Marbella Rent a CarReviews 

109
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After being badly let down by another rental company, dropped into office in Malaga and the staff were fantastic got everything sorted for me and on the road for my 12 day hire.Good selection of quali... See more

Rated 1 out of 5 stars

The delivery of the car at our apartment was two hours late. After 1 hour the car broke down and the bottompart fell down on the street. They sent a truck to tow the car away. However they managed to... See more

Company replied

Rated 5 out of 5 stars

Marbella Rent a Car have been super helpful and without doubt, provide an excellent service. I had to make an emergency trip to Spain via Gibraltar. Arranged the booking online to collect the car in... See more

Rated 5 out of 5 stars

A very good experience hiring a car from the la Linea office. Minimal fuss and time filling out paperwork, no pushing to buy extra insurance or extras. Prompt repayment of deposit. The car itself was... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Rent a Car in Marbella and get to know the city Malaga and Marbella in the Costa del Sol. If you need a car to go Gibraltar, we can help you. Rent a car Malaga, Marbella And La Linea, Cádiz


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

109 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(109)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

They JUST cancelled with a mail. No refund

Reserved a car for a trip around andalusia, from Malaga.
Last month i received the confirmation for the car, i paid the whole amount and now, out of nowhere, i receive an email just saying my reservation is cancelled.
No more information.
Why ? Where is my car and my money !?
This is totally crazy

10 March 2022
Unprompted review
Rated 1 out of 5 stars

Reservation confirmed but missing

Unfortunately, although we reserved twice and received confirmation Email as well as this email to write a review, the car was not available and they sent us away. Bad experience..

20 February 2022
Rated 5 out of 5 stars

We rented a car for one week

We rented a car for one week, the service was great. We received a phone call before our flight that a transfer bus would be ready at the airport. The same for returning the car where we asked if we could return it at 07.00 am. No problem and we are being brought back to the airport. Friendly people, I recommend them! See you all next time.

14 December 2021
Rated 5 out of 5 stars

Great car hire firm

Good communication in relation to where to be picked up. Friendly staff both ways. Short drive to airport. Good pricing and a good car. Breakdown cover included as an extra surety. The staff at all times were friendly and approachable.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Lovely rental car experience (which…

Lovely rental car experience (which sadly is not the norm). Picking up the car from their facility was fast, car was in great shape, and staff was friendly. When I dropped the car off, it was quickly inspected and post inspected my deposit was refunded immediately, which I was a little worried about because I had read so many reviews of other rental cars in the area not refunding deposits when there was no damage. After drop off, we were driven to the airport. Great experience!

6 November 2021
Rated 1 out of 5 stars

Didn't agree to hire the care

Didn't agree to hire the care, was told the price they was offering was a good price even though I got a better deal with Goldcar. Really disappointed that I had to pay to return the car on a Sunday and pay for the extra day to avoid the charge.

10 March 2021
Marbella Rent a Car logo

Reply from Marbella Rent a Car

We live in a pandemic in which many businesses try to survive at the cost of lowering prices, we are very sorry that you think this of us, we hope you enjoy your stay in Gibraltar.

Rated 5 out of 5 stars

Excellent experience renting with…

Excellent experience renting with Marbella Rent a Car. Very professional and reliable company. Highly recommended.

28 December 2020
Marbella Rent a Car logo

Reply from Marbella Rent a Car

Thank you very much, for us to read these words of a client in these times that we have to live are gratifying. we hope to see you soon

Rated 5 out of 5 stars

Good Customer Service

We had to cancel the rental at the last and we were given about 90% refund.

Although I have not actually used the service I will definitely do so if I get the opportunity!

10 September 2020
Unprompted review
Marbella Rent a Car logo

Reply from Marbella Rent a Car

Thank you very much for your words, we hope that next time you do not have to cancel the rental and you can enjoy it.

Rated 5 out of 5 stars

I have used Marbella Rent A Car on…

I have used Marbella Rent A Car on several occasions now and to be honest I wouldn't go anywhere else.
Their service is fantastic and their cars are always immaculate.
I use them when flying into Gibraltar, their office is just by the border and best of all their cars are in a secure car park.
Well done Marbella Rent A Car, keep up the good work.

9 September 2020
Unprompted review
Rated 5 out of 5 stars

very good service

very good service. Manuel at parking Santa Barbara in La Linea was very helpful. the car was clean and in very good condition.

27 August 2020
Unprompted review
Marbella Rent a Car logo

Reply from Marbella Rent a Car

Thank you very much for choosing us, and thank you very much for these words of thanks.

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