretty sure every cat will get addicted to them. I recently lost my first furbaby to cancer and my o... See more

I’ve made multiple online orders for cat food. They are always very quick to arrive. 1 time (over 3 years) the wrong flavour was delivered and the team were so helpful and friendly and sorted the iss... See more

I have been buying dog food from Maxi Zoo online for years! On 2nd October, I received a promotional email from them offering a 15% discount that day only! I needed dog food so ordered some and us... See more

I have had an excellent experience buying from Maxi Zoo in Ireland. Very fast delivery, good communication. I wish they had an app for regular customers. Otherwise, really happy. I had bad experience... See more

​I have been bringing my dog to Maxi Zoo Blackpool for over 6 years and have always been thrilled with the service from Stephanie. She consistently went above and beyond, truly caring for my d... See more

I made an order online for premium cat litter, there was a deal, saved a few quid. A week later it was canceled with the excuse it was not in stock and didn't know when it would be back in. I went int... See more

Every time I order online I get a message saying some of the items are sold out. Moreover, in the last period it is taking too much time to receive the parcel (I did the order one week ago and still n... See more

Revived my order this morning ,this is my first time ordering from maxi zoo online .the poop scoop was broke when I opened it .i don’t mind it been broken but when I tried to contact someone to retur... See more

Maxi Zoo has a banner that states "1-3 Days Delivery". Additionally, they have a whole article page with the title "1-3 Days Delivery" (located at the bottom of the page, under "Perks". Now,... See more