After being badly let down by another rental company, dropped into office in Malaga and the staff were fantastic got everything sorted for me and on the road for my 12 day hire.Good selection of quali... See more
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The delivery of the car at our apartment was two hours late. After 1 hour the car broke down and the bottompart fell down on the street. They sent a truck to tow the car away. However they managed to... See more
Company replied
Marbella Rent a Car have been super helpful and without doubt, provide an excellent service. I had to make an emergency trip to Spain via Gibraltar. Arranged the booking online to collect the car in... See more
A very good experience hiring a car from the la Linea office. Minimal fuss and time filling out paperwork, no pushing to buy extra insurance or extras. Prompt repayment of deposit. The car itself was... See more
Company details
Information provided by various external sources
Rent a Car in Marbella and get to know the city Malaga and Marbella in the Costa del Sol. If you need a car to go Gibraltar, we can help you. Rent a car Malaga, Marbella And La Linea, Cádiz
Contact info
Carretera Guadalmar, 4 y 6 Polígono Industrial Villa Rosa, 29004, Málaga, Spain
- +34952241288
- ricardo.xalma@marbellarentacar.es
- marbellarentacar.es
4.4
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great
Great, highly recommend.
Nice cars, helpful staff, deposit returned immediately.
24 April 2026
Unprompted review
Great experience
After being badly let down by another rental company, dropped into office in Malaga and the staff were fantastic got everything sorted for me and on the road for my 12 day hire.Good selection of quality cars in great condition, can’t thank them enough
11 March 2026
Pick-up was perfect but returning slow
Pick-up was perfect but when returning, nobody was there so we had to wait for a while
5 January 2026
Scam
Scam, we had a reservation for a car but when we arrived they said they had no cars left so after visiting the dealer plint they droped us back at the AirPort with no car at 22:00
22 October 2024
Very Hood and fast
Very Hood and fast. I pick up the car as I have order.
Best regards
Per Andersson
14 February 2024
Payed for delivery and it took 7 hours…
Payed for delivery and it took 7 hours after the original time we were given. But they did give full insurance because of the wait then we had another car drive into us on a roundabout where they then told us we had basic insurance and we’re not covered😳Then I checked my banking app and saw that they took £868 from my account without authorisation and I didn’t get my 300 euro deposit back.
25 September 2023
Reply from Marbella Rent a Car
We are truly sorry for the inconvenience you experienced with our car rental service. We take our customers' feedback very seriously and are constantly striving to provide quality service.
Regarding the delivery delay, please accept our sincerest apologies. This is not the standard of service we aim to deliver, and we appreciate your understanding in accepting the full insurance coverage as compensation for the wait.
Concerning the roundabout incident and the confusion over insurance coverage, we would like to clarify the situation. It is paramount to us that our customers understand the specifics and limitations of any insurance they take out. We will internally review what transpired to ensure such misunderstandings do not recur.
As for the charge of £868 and the non-refund of your 300 euro deposit, this is not standard practice for our company. We would like to investigate this matter urgently. Please get in touch with our customer service department at info@marbellarentacar.es or (+34) 952 24 12 88 so we can address this as soon as possible.
We value your patience and understanding as we work through these issues. Please allow us to rectify these mistakes and show you the standard of service we strive for at Marbella Rent a Car.
Sincerely,
R.Xalma
Communication Manager
Marbella Rent a Car
We booked a 9 seats van at this…
We booked a 9 seats van at this company. Unfortunately at the arrival in Malaga we faced a very rude an unprofessional manager with 0 customer service skills which was not able to provide us any solution on our matter (didnt have a credit card). We even offered more solutions to her like paying more for the car, to leave a lot of cash at the office as guaranty, to pay a higher deposit. None of these options worked for her having a “leave me alone” behavior since the beginning also saying that all the rentals in Malaga are asking for a credit card. We went to another company which was like 2 streets away from the Marbella rent a car office and in 20 minutes we left the office with 2 cars (unfortunately the van was not available) and paying a lot less for those and NOT HAVING A CREDIT CARD. My problem was their attitude with a customer who really wanted to use their services. If you don’t want to ruin your holiday my advice is to avoid this company.
14 July 2023
Reply from Marbella Rent a Car
Dear Esteban,
We sincerely regret that you had a negative experience with our company. We value your feedback and would like to clarify a few points about our policy.
At Marbella Rent a Car, ensuring safety and transparency in all our dealings is paramount. It's a common practice among many car rental companies to require a credit card for security reasons. This measure isn't just designed to protect us from fraud but to also safeguard our valued customers. While we understand there might be other ways to secure a payment, like cash or a deposit, the credit card has proven to be the most effective and secure means for both parties.
We are glad to hear you found a solution to your transportation needs at another company. Every company has its own policies and procedures, and we respect that. However, we want to emphasize that our policies are in place for legal and security reasons, not because we don't wish to serve you.
We apologize for any misunderstanding that might have arisen, and we kindly ask that the next time you consider renting a vehicle, you keep in mind the accepted forms of payment to avoid any inconvenience.
Thank you for taking the time to share your experience, and we hope to have the opportunity to serve you in the future under more favorable terms.
Warm regards,
Marbella Rent a Car
Excellent service
Excellent service, easy pick up and clear communication through the rental period.
7 March 2023
The best hire car experience I've ever had
I called Alex at Marbella Rent a Car at about 1.10 pm on a Saturday. By 2.20 pm, I was driving away in a lovely clean Fiat 500 the service is excellent, quick and responsive, friendly and efficient and very helpful indeed. A pleasure to rent a car through them. I will always go back to Marbella Rent a Car - such a good experience. Thank you.
4 November 2022
Unprompted review
Super Service!!
24 August 2022
Very old and overpriced cars done over…
Very old and overpriced cars done over 100 000Km!
Car broke down twice ! Get your cars from an international company to ensure that you don’t get old, filthy cars with a insanely high mileage !
24 July 2022
Always choosing Marbella rent a car!
Renting here for years now and always happy with their service!
3 July 2022
Late respons on request and questions
18 April 2022
Good services and nice employees
Good services and nice employees. The transport from and to the airport is good arranged as well. The car was clean and there where no hidden fees.
15 April 2022
Happy with the service
I am happy with the service of I received in your Puerto Banus office.
Got the car I had booked on time and was completely cleaned before my use.
31 March 2022
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