I ordered a dress on July 18th expecting it to be delivered well in time for a holiday on August 1st. Despite numerous emails no attempt had been made to expedite the delivery. If, as I’m reading her... See more
Madebyjessica
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See what reviewers are saying
Tried this company first time seeing advertised. My first order , so kept waiting when it will arrive my dress?? No sign of arriving even one week, tracking site kept showing still transit . So I star... See more
If I could leave no star I would. The shirt which eventually arrived did not fit and was a horrid material. The worst however is the run around provided by the “returns” process. I am now on 10th emai... See more
DO NOT BUY FROM THIS COMPANY, They are posing as a London Boutique which it obviously not as their base address is Hong Kong. My order took weeks to arrive. Quality on arrival was poor, badly made... See more
NO STARS
NO STARS. DO NOT BUY. I wish I’d read reviews before purchasing from these scammers. They lead you to believe that the shop in London is shutting, but this a cover story for shoddy goods delivered from Hong Kong. The dress looks nothing like the picture, the colour is completely different, it’s very poor quality synthetic fabric. Any positive reviews are fake.
Dress wasn't like the pick an wasn't very nice material,
Not like the pick! Shown of pictures, quality wasn't the same when arrive
It’s totally dishonest
I would call the whole thing so dishonest!
The dress is nothing like the photo that promoted the dress.. it looks like woven cotton on the website and in fact it is badly printed shiny synthetic fabric. I can’t be bothered to try it on. I would never have bought it if they’d photographed the dress I received… I guess it comes from China.
Just don’t ………..
Fab website, but just basically all fakery, not independent as intimated. Dresses were hideous, material revolting and cheap, nothing like photos - I even laughed - straight in the bin. My own fault, didn’t read the reviews. Won’t be sending them back (got 3 of the horrible things) as, NOW I have read the reviews and returns seem costly and troublesome so have written that one off as a lesson learned. ALWAYS read the reviews. Don’t bother purchasing you will be disappointed and out of pocket.
Dress took much longer than advertised…
Dress took much longer than advertised to arrive and was not at all what I was hoping for. The fabric felt cheap and the dress was not worth the price I paid for it, even with the sale reduction. Communication during the delayed delivery was good, although I was told it wasn’t possible to cancel the order, despite it not having left their dispatch department. The website says free returns but on reading the small print that only covers defects and damage. Just not liking the item is not an accepted reason to return, and is at the customer’s expense. Considering I would have had to send it to Hong Kong, I have decided to cut my losses and give it to charity. Very disappointing.
It would be zero stars if there were…
It would be zero stars if there were that option. I do so wish I had read the reviews on here first! Big red flag! This company are purporting to be based in London as shown on their website. The clothing on the website is obviously photoshopped to make them look more upmarket but in actual fact what you receive is nothing more than what you would buy in a back street market in China. Appalling quality and sizing is not as described. This company are in breach of so many things, they need to be taken to account for misleading and defrauding customers. Currently trying to get a refund and have been offered 15% and I can keep their 'tat'. I don't think so, and I will not be sending the items to USA either. London address is where I thought I was buying from so a London/UK address is where I will send their clothes back to.
Scammers
Do not order from Made by Jessica, or Jessica bee.They are cheap and nasty material made in china.
They say Free returns which is a lie.I ordered two dresses which looked beautiful online , they were both nothing like the photos and far too big, wanted to return them they said it would cost me £31 45 ! To send a smaller size.I Asked for a refund never heard anything,The phone number they have doesn't work.
Don't order you will waste your money.
Never again!!
It took two weeks for the item (a dress) to arrive. Received countless (20+ emails to 'update' and 'track' the order, and invitations to leave a good review for 50% off, what a scam!
Was under the impression this was a UK based boutique but in fact clothes apparently sent from China. Posting fee automatically added after the sale - actually this turns out to be automatically added 'purchase insurance' I never opted for!
Am really unhappy with the product, seems cheap shiny polyester, and the size is completely wrong. Colours also much brighter than in the picture. Probably too much hassle and added cost to boot to return the item and get my £35 back. So off to the charity shop it will go! Seems like a total scam.
Very poor quality / experience
Very poor quality garment, nothing like the picture. Took 2 weeks to arrive. No way to return goods other than post to a USA address that is just a postal address. No return slip provided, all has to be done at your cost. All email correspondance is genereated from AI. Jessica is not a pregnant boutique owner giving up her London business so BUYER BEWARE !
Returns policy misleading
Returns policy misleading, response to email time very slow and I fear the possibility of receiving a refund is slim.
The garment was ok but colour was not as appeared.
Do not order unless you are very sure you will not want to return!
The return address is USA and you will be liable for this cost!
Very satisfied I would highly recommend
Very satisfied I would highly recommend
Bogus Company Avoid
I realise. Have been utterly duped by this bogus company …..can’t believe I have fallen for it. The dress if you call it that is the cheapest polyester and is absolutely nothing like the description. I tried to ring and the phone number no longer exists and I don’t think for one minute that I can return the item as I now see it is in China! What a massive scam ….AVOID!!!
Absolutely appalling clothing
Absolutely appalling clothing. Misselling using London fraudulently. All from China, worst quality you can imagine and nothing like the images on website. Any positive reviews are clearly made up. You have to pay delivery to china and taxes for a refund. Clearly from other people’s experience that doesn’t even get a refund.will report them
Would not recommend
Very long transit time advertising suggests u.k. based hand made. Actually very cheap printed synthetic fabric poorly made . A big mistake on my part , but company would not cancel the order , after repeated requests to do so. I cannot wear the dresses , and do not want the stresses involved in complaining or returning.
Awful experience using MadebyJessica
Ordering is easy but when the goods eventually arrive they are nothing like the web site images. They are very poor quality and ill-fitting. The promised "easy returns" is a myth. Emails requesting a return label are ignored and the phone number doesn't work. We would not buy anything else from them and are still waiting to return everything we got. They don't even merit one star.
They are impossible to correspond with…
They are impossible to correspond with . The phone number is no longer in use . My shirt did not fit ,it’s far too long in the sleeve . I want a refund and they will not confirm where and how to get my money back . The shirt quality is very poor
DO NOT ORDER FROM THEM
DO NOT ORDER FROM THEM! I never leave reviews but want to pre warn other people!
DO NOT BUY FROM JESSICA BY BEE.
If I could proceed with my comments without having to give even one star I would. The website says 30 day hassle free returns, however ,as others have found this company will deny the refund of your money by not standing by their guarantee of a hassle free return.
I have reported Jessica By Bee to Trading Standards who are investigating the possibility of Fraud being committed by whoever is running this outfit.
I have received the full amount from my bank as a fraudulent act on my account.
Do NOT buy from Jessica By Bee.
My advice is do not order from this…
My advice is do not order from this company. Heavily implied this is a UK store but is in fact cheap items from China. I ordered 6 dresses and they are all awful. Entirely different from what is advertised online. They claim returns are free but are now claiming I am liable for the return cost despite the dresses being wildly different from what is advertised. Clearly breaching UK consumer rights. Customer service are now ignoring me. The dresses took weeks and weeks to arrive. Don’t waste your money. Issue still not resolved and customer service are now not responding to me, it’s been over a week
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