Marbella Rent a CarReviews 

109
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After being badly let down by another rental company, dropped into office in Malaga and the staff were fantastic got everything sorted for me and on the road for my 12 day hire.Good selection of quali... See more

Rated 1 out of 5 stars

The delivery of the car at our apartment was two hours late. After 1 hour the car broke down and the bottompart fell down on the street. They sent a truck to tow the car away. However they managed to... See more

Company replied

Rated 5 out of 5 stars

Marbella Rent a Car have been super helpful and without doubt, provide an excellent service. I had to make an emergency trip to Spain via Gibraltar. Arranged the booking online to collect the car in... See more

Rated 5 out of 5 stars

A very good experience hiring a car from the la Linea office. Minimal fuss and time filling out paperwork, no pushing to buy extra insurance or extras. Prompt repayment of deposit. The car itself was... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Rent a Car in Marbella and get to know the city Malaga and Marbella in the Costa del Sol. If you need a car to go Gibraltar, we can help you. Rent a car Malaga, Marbella And La Linea, Cádiz


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

109 reviews

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4.4

All reviews

(109)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. The car is exactly as described and fits my needs better than the one I chose. I will be extending my rental with Marbella Rent a Car!
Highly recommended.!

6 September 2019
Unprompted review
Rated 1 out of 5 stars

I rented a car for two days for €70 and…

I rented a car for two days for €70 and paid by cc. I needed to change the rental period to just for one day rental. This was no problem. When picking up the car I asked for a refund because I only wanted to rent the car for 24 hrs. Marbella rent a car deducted €25 of the price and then told us that there was no insurance booked for this car and if we wanted this we had to pay €25 for carrosserie insurance and €14 for glass insurance! So in the end we paid for a rental car for only 24 hours €84! I felt scammed!

1 August 2019
Unprompted review
Marbella Rent a Car logo

Reply from Marbella Rent a Car

unfortunately, we cannot trace your reservation with the details you mention.

If you forward your concrete booking details, it will be our pleasure to check
the case and will reply to you straight away.

Looking forward to hearing from you

Rated 5 out of 5 stars

Reputable

A full service rental car company with a great fleet of well maintained vehicles. Great customer service.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

To be my first time to rent a car

To be my first time to rent a car, they made me feel safe, I recommend purchasing the insurance against Shocks and others for better peace of mind
On the web page you should indicate the car's deposit price, it was not ther until the moment of the contract you find out

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Replied very quickly to all my questions, and helped me save extra money. No hidden fees and you know exactly what you will get. I highly recommend them.

7 May 2019
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, got upgraded for free to a better car, no hard selling of excess waiver insurance (I purchased elsewhere), no crawling over the car on return to find scratches, very efficient minibus service between office and airport, friendly and helpful staff.

27 April 2019
Unprompted review
Rated 1 out of 5 stars

Booked through zest rental cars for…

Booked through zest rental cars for Gibralter car hire, Marbella rent a car was the supplier, pick up is at the Santa Barbara car park approx 250m from the airport, when you get to the car park Marbella rental have no office, no signs, no info that they
operate from there, we waited in the rain for
20 mins in the hope that someone would
turn up to supply our car, we waited in vain
so phoned
Marbella rental and was told someone would be there in 10 mins, another 20 mins
later a gentleman arrived , no hello no sorry for keeping you waiting in-fact no communication at all apart from the words passport, license, credit card, all paperwork done from the boot of his car, and he made it quite obvious we had dragged him from his lunch and that he would rather be somewhere else.
He gave no info on where to park the car on return or where to put the keys, nearest petrol station to fill up, if I hadn’t have
asked we wouldn’t have been told, he didn’t want to walk around the car to agree on
what were existing dents and bumps, I was
told take your own pics, to say this person was as grumpy as hell is an
understatement, customer service was definitely not on his radar, anyway off we go after an hour of hell,in the car no aircon was needed as it was raining and chilly but the next day the sun came out and it turned warm, aircon was useless it needed re-gassing, screen wash was empty, fortunately we were staying in a villa so a splash of fairy and water did the trick not the sort of thing you expect when hiring a car, so to sum up stay away from Marbella rent a car if you can we had a throughly unpleasant experience.if I could have left no stars I would have but it won’t let you.

19 April 2019
Unprompted review
Marbella Rent a Car logo

Reply from Marbella Rent a Car

Dear Mr McLean,

We are very sorry to see that you were not satisfied with your recent car hire at our rental
station in La Línea.
We can assure you, that your experience does not match our usual good service level and
of course, have investigated the details.

For further information, please contact your booking agency.

Thank you very much for your time !

Yours sincerely,

- MARBELLA RENT A CAR -

Rated 5 out of 5 stars

We dealt with Manuel Santos at the…

We dealt with Manuel Santos at the Gibraltar Airport/La Linea location. Very honest and helpful. Excellent service and very reasonable prices. Would recommend Marbella Rent a Car to anyone.

22 February 2019
Unprompted review

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