MarthalondonReviews 

296
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Disgraceful...a scam..read the small print on refunds policy!!! Any item purchased as a special offer negates the refund. I was offered a "goodwill" 50% voucher off my next purchase. The Henley shirt... See more

Rated 1 out of 5 stars

I ordered a dress, it arrived 10 days later, nothing like the picture, awful cheap material, the colours almost look faded and the cut is awful. I will not be wearing this but cannot return due to the... See more

Rated 1 out of 5 stars

Very very poor quality and no way is it a medium the shirt does not fit! I should have read the reviews before ordering. I will just have to accept I have lost forty quid. This company needs reporting... See more

Rated 1 out of 5 stars

....just look at the reviews it tells you everything you need to know. Avoid this company unless you're feeling very charitable. My experience was shambolic. I'll never buy again. No point in elabor... See more

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1.1

Bad

TrustScore 1 out of 5

296 reviews

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1-star

No history of asking for reviews

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1.1

All reviews

(296)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shirts are supposed to be XL but…

Shirts are supposed to be XL but wouldn't fit an action man doll and are of poor quality.
Asked for return procedure for a refund but I'm not holding my breath after reading the reviews.
How are they allowed to keep trading?
Update
They are not taking return but offered a discount on my next order of 50%, what a scam, they need shutting down the dishonest b------ that they are...
I've reported them to Google and think everyone who has been ripped off should do the same.
Update...Google replied by saying they are doing nothing wrong and are operating within the guidelines, unbelievable when you look at all the reviews from ripped off people.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before I…

I wish I had read the reviews before I ordered! It's absolute rubbish, my item was advertised as (a knit) , what I received was cheap material. It's absolutely disgusting what people can do nowadays by getting money from customers. It's a disgrace that they allowed to advertise on Google.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT TOUCH THIS COMPANY

I have also had a bad experience with Martha Lonon. Do NOT buy anything from them. Extremely poor quality, not what they advertise, and not the size. Cannot return and get a refund as bought on a promotional sale, which most things are.
DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars !!

Zero stars !!! Beware the goods this company displays on its website are NOT what you will receive as I found to my cost!
They are not even an English company
Avoid at all costs - be warned !

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Everything about this company stinks!

Everything about this company stinks!! They have ripped me off for £59 & seems like there is nothing I can do about it!! They sent me a jacket after I waited for weeks. It was far too small. I ordered large. They would not send me a return label so I'm stuck with this crap!! Please stay well away from this ripoff company 😤

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Had a terrible experience with this…

Had a terrible experience with this company just to clarify your rights on returns please read.
"Items purchased during a sale can only be exchanged... or a voucher."
Illegal: If you change your mind on a sale item bought online, you are entitled to a full cash refund (excluding return shipping) within 14 days, not just a voucher.
"The cost of return shipping is borne by the customer" (for faulty items).
Illegal: If an item is faulty, damaged, or not as described, you should not have to pay for return shipping. The seller must cover this or provide a prepaid label.
I was a fool and took a chance,They are advertising on Facebook.and Instagram. The coat i bought was a Jacket.The material is horrible and cheap.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality clothing

Poor quality clothing
Poor delivery - arrived too late
Sizing wrong - not a UK company
They won't send a returns label address so you are stuck with their rubbish quality clothing & they have your money!
Do not get conned

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

ordered 2 shirts, when they eventually turned up 3 weeks later they looked nothing like the poster I ordered them from, when I put them on I couldn't get my arms down the sleeves and the length just about reached my belly button, cheap crappy fabric. No refund only a 50 percent voucher off my next purchase....yeah! Like I'm going to make a next purchase

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust this company - they are abysmal


Quality of goods is very poor - nothing like the picture. Check sizing as items vary.
They won't offer refund if item was bought in a promotion just a voucher with 50% off towards another purchase which is useless, would never order from them again.
You can't just return the items as you have to wait for them to send you a return form which they won't do as they offered you a voucher!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMER MARTHA LONDON

Ordered a jacket from what i thought was a uk based company found out when it took nearly 4 weeks to arrive that it wasnt, the quality of the jacket is very low grade & wrong sized. It cost me £50 (i got a better quality jacket from temu for £16) I wanted to return it & according to them cant, as i got it on a promotion. The "promotion" was a first order. I wish id read up about martha london before i ordered as i certainly wouldnt have been conned out of £50.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Never again

Ordered a cat ornament. Understood it wouldn't be high quality but shocked by how poor it was and how different in appearance from the website photo.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE TRASH.

Ordered a beige mens shirt but rec'd a white one of extremely poor quality. Have emailed the company but after now reading other reviews I'm not expecting a reply. AVOID THIS COMPANY LIKE THE PLAGUE!!!

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Just recieved my dress and it is…

Just recieved my dress and it is nothing like the description it supposed to be it is absolutely awful it is supposed to be wool and it is polyester!!It has come from China not London. Do not buy from this company they are sharks .!!!

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Pity no zero star option!

If I could give this site a zero I would. It is a disgraceful company with seriously dodgy refund policy. The extremely poor quality of the items is shockingly bad. I feel completely ripped off by this scammer company

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Never ever use this company

Delivery late, coat NOTHING like that advertised, then turns out company in China, delayed giving return info and then stated that as on discount, couldn't return anyway. Do not touch this company, shouldn't be allowed to trade in the UK considering the number of other negative reviews!!!

18 December 2025
Unprompted review

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