Disgraceful...a scam..read the small print on refunds policy!!! Any item purchased as a special offer negates the refund. I was offered a "goodwill" 50% voucher off my next purchase. The Henley shirt... See more
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I ordered a dress, it arrived 10 days later, nothing like the picture, awful cheap material, the colours almost look faded and the cut is awful. I will not be wearing this but cannot return due to the... See more
Very very poor quality and no way is it a medium the shirt does not fit! I should have read the reviews before ordering. I will just have to accept I have lost forty quid. This company needs reporting... See more
....just look at the reviews it tells you everything you need to know. Avoid this company unless you're feeling very charitable. My experience was shambolic. I'll never buy again. No point in elabor... See more
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Absolutely rip off avoid at all cost
Absolutely rip off avoid at all cost
Nil rating if this was possible
Goods advertised are not what were provided
Not cotton but 95 % polyester and 5% spandex
No way of doing anything about getting satisfactory
Steer Clear
Everyone, please don’t make the same mistake as me, these reviews are real, steer clear of this company, I’ve emailed them 5 times to return the boxer short I bought with no reply.
I bought large men’s boxer shorts, I’d be lucky if they got my 7 year old nephew.
Terrible quality
Terrible quality - not as described. Materials are cheap and nasty. AVoid at all costs. Waste of money.
Fake British Company -It's Chinese Rubbish…
Ordered a glass cat head with supposed beautiful eyes. Received something with printed on eyes. Very deceiving. Lucky I only spent £15 - it's worth £5. Have asked for a refund as site states 30 day refund. Returns policy is rather garbled. And what is "a refused delivery"?:Return
Once your return arrives at our warehouse, it will be processed within 10 business days. Our returns department will notify you via email of the status.
Step 5 – Refused Deliveries
If you refuse to accept delivery of your order without a valid legal reason, a £15 handling fee will be deducted from your refund
This doesn't even make sense. Email addresses vary across the returns policy. One says contact NancyLondon.Shop but when you copy and paste this email address it pastes across as SophiaBrownUK23 !! Is that even legal? It all reeks of scam and I've been conned
Don’t buy from these people
Don’t buy from these people. They don’t have a return policy although they say they do. They are not exchanging a coat which is too small.
Do not order from this site
Do not order from this site. It is in China. Clothes nothing like the pictures advertised on the site. And they will not refund them as they say there on a sale. Absolutely appalling quality. Anyone being refused your refund get a charge back from your bank raise a dispute and the bank will get you a refund. I did
Not as advertised, faulty, too small not UK sizes.
Not as advertised. Not willing to refund.
Buttons barely hanging on. Offered 50% off next purchase. don't think so, I'll not be buying off these again. And everything points to a UK shop. It's not!
I wouldn’t even give this company one star
I wouldn’t even give this company one star absolute scammers fob you off with all sorts of rubbish website gives utterly false information then fobs you off with all sorts of rubbish when you complain they should be prosecuted for breaking the law the way they have and Google should remove them SCAMMERS don’t go near them
Definitely a company to NEVER use!
Definitely a company to NEVER use!
Materials are trashy - otems described as woolen are 100% polyester and nothing remotely like the description. Refunds are impossible to get and any correspondence completely ignored. This is not a UK company. Don't bother with it!
Dresses not knit dresses as advertised
Dresses not knit dresses as advertised. 100% polyester absolutely nothing like the picture advertised. £75 thrown down the drain.
Haven't received a response to my email in how to return.
Wish I would have read the reviews.
The company stated it was UK based and only said it was overseas when the email confirmation arrived telling it had been shipped.
DO NOT touch this company y
Another cheap misleading Chinese website.
Thoroughly disappointed
Shocking company
Shocking company. Product ordered (size S 10/12) product received poor quality and size 26/28. Tried to return and get a refund, they refused but offered me a 50% discount on my next purchase!!! BEWARE!!! Good news for you, I raised a dispute via my bank, and within 8 hours got a full refund, your bank is the way to go.
Money Down The Drain
My husband made 3 purchases. None matched the description. Fabrics were 100% synthetic and not as advertised. £70 down the drain. Total rubbish. Refunds refused as goods were deemed to be on promotion - virtually all their goods are on promotion all the time. Do not go near this company.
Zero Starts
Zero, Null, Nada, Nill stars, this is a continuation of Harclay London, same idea, sell Temu clothes and bags through fake drop ship sites, avoid avoid avoid.
Whatever you do, do not buy from this site!
Clothing was nothing like the photos, tiny sizes and shoddy quality. When I asked for a refund I was told that no products bought at discount could be returned - tho of course ALL their products are ALWAYS sold at a discount! Whatever you do, do not buy from this site it is a pure scam.
Not as the photos
My top isn't as it looks in the photo. In the photo they look like washed out, soft cotton. In fact they are harsh, modern, non-washed out material. Poor fit on the arms too. This, in my opinion, is a one hit scam! Sell a load & run!"
This company must be the worst ever
This company must be the worst ever. I ordered some Christmas presents from them in November and they did not arrive until mid January. The quality was also extremely poor and when I tried to return them the excuses they gave for not accepting returns beggars belief. Only after threatening to report them to Chinese Trading Standards did the agree to refund half the cost (£150). I fully intend to pursue the balance through my credit card.
If you have been unfortunate enough to place an order with them and are unhappy with the outcome do not let them away with it. If you intend to place an order with them my advice would be DON’T
SCAMMERS!!
SCAMMERS! Do not give your money to these people. They are not a registered Uk company. Sent me some cheap and nasty rubbish, very unlike anything I ordered.
They refuse to refund or let me send it back. Although have offered me 50% off my next purchase!! As if I’d buy anything from them again. In my last communication with them I suggested that they may like to send me the item that I original order, but haven’t heard back.
Ordered marble cat
Ordered marble cat. Took 3 weeks to arrive, It’s not marble and is cheap fake material with ugly eyes nothing like the picture advertises. An absolute scam I hope the company is put out of business as they are just defrauding customers
This company is fraudulent
This company is fraudulent. I ordered from them in an earlier incarnation, and was ripped off big time.
The dresses were shocking, awful fabric, badly made, bad sizing. Pattern and fabric didn’t resemble the pictures. Shocking returns process.
I embarked on a returns process wchich lasted a year!!! I wasn’t giving up. I’d say to you don’t bother. If you have ordered and received your rubbish clothes then get any money you can from them. The items I returned didn’t make it back into China they were stopped at customs. I then received the awful dresses back a year later!!!
Even a charity shop wouldn’t want them.
Report this company to The National Cyber Crime centre. NCSC.com
How do companies like this continue to operate.
They don’t have social media accounts now because people report them. They just run ads on Google and state fake Trust pilot reviews.. Report this website via Google please. Don’t order anything from a random website until you have checked on Trust Pilot first
Will not be ordering again .
Can only agree with previous reviews - if only I had read them before ordering. Very disappointing. Avoid.
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