My grandson Santiago purchased equipment for his guitar. Mannys were wonderful in allowing him to test out the equipment and they explained everything to him. They answered any questions that he had... See more
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Company details
- #2 of 8 best companies in Musical Instrument Store
- #1 of 3 best companies in DJ Supply Store
- #1 of 3 best companies in Drum Store
- #2 of 7 best companies in Guitar Store
- #1 of 4 best companies in Piano Store
Contact info
Melbourne, Sydney, Brisbane and Perth, Australia
- 1300 858 395
- online@mannys.com.au
- mannys.com.au
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I tried to contact Manny's
I tried to call Manny's to change an order accident, called their phone number and it rang out. I left a message with my contact and never heard back.
Disappointing experience, I would not recommend
Banjo hard case
Ordered a banjo case it was damaged on arrival. But Mannys soon organised a replacement. All good now. Great staff to deal with and prompt service. I look forward to dealing with Mannys in the future for all my musical instrument needs .thanks guys Great service 👏
Great service
I have ordered from Manny's online a couple of times now - they have had exactly what I am looking for, prices are very reasonable, and everything always arrives super fast.
Great service and great prices!
I live on the Gold Coast
I live on the Gold Coast. I ordered a Positive Grid Spark 2 on a Saturday afternoon. It was delivered on the following Monday morning. The person who took my order was very courteous, patient and efficient.
The communication was excellent
The communication was excellent. I was told up front my order might take about 3 weeks as it was not in stock at the moment. That was fine, but I received it at the end of two weeks. Surprised and quiye happy about that.
The elusive Jackson Concert bass
Manny’s has a great selection of guitars and bass guitars and the staff are really helpful. A special thanks to Maia for all the efforts in making the sale of the Jackson Concert bass a seamless experience.
Manny's Brisbane
All the staff at Manny's Brisbane store were excellent! Facilitating customer needs, being brilliantly approachable, great product know, and no pressuring you to buy things. Simply letting the instrument sell themselves.
Shout out to Winston as well (I hope I remembered your name correctly), his individual service should be emulated by anyone who is in retail.
Great people to deal with.
Really easy to deal with and I like the quick postage. Friendly and professional service. Have used before , will use again. Thank you.
Ray Karl Hall AKA KinetiKindred® Genre…
Ray Karl Hall AKA KinetiKindred® Genre Fusion Music Master Artist Endorses! Mannys Music Store. Great Gear and Always Reliable Friendly Service
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