Manning Stainton Mortgage Advice Bureau Reviews 

952
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional support received from the staff, noting how friendly, knowledgeable, and patient advisers are when explaining every detail of the application. Consumers also appreciate the remarkably prompt responses and clear communication, which significantly reduce anxiety and make complex property procedures feel completely smooth and stress-free. Many individuals mention that advisers go above and beyond to guide first-time buyers and secure the most suitable mortgage or insurance deals tailored to their personal circumstances. People consistently express confidence in the reliable guidance provided, ensuring all documentation and queries are handled efficiently from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire mortgage process.... See more

Service

Reviewers highlight positive aspects of service, noting that advisors are professional, prompt, competent,... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting professionalism and... See more

User experience

Users describe positive interactions with user_experience, highlighting a stress-free and manageable process... See more

Response time

Reviewers mention positive feedback about response time, highlighting consistently fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them... See more

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

952 reviews

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5.0

All reviews

(952)

261 reviews in the last 12 months

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Rated 5 out of 5 stars

Laura and Michelle have been so…

Laura and Michelle have been so helpful. They explain the process in simple terms which was helpful as a first time buyer.

6 March 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the explanation of the process was helpful for you as a first-time buyer. Thank you for your positive feedback!

Rated 5 out of 5 stars

Outstanding service from my mortgage Advicer

We had an excellent experience working with Vicky Alexander as our mortgage adviser. From the beginning, she was very professional, supportive, and knowledgeable. She took the time to explain every step of the mortgage process clearly and made sure we understood all the options available to us.

Also , we would like to sincerely appreciate Dominic Challinor, our mortgage administrator, for her great support. She was very prompt, organised, and efficient in handling all correspondence.

Their patience and quick responses to our questions made the whole process much less stressful. Thanks to their guidance and dedication, everything went smoothly. We truly appreciate their hard work and would highly recommend Vicky Alexander to anyone looking for a trustworthy and reliable mortgage adviser.

Nnaemeka & Ngozi Ozioma.

5 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the support and guidance you received during the mortgage process. It's great to know that their dedication made the process smooth. Thank you for recommending our services!

Rated 5 out of 5 stars

My partner and I are remortgaging

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure a mortgage allowing us to carry out home repairs, get a new car and pay for our wedding. The advice he gave us crossed every eventuality reassuring us the decision we made was the right one. I cannot thank him enough. And will use him again as well as recommend him to friends and family.

5 March 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage advice was so helpful for you and your partner. We appreciate you sharing your positive experience and will gladly assist your friends and family.

Rated 5 out of 5 stars

New home

We have recently bought a new house and Vicky Alexander and Dominic chalinor were amazing.
They helped us every step of the way and kept us informed with everything too.
Vicky and Dominic went above and beyond to make our experience as smooth as possible.
I would highly recommend using the mortgage advice bureau as they were very professional.

5 March 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience with your new home purchase. We appreciate your kind words and are so glad we could make the process smooth for you. Thank you for recommending our services!

Rated 5 out of 5 stars

Mortgage Advice and Application

The service that has been provided to date has been brilliant - I can’t fault any aspect of it.
The consistent and frequent updates have made the process seemless and highly recommend.

4 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that our service and updates made the process seamless for you. Thank you for your recommendation and positive feedback!

Rated 5 out of 5 stars

First time buying made easy

Everything handled for me promptly and expertly, all questions and things I wasn't sure of answered and cleared up clearly and succinctly. For my first house purchase, I don't seem to feel the stress that most people report and I would say most of this comes down to the expert I've been given by MAP. Thomas Hawley and Elizabeth Bell have been fantastic the whole way through.

4 March 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your first house purchase was a smooth experience. It's great to know that our team answered your questions clearly and expertly. Thank you for your positive feedback.

Rated 5 out of 5 stars

I honestly couldn’t have asked for a…

I honestly couldn’t have asked for a better mortgage advisor. From start to finish, Emma and her team have been absolutely amazing. She explained every step of the process clearly and took the time to make sure I fully understood all my options, which made what can be a stressful experience feel straightforward and manageable.

She was always available to answer questions, no matter how small, and responded quickly, professionally, and with real patience. Her knowledge, transparency, and genuine care really stood out.

I felt completely supported throughout the entire process and wouldn’t hesitate to recommend her to anyone looking for a reliable, informative, and trustworthy mortgage advisor. Truly outstanding service.

26 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage advice process was clearly explained and straightforward. We appreciate you highlighting the team's knowledge, transparency, and support. Thank you for recommending our services!

Rated 5 out of 5 stars

Excellent staff and very helpful service

Emma Cousins at the Mortgage advice bureau was excellent and really helped me through each step, going above and beyond! It is also great that they offer the Just Move In service which helps navigate and sort all the niggly jobs of moving in like sorting providers out for utilities and broadband, thanks to Elizabeth for sorting this and other help.

26 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your recognition of the support provided during each step of the process and the assistance with the Just Move In service. Thank you for your feedback.

Rated 5 out of 5 stars

Great experience for first time buyers

Me and my partner are in the process of buying our first house and I can’t recommend Nathaniel Harding and Lucy Simpson enough. The process has been smooth sailing from start to finish. Being first time buyers we had lots of questions and they were super quick to get back to us on all of our queries big or small. Would definitely recommend.

5 February 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your first home-buying experience has been smooth. It's great to know that our team was quick and helpful in answering your questions. Thank you for recommending our services!

Rated 5 out of 5 stars

Very professional

I was very happy with the service I was provided with and people from Manning Stainton were very professional, friendly, helpful and they did everything possible to help me finding the best mortgage offer. Everything went smoothly and I would recommend this company to anyone.
Special thanks to Joanne.

20 May 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you were very satisfied with our service. We appreciate your kind words regarding our team's professionalism and helpfulness in finding the best mortgage offer for you. Thank you for recommending us!

Rated 5 out of 5 stars

It was such a smooth and stress free…

It was such a smooth and stress free experience. The whole service was so professional and excellent

25 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your experience was smooth and stress-free. We appreciate you acknowledging our professional service. Thanks for your feedback.

Rated 5 out of 5 stars

Professionalism, support & a straightforward approach

Nothing but professionalism, support and straightforward advice from the team once again. Special mentions go to Steve Parker & Lucy Simpson - thank you!

After using MAB for many, many years now I wouldn't go anywhere else.

25 February 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We appreciate your continued trust in our services over the years. We're happy to hear that you consistently receive professional support and straightforward advice from our team. Thank you!

Rated 5 out of 5 stars

Top marks, great service!

Steve and Shoaib have both been excellent throughout.

Steve's initial steer through the various options for different insurers etc. was extremely clear and prioritised my requirements providing a range of pricing options. Everything was dealt with in a very timely and rapid manner and I felt informed throughout.

After being handed over to Shoaib to continue contact and enactment of policies plus further guidance and question answering, I felt I was in safe hands throughout the process. Shoaib always responded very quickly and always seemed to have time and be happy to help with any queries I had.

Couldn't have asked for a better service or a more personable one. Thanks both.

24 February 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! It's great to know that the guidance and support you received were helpful and timely. We appreciate your kind words and are glad we could provide a personable service. Thank you for your feedback.

Rated 5 out of 5 stars

Vicky and Dominic have been fantastic

Vicky and Dominic have been fantastic! An excellent mortgage advisor—professional, knowledgeable, and always willing to go the extra mile. They explained everything clearly, found the best deal for my situation, and made the whole process stress‑free. Highly recommend!

23 February 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience! We appreciate your kind words regarding the professional and knowledgeable support you received. Thank you for recommending our services!

Rated 5 out of 5 stars

First time buyer

The whole experience of applying for a mortgage has been made so easy thanks to the help I received from Elizabeth Bell and Thomas Hawley. They made what could have been a really daunting experience super easy. Would totally recommend using them.

21 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage application process was made easy for you. We appreciate your recommendation and are grateful for your positive feedback.

Rated 5 out of 5 stars

It is really helpful going through the…

It is really helpful going through the process of the application from. I found the advisor (Louise Rusby, Cassie Coates) and the other staff who are contacting me are nice and supportive with easy explanation, as English is my second language. Keep it up.

19 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the application process was helpful! We appreciate your kind words regarding our team's support and clear explanations. Thank you for your feedback.

Rated 5 out of 5 stars

Great service, highly recommend

We have used Steve McConville and Mohammed Shoaib twice now for our mortgage and insurance policies. Always pleased with the service and will continue to recommend to our friends. Appreciate that they explain things clearly and respond to queries promptly.

17 February 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you are pleased with our mortgage and insurance services. We appreciate your recommendation and are glad we clearly explained everything and promptly answered your questions.

Rated 5 out of 5 stars

We greatly appreciated the assistance with mortgage, home insurance and income protection applications

We greatly appreciated the assistance provided with our mortgage application, home insurance, and income protection arrangements.
I would particularly like to highlight the excellent support from our mortgage adviser, Sophie Poole. She (but also the other team members of the Manning Stainton Mortgage Advice Bureau) made the entire process smooth and significantly less stressful for us, especially as we do not have expertise in this area.
Thank you!

13 February 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you appreciated the support with your mortgage application, home insurance, and income protection arrangements. We're so glad our team made the process smooth and less stressful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great service!

Great service from Thomas Hawley and Elizabeth Bell, always quick to respond and willing to help with anything. Highly recommend

10 February 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you received great service! We appreciate you mentioning our team's quick responses and willingness to help. Thanks for the recommendation!

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