As a long term customer over 25 years you excelled again. A mattress custom made in October 2025. Some issues started to appear 1 week ago. Spoke with Rose at Regency Park. SA .Who has done... See more
Company replied
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See what reviewers are saying
Very easy to navigate website that makes it easy to compare and purchase products. Great that the is local support for this locally made product. Would be great to have an option to select feet over... See more
Company replied
Abit disappointed I brought a double mattress wool/latex with pocket springs really over priced for what it is cost me $1600 and it’s not really that comfortable, I also got a mattress protector from... See more
Company replied
Terrible mattress with springs coming out and can no longer sleep on 6 months after purchase, and even worse customer service. Buyer beware Still awaiting issues to be rectified. Even with the belo... See more
Company replied
Company details
Written by the company
With over 45 years of mattress manufacturing in Australia, Makin Mattresses knows how to make a mattress to suit your needs and budget.
Contact info
3.8
Great
281 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Reply from Makin Mattresses
Thanks for your 5 star review Nim
Great service and products
Great service and products
Easy checkout, great customer service. And fast delivery!
Thank you for an easy and stress free shopping experience!
15 October 2021
Unprompted review
Reply from Makin Mattresses
Thank you for your review Albert
Staff helpful with payment/pickup and…
Staff helpful with payment/pickup and product is accurately described online
12 October 2021
Reply from Makin Mattresses
Thanks for your 5 star review Trevor
Ordered on line
Ordered on line , communicated by email and phone which was informative and friendly. Mattress was delivered in timely way once Covid restrictions lifted.The deliverers were friendly, helpful and informative...fitting mattress in situ. We had a comfortable first night sleep last night. Overall a good company to deal with ((Newcastle branch)
12 October 2021
Reply from Makin Mattresses
Thanks for the 5 Star review Dianne
Excellent Service
Excellent Service, great advise & knowledge from Annette, fantastic comfortable well made product delivered on time by polite & helpful staff. What more can you ask for .Could not be happier with our purchase. Thanks to the guys at Newcastle
11 October 2021
Unprompted review
Reply from Makin Mattresses
Thanks for the great feedback Alan.
Amazing quality and service
From the moment I placed my order the service has been absolutely amazing! I will recommend Makin Mattresses to everyone and even the delivery guys were so customer service focused! The quality of our bed and base is fantastic and we are planning to upgrade our daughters bed in a few weeks!
11 October 2021
Reply from Makin Mattresses
Thanks for the great feedback Angie.
Happy customer
Quick delivery, old mattress taken away and my daughter is very happy with her new mattress 😊
8 October 2021
Reply from Makin Mattresses
Thanks Emma!
Have not heard from you until now
Have not heard from you until now. You don't let me know what's going on. Not good.
8 October 2021
Reply from Makin Mattresses
Hi Gary
Thank you for bringing this to my attention. I have spoken with the store your order was placed with and they emailed to advise a delivery date of 11 Oct. The store is calling to follow up with you now.
Cannot fault the fantastic
Cannot fault the fantastic, efficient and professional service I received. I was expecting an extended delay in the product, and possible wait in a response during lockdown however, to my surprise I was contacted within 24 hours and my product was delivered the next business day. Great service, I'll be back!
5 October 2021
Reply from Makin Mattresses
Great to hear - thanks for your review.
Good service
Good service, quick turnaround time and we managed to be able to get the exact same mattress that we loved even after many years. Sleeping so soundly.
5 October 2021
Reply from Makin Mattresses
Thanks for your review Ellen. Great feedback!
Online ordering was so simple
Online ordering was so simple. Delivery was fast! Received some great advice from the delivery person in caring for my mattress! Thank you.
28 September 2021
Reply from Makin Mattresses
Thank you for your review and feedback!
Great customer service
Great customer service, mattress delivered quickly and efficiently
28 September 2021
Reply from Makin Mattresses
Thanks for the review Judy
Easy ordering process and fast delivery.
28 September 2021
Reply from Makin Mattresses
Thanks for your review Peter
Very happy so far
I have had the mattress for just under a week and it is quite comfortable so far. The delivery (as well as taking away the old mattress) service was very good. I really appreciated how fast my order was responded to.
28 September 2021
Reply from Makin Mattresses
Great feedback, thanks John
Excellent service and delivered in 3…
Excellent service and delivered in 3 days and exactly what we wanted.
28 September 2021
Reply from Makin Mattresses
Great to hear Lindsay
Very impressed with our new mattress
Very impressed with our new mattress, base and headboard. The delivery driver and his helper put the bed together and took the old bed away. Thank you Makin Mattress, great sleep!
28 September 2021
Reply from Makin Mattresses
Thanks for your review Cheryll, great to hear!
Quick and easy to deal with
Quick and easy to deal with. And very reasonably priced.
28 September 2021
Reply from Makin Mattresses
Thanks for your review Debbie.
Quality product and Service
Makin Mattresses is always easy to deal with. Quality products and customer services. This was a lockdown, online purchase.They still called to confirm delivery window and product selection.
24 September 2021
Reply from Makin Mattresses
Thanks for the wonderful feedback Chris.
A pleasure to deal with again
A pleasure to deal with again, from sales to delivery.
23 September 2021
Reply from Makin Mattresses
Thanks for your review Sally
Easy to order and collect
Easy to order and collect. My son is enjoying the mattress and says it’s very comfortable.
21 September 2021
Reply from Makin Mattresses
Thanks for the feedback.
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