In the past the Chiswick branch staff used to be very helpful and provided excellent service. The people now working there give the impression that customers are just a bother. They make no effort to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered 2 pairs of Chanel glasses back in October. Then sent me complete wrong items. Customer service agree to send collection and issue refund and she did send DHL/ issue refund after only 5 weeks o... See more
Company replied
Excellent professional personable service. Product range superb. I have found an optician at last that ticks all the boxes. Highly recommended.
Company replied
Fantastic service in store, always helpful. I’m actually out of Chiswick now but coming back there anytime I need new sunglasses! When order online, the items are shipped within 2 working days and nor... See more
Company details
Written by the company
With our headquarters in West London, Maverick and Wolf are an online designer eyewear store, specialising in a range of prescription glasses and sunglasses Our company has earned its reputation as a trusted retailer of luxury products with excellent customer service We have an extensive catalogue spanning over 30 different designer eyewear brands. By offering both traditional and more fashion-forward designs, our customers are able to find glasses and/or sunglasses that are perfect for them. We are proud to be partners with some of the most exclusive luxury brands in the world. Cartier, DITA, CHANEL, Jimmy Choo, Gucci and Tom Ford are just some of the designer brands we offer, and purchase all our stock directly from official suppliers and luxury independent brands. By working closely with official suppliers, we are just one of the very few Authorised Stockists of these brands.From varifocal to single vision, to anti scratch to blue light coating (for those who spend hours looking at their screens), Maverick and Wolf offer both prescription glasses and sunglasses, personalising lens coatings to ensure we tailor to your lifestyle needs.
Contact info
Maverick & Wolf G5 Grove Park Studio, 188 - 192 Sutton Court Road, W4 3HR, Chiswick, United Kingdom
- 0208 987 2404
- info@maverickandwolf.com
- maverickandwolf.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service!
Fantastic service in store, always helpful. I’m actually out of Chiswick now but coming back there anytime I need new sunglasses! When order online, the items are shipped within 2 working days and normally with me next day, even though the websites states it takes 14 days (when you choose free delivery). Would recommend to anyone!
Excellent service will buy from them again
Excellent service and will look to buy from them again in the future. I was able to speak to someone on the phone about my order and they were very helpful and friendly. Product came as expected.
Great selection of luxury glasses
Great selection of luxury glasses, with the option to add prescription online. I've ordered three pairs now and recommend to friends and family.
Maverick and Wolf provide incredible…
Maverick and Wolf provide incredible service, have a fantastic range to choose from and over the last five years using them have been very reliable.
Had a great experience ordering sunglasses
Had a great experience ordering sunglasses through Maverick & Wolf. Great selection, and my pair were delivered really quickly. Would definitely recommend and revisit!
Extremely good service
Extremely good service - quick, efficient, and great value for a pair of Maui Jim sunglasses. Would highly recommend using Maverick & Wolf, and will definitely return for next pair of sunglasses
Excellent in every respect
Excellent in every respect. I knew what frames I wanted and they were able to find them very quickly. They gave expert advice throughout in terms of specific details, particularly regarding lenses.
Based on the results of their eye examination, I was referred to an ophthalmologist, who remarked on the thoroughness of M&W's examination and advised that such an examination was more than sufficient for the annual eye examination my eyes require.
All this with great value, exceptional efficiency and great courtesy as well.
Great products
My glasses were shipped quickly, arrived well packaged and I'm a very happy customer. It's the third time I've bought glasses from M&W and would recommend.
Excellent service
Delivery time and customer service are excellent. I've ordered multiple items from them and there had never been any issues
Great experience, personal service
Very personal service - staff were polite and very helpful, and kept me updated on the availability and delivery of my Versace sunglasses. Thank you so much!
Brilliant service
Ordered 2 pairs of designer sunglasses as a gift for my partner. They arrived with 48 hours of my order. Excellent Customer service. Will definitely be ordering from them again.
May use AI-assist with repliesRead more
Amazing Service. Thanks to Mandeep.
I have had a great experience buying my Dita Sunglasses from Mavrick and wolf,
Thanks to Mandeep, who was very professional, prompt with responding to my emails and the best part is I received my sunglasses the next day, less than 24hrs of purchasing the item.
Thank you so much, i will definitely be buying more sunglasses from you.
Thank you Mandeep, have a great Festive Holiday and wishing all the best to Mavrick & Wolf for a better 2021.

Reply from Maverick and Wolf
Chanel Sunglasses
I have recently ordered some Chanel glasses which I was really pleased with. Impressive customer services made it so much easier! Will definitely be back
I’ve been to many online retailers to…
I’ve been to many online retailers to try and sort getting my glasses right. By far the best experience I’ve had, after care is great! Also they have a store in Chiswick which also provides a wonderful service! Highly recommend
Was great service especially as my…
Was great service especially as my glasses were sold out for a good few months. Was kept continually informed and actually got offered a better nicer pair much earlier when they didn't have to do that.
Have told a few friends to use already and who have done!
Dita Sunglasses
I ordered a pair of Dita Sunglasses. Very impressed with the service. Order arrived quickly and very happy with the glasses!
Great service
Great service. Great team very helpful 👏 highly recommended!
Excellent service from ordering to delivery
Excellent service, these guys are the best my family have been using them for Many years ordering our prescription glasses. I am always kept well informed from the beginning to end. The products and price are always great, I found some Chrome Hearts glasses on there they had in stock and received them next day. The quality of the frames are amazing and the authenticity is not questionable at all. I strongly recommend others to use their services.
Why wait for 12 days before your order…
Why wait for 12 days before your order can be shipped i this this is madness

Reply from Maverick and Wolf
Ive had two pairs of Cutler & Gross…
Ive had two pairs of Cutler & Gross glasses (one sunglasses / one Glasses) and Ive had great service from the Maverick&Wolf Chiswick branch, I originally went into Cutler & Gross in Knightsbridge and their prices were over the top - I found Maverick & Wolf after a Google search and immediately saved 75.00 on my first pair - service has been excellent and I think they deserve a good review for it. tomorrow I go in to buy my third pair......excellent!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







