Victoria has helped me so much, she is very attentive and listens to every word that I say and responds with very intelligent and helpful tools for me to use in challenges in my relationship. Her know... See more
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What people talk about most
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Working with Cecilia has been one of the better decisions I’ve made in this process. She’s introduced me to some quality people, and you can tell she’s actually thoughtful about who she puts togethe... See more
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I would like to say a few words about my relationship coach, Lisa. She is a great listener. I never feel judged and I leave each session with greater knowledge and inspiration to make positive improve... See more
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I’m very satisfied with my matchmaker couch, Theresa Brown. She has been kind and thorough throughout this process. She has listened attentively to my likes and dislikes, hopes and desires for my next... See more
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Company details
About The Matchmaking Company
Written by the company
Traditional dating is back in style for selective singles
At The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.
Here is what we offer our clients.
It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you.
- Every Client has a Background Screening
- Relationship-Minded Singles
- No Wasted Time on Fake Profiles
- Get Matched on Key Life Values
- Years of Personal Matchmaking Success
- Local Offices and Local Singles
Empower. Date. Find Love.
Our matchmakers are passionate about your success and it shows in all they do!
Our Company Values
Authenticity
Our teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.
PassionWe lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.
ProfessionalWe are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.
Real People, Real Dates
Written by the company
- We Are Committed to a Human Driven Process
- We invest heavily in local offices and staff. Meet with a member of our team locally and discover how we can help you.
- Local Offices
- See why sincere singles trust us to be their dating partner to find lasting relationships in their area.
- Get Matched to Quality Singles
- We meet with every client and spend lots of time getting to know you. Not every single is qualified to join our service.
- Private and Secure
- Unlike dating apps and websites, when you join our service, your information is private.
Contact info
3040 N. Hemlock Cir., 74012, Broken Arrow, United States
- (866)875-7082
- hello@matchmakingcompany.com
- matchmakingcompany.com
3.6
Average
406 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Coach Shalysse Review
My experience with my matching coach Shalysse has been absolutely amazing. She was such a great coach, very supportive, insightful and helpful in all of our conversations throughout this ongoing process in my journey to find the potential partner for me.
I will definitely recommend her.
1 May 2026
Unprompted review
Reply from The Matchmaking Company
Nora, thank you so much for your kind and thoughtful review! We’re thrilled to hear how positive your experience has been with Shalysse.
Her support, insight, and dedication truly make a difference, and it’s wonderful to know she’s been such a valuable part of your journey. We appreciate your recommendation and are excited to continue supporting you along the way!
My introductory interview went very…
My introductory interview went very well. However this person does not make the matches. The person who does make the matches made unappropriate matches based on God knows what. They did not respond to my feedback or multiple requests to talk personally to the matchmaker.
30 April 2026
Unprompted review
Reply from The Matchmaking Company
Denise, thank you for your feedback. We’re sorry to hear that your experience after the initial interview did not meet your expectations.
For clarity, your program included a pre-approval process, which allowed you to review and approve potential introductions prior to moving forward. All matches were presented for your consideration in advance, and your membership has completed all contracted introductions.
Matchmaking is a highly personalized and feedback-driven process, and we do our best to refine selections based on communication and preferences along the way. We regret if you felt your feedback was not fully addressed or that communication fell short.
We will be reaching out to connect with you directly.
10 months in, no dates so far
As of this writing, I have been a client for over 10 months and still have yet to go on any dates.
As others have mentioned, they simply give you a phone number, and you figure out the rest. THIS IS A BROKEN BUSINESS MODEL. They claim better curated matches and a more engaging experience than dating apps....but the same issues still exist as two women I matched with just ghosted me prior to even talking on the phone or meeting up. I asked the matchmaker why she thought the lady was a good fit for me and her response was "she's really pretty.",,, reflecting the level of compatibility analysis provided. We all know looks alone cannot sustain a long-lasting committed relationship. They will advise you to trust the process without clear communication or road markers on your journey.
Don't believe the hype of them having lots of people in their database waiting for you...if none of those people meet your criteria than it's a moot point. You may get paired up with matches simply to help burn up your matches to meet their obligations. They probably should not have taken me on as a client if they anticipate it would be difficult to match me. Yes they will offer trite reminders that dating can be arduous. We all know that..if it were easy than no one would need your services. But we are not getting any younger, and if you are expected to wait months - potentially years between matches, then it seems counter-productive to your mission statement. They may advise you to check in with your matchmaker to see what is happening.
But if you are paying top dollar as a client, then why do you need to remind them that you even exist?
23 April 2026
Unprompted review
Reply from The Matchmaking Company
Darshan, thank you for sharing your feedback. We’re sorry to hear that you’re feeling frustrated, as we understand how important it is for this process to feel active and productive.
Matchmaking is a highly personalized and compatibility-driven process. During your membership, introductions were presented and contact information was shared; however, those opportunities did not progress to meetings. When introductions don’t move forward, it can impact overall momentum, as the process relies on engagement and follow-through from both sides.
We also want to clarify that compatibility is evaluated across multiple factors beyond surface-level traits, and we regret if any communication suggested otherwise.
We understand that timing can feel discouraging, and we always encourage ongoing communication so we can continue refining the search and improving alignment.
A member of our team will review your file and reach out directly so we can better understand your experience and discuss how to move forward in a more productive way.
Great isn't a good enough word
My coach Nancy really takes the time to get to know me and understand me and my wants and needs!
22 April 2026
Unprompted review
Reply from The Matchmaking Company
Chris, thank you for such a great review! That truly says it all when “great” isn’t enough; you know it’s something special.
We’re so glad to hear how much Nancy has invested in really understanding you and your goals. That level of care and connection makes all the difference. We appreciate you sharing your experience!
Adi was Super
Adi, was a wonderful person to work with. She worked really hard to find me my perfect match. She introduced me to Carol. I found out from our first couple of dates that she was a wonderful woman who had many things in common with me. We both placed our future match making on Happy hold. I know that I have found the woman for me. As our relationship grows I don’t think I will be needing any future introductions. Thank You Adi !
15 April 2026
Unprompted review
Reply from The Matchmaking Company
Donald, thank you so much for sharing this. It’s truly wonderful to hear!
We’re thrilled that Adi was able to support you in finding such a meaningful connection. It’s especially special to hear that you and Carol found so much in common so quickly and are now on a happy hold together.
Wishing you both continued happiness as your relationship grows, this is exactly what the journey is all about!
Five Star Company
I give The Matchmaking Company and my Matchmaker AdiL a Five Star Review!!
From my first interview and phonecall I have received stellar professional help in finding
a compatable match. I have received an introduction to a wonderful man that has met all my criteria and am very happy to have met him!!
20 April 2026
Unprompted review
Reply from The Matchmaking Company
Carol Lynn, thank you so much for the wonderful review! We’re thrilled to hear that your experience has been so positive from the very beginning.
AdiL will be so happy to know their support made such an impact, and it’s especially exciting to hear that you’ve met someone who meets your criteria, that’s what this journey is all about!
Wishing you continued happiness as your connection grows!
$3,000 Paid – Service Not Delivered – Reported to Credit Bureau After Chargeback
I signed up with The Matchmaking Company in Princeton, NJ in March 2025 and paid $3,000 for their services. Their materials state that introductions generally occur within 3–10 business days after processing.
I submitted all requested information promptly. By the 11th business day, no introduction had been made and no meaningful progress update was provided. Based on the stated timeframe, I requested cancellation and a refund.
After I requested cancellation, I was presented with a match. The proposed first meeting was described as a four‑hour fine dining dinner costing up to $150 per person. Based on the communication, I understood that I would be expected to cover at least half, if not the full expense. This did not align with what I had previously been told — that initial meetings are typically simple, such as coffee or lunch — so I was not comfortable proceeding.
In subsequent email communication, a company representative stated they would never introduce a client “to bait them” and offered to speak further. However, the company ultimately declined to issue a refund.
I disputed the charge with American Express and provided documentation. After review, American Express reversed the charge.
According to my credit report, the account was first reported to credit bureaus on December 12, 2025, and later updated on March 18, 2026. I formally dispute that I owe this balance, as I do not believe the agreed-upon timeline was met.
Prospective clients should carefully review the contract terms, understand the cancellation policy, and document all timelines.
This was my experience.
12 December 2025
Unprompted review
Reply from The Matchmaking Company
Donna, thank you for your detailed feedback. We’re sorry to hear that this was your experience.
Our timelines for introductions are general guidelines, as matchmaking depends on mutual compatibility, availability, and coordination between both individuals. While we aim to meet those timeframes, there are instances where identifying a mutually suitable introduction may take slightly longer.
Regarding the introduction presented, we want to clarify that we do not “bait” clients. The introduction offered was based on compatibility and availability at that time. The format and details of a first meeting are typically coordinated between both individuals, and we generally encourage simple, low-pressure initial meetings.
We also want to note that all membership terms, including timelines, billing, and dispute processes, are outlined in the signed agreement prior to enrollment.
Because this matter involves specific account and billing details, it is not appropriate to address those fully in a public forum. Our team remains available to discuss this directly and work toward resolution through the appropriate channels.
Reply from The Matchmaking Company
AJ, thank you for the kind review! We’re so glad to hear you found the experience both wonderful and informative. We truly appreciate you taking the time to share your feedback!
Fraudulent company!
If I could give this company no stars I would! This company is fraudulent! They take people’s money, and then do not deliver what they promise. They prey on people’s loneliness, and “ suck” them in by pretending to offer a great service. Customer service is non existent. If you want to flush money down the drain, then they will help you do it! Taking a substantial amount of money from you while selling the promise of compatible matches that the company is unable to deliver raises serious concerns about exploitation and harassment!
In my opinion, this reflects a deeply misleading and exploitative business practice. They deliberately mislead clients and operate unethically and dishonestly, assuming that once a contract is signed, it gives them the right to take payment without delivering the promised services. The company’s responses to reviews appear to be automated and repeatedly reference vague “next steps,” yet those steps are never clearly defined. At this point, the only meaningful next steps would be either providing a genuinely compatible match that meets the stated criteria or issuing a refund. This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way.
I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.
12 April 2026
Unprompted review
Reply from The Matchmaking Company
Michele, thank you for sharing your feedback. We’re sorry to hear that you feel this way about your experience.
We strongly disagree with the characterization of our company as fraudulent. Our intention is always to provide a professional, respectful, and good-faith matchmaking service, and all program details, expectations, and terms are clearly outlined in the membership agreement prior to enrollment.
Matchmaking is a highly personalized and compatibility-driven process that depends on mutual interest, availability, and alignment from both individuals. While we strive to meet client preferences as closely as possible, outcomes cannot be guaranteed in any relationship-based service.
We also want to emphasize that we take client concerns seriously and do make efforts to address feedback and communicate next steps when issues are raised. Because your review references account-specific details, we cannot address those fully in a public forum.
A member of our team will review your file and reach out directly so we can better understand your concerns and discuss how to move forward constructively.
Not what it seems
After 3 hours of interview and committing to thousands of dollars, my first encounter was a disaster. The gentleman they matched me with did not meet my criteria in any way, shape, or form. No attraction whatsoever!
Do not use this company to meet your forever person because it won't happen. They are non compliant when it comes to meeting the criteria set forth and all they want to do is fulfill their obligation that you meet 3 separate people. They don't consider compatibility, attraction, personality, common interests. If they did, my very first match would have had some matchability, but all my first experience did for me was to be discouraged and not use them any further. They could not possibly prove to me they weren't just scamming me! I made it clear to Tracy what I was looking for. I even showed her photos of the type of guy I was looking for. I was totally ignored. They promise 3 dates and they deliver 3 dates that will not suit you whatsoever!
16 April 2026
Unprompted review
Reply from The Matchmaking Company
Caryn, thank you for sharing your experience. While we understand that physical attraction is an important part of dating for many clients, it is not what a lasting, loving relationship is built on. Our service is intended for clients who are ready to build a long-term committed relationship built on shared values, lifestyle similarities, and several other compatibility factors. I want to encourage you to look beyond physical appearance and a first impression to see the positive qualities in your introduction; even if you decide not to see him again, this information will be helpful to your matchmaker when selecting your next introduction.
They don't approve or endorse massive…
They don't approve or endorse massive age gap dating or dynamics. Which excludes guys like me that specifically seek this out.
8 April 2026
Unprompted review
Reply from The Matchmaking Company
Patrick, thank you for sharing your perspective.
Our process focuses on identifying mutually compatible matches based on alignment in lifestyle, values, and relationship goals from both individuals. While we work with a wide range of preferences, all introductions require mutual interest and comfort from both parties.
We understand that certain preferences may be more specific, and that can impact availability within the client base. We appreciate your feedback and wish you the very best in finding the type of connection you’re looking for.
Adventure time
They are so enthusiastic for my happiness! I am so excited to meet my first match, we are going skydiving for our first date! I am so looking forward to this adventure 😊
7 April 2026
Unprompted review
Reply from The Matchmaking Company
Christina, this sounds amazing! We love your excitement. What an unforgettable first date idea! Skydiving is definitely a bold and adventurous way to start a connection.
We’re so glad you’re feeling supported and excited going into this experience. Wishing you an incredible time and an even better connection. Enjoy every moment of the adventure!
They allow harassment
Ladies!!! RUN! Not safe!!!and they don’t care!!!!
I had an extremely UNCOMFORTABLE, HARASSING and upsetting experience with this matchmaking company. After being harassed on a date arranged through their service, I reached out expecting concern, accountability, and support. Instead, my experience was completely dismissed.
Rather than taking the situation seriously, they minimized what happened and showed no regard for my safety or well-being. I was made to feel belittled, humiliated, and completely insignificant. What’s even more shocking is that they still expected me to continue my membership and pay in full, as if nothing had happened.
This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way.
I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.
16 January 2026
Unprompted review
Reply from The Matchmaking Company
Meredith, we take concerns involving safety and personal boundaries extremely seriously, and any situation described in that manner is never dismissed or taken lightly.
At the same time, we must clarify that the characterization of your experience is not consistent with our records. Our team did respond to your outreach and made efforts to follow up and schedule time to discuss your concerns.
We do not condone harassment or inappropriate behavior under any circumstances, and any such report is reviewed internally. Our process is designed to support clients and address concerns when they arise, not ignore them.
Because this review references specific interactions and account details, we cannot address everything publicly. A member of our team will be reaching out again in an effort to connect and work through this constructively.
Amy and Cindy are awesome!
1 April 2026
Unprompted review
Reply from The Matchmaking Company
Candi, thank you for the kind words! We’re so glad to hear Amy and Cindy made such a great impression, they truly are awesome. We appreciate you sharing your experience!
Worst experience
Worst experience. Don't waste your money. Lost thousands of dollars and never had any one for me so they sent an Indian man who wanted an Indian woman (I am not Indian) and a biker who spent every weekend with the bikers and i do not. A man who lived in a room with his children who only left the house once a week!!!!!!!!!!
28 March 2025
Unprompted review
Reply from The Matchmaking Company
Fidelma, thank you for sharing your feedback. We’re sorry to hear that you feel this way about your experience.
For clarity, your membership has been expired since April 2024, and we had not received recent feedback prior to this review.
Matchmaking is a personalized and compatibility-driven process. While we work to align introductions with stated preferences and lifestyle, compatibility also depends on mutual interest, availability, and openness from both individuals. At times, introductions may not feel aligned, which is why feedback after each match is an important part of refining the process.
We understand that your experience has been frustrating, and that is never our intention. We wish you the very best moving forward.
Wonderful experience!
I was impressed with the company from my first meeting! They listened and were sincerely thinking of my well-being. I was given some coaching lessons for free and met a wonderful coach named Brittany. She was great! I learned so much from her about the dating process and also things about myself!
25 February 2026
Unprompted review
Reply from The Matchmaking Company
Denise, thank you for sharing such a wonderful experience! We’re so glad to hear that you felt listened to and supported from your very first meeting.
It’s great to know that your time with Brittany made such an impact, and she truly has a gift for helping clients gain insight, confidence, and clarity in the dating process. We’re so happy you found value not only in the experience but also in what you learned about yourself along the way.
We appreciate you taking the time to share this and are excited for what’s ahead for you!
To Whom It May Concern-The Ideal Dating Coach
To Whom It May Concern:
It is my pleasure and privilege to write a review regarding Nancy Shea's amazing relationship coaching skills. Nancy is the consummate professional and has created a wonderful and positive influence on my dating life. She is a sensitive listener and extremely perceptive in identifying issues and concerns affecting relationships and provides excellent advice and insight on how to address and handle such issues and concerns. She acknowledges the positive attributes of loving relationships and helps understand hurdles and frustrations which can arise throughout the dating process. Nancy is always so kind, friendly and professional and is a true joy to work with and discuss relationship matters. Nancy has provided me with invaluable advice and opened my eyes to a better understanding of relationship interactions. There could not have been a better coach for me to work with and to establish an enjoyable and educational coaching relationship. I always look forward to our sessions and I have nothing but praise for Nancy.
Johnnie Marvel
23 March 2026
Unprompted review
Reply from The Matchmaking Company
Johnnie, thank you for such a beautifully written and heartfelt review. It truly means so much to hear how impactful your experience with Nancy has been.
Her ability to listen deeply, offer thoughtful insight, and guide clients through both the challenges and joys of dating is something we value greatly, and your words capture that perfectly. We’re so glad she’s been able to support you in such a meaningful and positive way.
Nancy will be incredibly touched by your kind praise. We’re honored to be part of your journey and appreciate you taking the time to share this.
What a pleasant experience getting…
What a pleasant experience getting connected with Angela at the matchmaking company. My aunt met her forever person with the company and I can’t wait to meet mine
20 March 2026
Unprompted review
Reply from The Matchmaking Company
Erica, thank you for sharing this. It’s so special to hear that your aunt found her forever person through us! 💛 That kind of story is exactly why we do what we do.
We’re so glad you had a pleasant experience connecting with Angela, and we love your excitement for what’s ahead. We’re honored to be part of your journey and can’t wait to see your story unfold!
Nancy had been vital in helping me to…
Nancy had been vital in helping me to become a better me. Looking inward and being an easy person to open up to has been essential. Nancy has been this person for me.
19 March 2026
Unprompted review
Reply from The Matchmaking Company
Thank you for sharing such a meaningful experience. We’re so glad to hear how impactful Nancy has been for you. That kind of support, helping you grow, reflect, and feel comfortable opening up, is truly at the heart of what we strive for.
Nancy will be so touched by your words. We appreciate you taking the time to share this and are honored to be part of your journey.
Very disappointed
Very disappointed. I spent two hours in my interview then my account was turned over tobanother person who hasn't met my needs. Its like she doesn't have any idea about me.
7 March 2026
Unprompted review
Reply from The Matchmaking Company
Mary, thank you for your feedback. We’re sorry to hear that you’re feeling disappointed.
It’s not uncommon for different team members to be involved throughout the process, but your full profile, preferences, and notes from your initial consultation are documented and shared so there is continuity in your experience. That said, you should absolutely feel understood and supported by your matchmaker.
Matchmaking is a feedback-driven process, and open communication is key to helping us refine and better align your matches over time. A member of our team will review your file and reach out directly to better understand your concerns and work with you to move forward in a more positive direction.
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