Max Guitar Reviews 910

Great experience making deal with MaxGuitar. Everything worked absolutely great and service was fluent and friendly. Easy to recommend if you have some guitar or other deals in mind.

I ended up with the guitar amplifier of my dreams. This Sessionette 75 is immaculate, beautifully serviced, and all I hoped for. Thanks so much!!

Great service, very responsive to any question
Packaging and shipment to France, perfect
Gibson L00 studio walnut, second hand

I’ve bought a few guitars from Max Guitar, and every time it’s been a great experience. They are super service-minded, quick to respond, and very helpful throughout the whole process. The guitars have always arrived in perfect condition and exactly as described – sometimes even better than expected! As a customer from Denmark, I really appreciate how smooth and professional everything has been. I can highly recommend Max Guitar to anyone looking for quality gear and excellent service.

Fair trade, excellent communication, fair conditions, Great guitar. Was a very good experience. Thank you

Max Guitar don't usually ship to Serbia but they made it possible! Even with such a long trip from the Nederland, the guitar came in tune :)
Thanks to Frank and Robbert!

I’ve bought a couple of things from Max Guitar Store now, and they’ve been awesome every time. Their website is super easy to use, with clear photos and a lot of good details about each guitar, which makes picking one way less stressful. My last order was a new Strat, and it showed up quickly and really well packed. The setup was perfect right out of the box, so I could start playing right away. You can tell they take their gear seriously. Had a small q's about the delivery, the customer was on point and they reply fast. Overall, I'd recommend Max Guitar Store to anyone looking for good quality guitars and solid service. Will order again soon!I

Made a good deal with Robbert, fair negotiations. The shop is located in the harbor of Scheveningen with nice restaurants nearby! Worth a visit as the shop itself has lots of nice stuff for aspiring and pro musicians too. Thanks to the friendly staff who took care of my bass guitar!

My experience with Max Guitars was outstanding from start to finish (even if I've not received the guitar yet). I particularly appreciated the high level of detail and transparency provided regarding the used Gretsch G6134TG LTD Penguin Black Paisley. The initial description was accurate, and the follow-up with very close-up photos of the hardware patina was incredibly helpful and professional

Very friendly and trustworthy guitar store, staffed by true lovers of all things guitar. Shout out to the owner Robbert who has an unfailing instinct for what real guitar aficionados want to see and try out. Imo no other guitar store in the Netherlands comes close.

Before my visit I received fast and clear replies to emails. I made an appointment to check out a guitar I was interested in. At arrival I was impressed by the beautiful business with free parking in front of it. Friendly and professional staff, a HUGE collection of high end guitars and amplifiers. We got drinks offered, a large room to ourselves to do all the testing that was needed. The staff member who helped me was patient, helpful and respectful. Only when I asked questions he would give his opinion. The whole experience was very relaxed. And on top of that I got a very good deal on a beautiful instrument. Highly recommended!

Misleading photos, heavily modified amp, rude communication

I bought a vintage Fender amplifier from this shop, but what I received looked nothing like the pictures. Not only did the images not match the actual amp, it had also been heavily modified and was in a bad shape. Before buying it I asked questions about the condition of the amp. Robbert Van Der Ende replied that there was nothing to declare and the amp was in pristine condition, which was clearly not the case. Robbert stated that the amp came from his personal collection and was selected by sound. He called the modifications 'upgrades' which is clearly not the case on a vintage amp.

I decided to legally return the amp. The seller’s response was unprofessional and defensive. He denied any issue, called my complaint “strange,” and accused me of being a “stickler for details.” He also refused to refund the return shipping costs, even though the problem clearly originated on his end.

In the end, because a total lack of trust, I returned the amp in person to The Hague and was refunded the purchase price — but not a single cent of the shipping costs. Robbert himself was present in the shop but didn't even come behind his desk for a conversation. Very cowardly and unprofessional.

A shop that treats customers like this and hides behind misleading product listings is not to be trusted. I strongly advise buying elsewhere.

Today I visited Max for a setup of my Les Paul type guitar and - just as my previous visit - it is a great pleasure to see the professional luthiers at work. They are more than happy to explain every step in the process and make each visit a pleasure with their friendly and fun way of approaching their customers. The instrument played like butter after the work was done.

I did need to force myself to walk away without buying a new instrument - a stroll around their well-stocked shop has serious creditcard-damaging potential.

Still, I did walk out with a purchase - a great little NUX tuner pedal.

Looking forward to seeing you again soon.

A very nice experience, trading in my instrument supported by experts at Max Guitars.
I walked out with my dream guitar I did not know I wanted. :-)
Finally a guitar that speaks to me when I pick it up, it inspires to play and really is a thing of beauty! Thank you so much.

Great store, great experience across the board. Knowledgable staff. They don't come and harass you but if you have a question they are super helpful. Beautiful array of guitars from affordable to really high-end (NOVO!!!) :-) Would/will buy again!!

I bought two guitars from Max Guitar and I must say that the first guitar was excellent and very well priced and the service was top notch but the second guitar they sold me was Chibson of course at 595 euro and they could have told me as I asked. It is not ripping off anyone but it is something I could have bought for 200 euros from AliExpress. After that I wrote an email and got no answer. Over all they do have some good deal and good service but be careful with what you buy and what they tell you.

Bought a masterbuilt Fender guitar that really is heaven....so was dealing with Max Guitar - All transactions with them was simply the best. Highly recommended!

I bought a brand new D'Angelico guitar. I received it 3 days after the order, via UPS. Packaging was neat and former contacts (about mean of payment) precise and clear.
The price itself: last piece in the shop so incredibly low (30% less then the best price all over the Internet).
Quality: set up and instrument in perfect conditions. It's a D'Angelico, so no surprise, but it's clear that the shop knows how to treat gear like this.

So I cannot say anything bad, just a really positive experience. 5 stars, no doubt.

PS It's not the first time I buy from a Dutch vendor and I keep on having a very good impression from how the consider customers in that Country.

Every time I visit this guitar dungeon I’am amazed and baffled by the friendliness en knowledge of all the boys that inhabit this cave. I came with a question about a certain telecaster and the boys where fully prepared. After minor adjustments and new strings, and a good deal about the stuff I brought in, I went home a very happy man with a telecaster custom shop heavy relic

Great aftersales concerning guitarswap! Very friendly staff. You can take all the time you need to experience guitars. You'll see me back defenitely. Thnx guys!