mammotion.com Reviews 2,460

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and performance, noting how well they handle various terrains and leave lawns looking pristine. Many appreciate the ease of operation and setup, often highlighting the intuitive app and efficient cutting capabilities that save significant time. The customer service is also consistently described as exceptional, with many consumers commending the responsive, helpful, and professional support team. However, some people were dissatisfied with specific issues, such as occasional difficulties with product connectivity or mapping. A few reviewers also mentioned concerns regarding product safety, particularly when children are present, and some experienced problems with product durability or receiving timely support for repairs and replacements.

What people talk about most

Product

Customers consistently note positive experiences with the product, particularly praising its ability to cut... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the support team for being... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the cutting performance,... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of setup and... See more

Service

People report positive experiences with service. Many customers praise the quick responses, clear... See more

Based on these reviews

Rated 5 out of 5 stars

I did bought the Luba mini a year ago for my estate in Italy. Main issue, it should be operated automatically and remote through WiFi out from Germany. I do follow the action to a separate camera loca... See more

Rated 5 out of 5 stars

Dealing with Mammotion has been a joy. Rarely, in this day and age, are you treated with appreciation and respect by any company. But ever since my Yuka Mini 500 arrived, they've been wonderful to dea... See more

Rated 5 out of 5 stars

I’ve been using the Luba 2 Awd 5000 for a while now, and l am extremely impressed. It’s incredibly reliable-once it’s set up , it just gets on with the job without any fuss. The all wheel drive featur... See more

Rated 5 out of 5 stars

I pledged for a Yuka during a Kickstarter campaign. The robot mower eventually came and has had some teething issues, but overall the Mammotion team has been pretty responsive. When I have had issues,... See more


Company details

  1. Garden
  2. Lawn Care Service

Written by the company

LUBA AWD Series is the first and only Perimeter Wire Free Robot Lawn Mower that can handle complex lawns up to 5000 ㎡ (1.25 acres) with 75% slope (37°). Mammotion is leading the innovative outdoor robot solution, committed to shaping a smarter and high-quality eco-friendly outdoor lifestyle. We provide Smarter Robot Lawn Mower, with 7+ Years of Robot Experience and 150+ Robotics Patents.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’ve been using the Luba 2 Awd 5000 for…

I’ve been using the Luba 2 Awd 5000 for a while now, and l am extremely impressed. It’s incredibly reliable-once it’s set up , it just gets on with the job without any fuss. The all wheel drive feature handles slopes and uneven areas in my garden with ease , which is a big plus compared to other mowers l have used. It is easy to operate and the app makes scheduling and monitoring effortless. I can leave it to do its work knowing my lawn will be perfectly maintained every time. Overall theLuba 2 AWD 5000 has taken all the hassle out of lawn care . I’d highly recommend it to anyone who wants a professional looking lawn without the effort.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent mowing, Perfect Service

Aside from the excellent mowing results, I've had nothing but the best customer service experience. My 3D module had a moisture trap, and they sent me a new one without any fuss. Quick response, friendly customer service, and great quality. All in all, very satisfied

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Best decision of my life

I have ordered Yuka 1000 and it is working perfectly. My grass has become greener after one week of work with the robot, and now I have a lot of free time for my family and loved ones. The decision to buy Yuka 1000 was the best decision in my life. Also, the customer support at Mammotion is one of the best that I have encountered so far.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

A powerful and versatile mower that’s built to last and justifies its price.

The MAMMOTION Luba Mini AWD 800 really impressed me.
Its efficiency is great, it mows evenly and handles uneven ground thanks to the all-wheel drive.
The build quality feels durable, like it’s made to last for years.
The price is on the higher side, but considering the performance and time it saves, it’s worth it.
The packaging was solid and well-protected, and it was easy to set up right out of the box.
I also like its versatility, it manages slopes, narrow areas, and different mowing zones smoothly through the app.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

YUKA 1000

Hello,
Very satisfied with this stand-alone lawn mower, which is generally of good quality. It works very well.
I recommend it.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support of the Mammotion Team!

With the Support of the Mammotion Team I was finally able to solve my Yuka problem (the Yuka always stopped and interrupted work after leaving the charging Station) and now everything is okay again.
Many thanks for the competent help and support!!
The Yuka Mini 800 is an excellent choice!!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

mammotion is very helpful..

in products and support!
I had a problem with my charging station, but the support was helping me fast an nice, after they have checked the possibilities to help me.
So can my LUBA1 AWD now drive again and do making a very good job like before.
Thank You for the fast help!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Warranty

My warranty had only 2 weeks left when the robot gave up! The support have been super quick with response and have kept me updated all the way

25 July 2025
Unprompted review
Rated 3 out of 5 stars

The bot asks questions one after the…

The bot asks questions one after the other and thechat always closes after 5 minutes. But when to make pictures, that does not work if I have to dismount the powerfully and take a picture of it.
So I had to start the chat 3 times and answered all the questions again.

2 September 2025
Unprompted review
mammotion.com logo

Reply from mammotion.com

Dear Yogi,

We sincerely apologize for the inconvenience you’ve experienced with our online system. Currently, the chat closes automatically after 5 minutes of inactivity, and we understand how frustrating this can be, especially when trying to resolve your issue.

To better assist you, we would like to offer support directly via email. Your ticket number is #314149, and our tech team will be reaching out to you to help resolve the issue. Please keep an eye on your inbox for further updates.

We are sorry for any trouble this has caused with your product and appreciate your patience as we work to fix it.

Rated 5 out of 5 stars

Great product

Great product, super effective and easy to use!
The mammotion app provides also a broad amount of very useful options.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Luba AWD

great product, cuts lawns effortlessly and has good customer service when you need to reach out to support

2 September 2025
Unprompted review

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