Madebyjessica Reviews 

If there was a zero I would give it
Complete scam not London boutique and a lady closing as welcoming her first child- complete rubbish. Chinese website posing as London boutique, free 30 day refund a complete joke, they never respond and if they do they ask the same silly questions stalling for time
PLEASE DO NOT WASTE YOUR HARD EARNED MONEY WITH THIS SCAM WEBSITE- cheap material, ill fitting and nothing like what was advertised.

BEWARE!!
I will continue to write this review of the SCAM company that trades as Made By Jessica, and I will do so until the site gets taken down.
You will NOT get what you order.
You will NOT be able to send it back for a refund.
You cannot reason with an AI CHATBOT.
There is NO shop.
Jessica is NOT pregnant.
Do not bother arguing with them - simply contact your credit card company, send them a copy of the order page which clearly states 'Free 30-day returns' and 'True to size' and you will get a refund (as well as keeping the garment which you can donate to a charity shop.

The dresses were beautifully made and they fitted perfectly I loved the designs and the pattern on the fabric. I was disappointed that they were not made from cotton which would have been cooler to wear, they are so thin you can see through the fabric so I will have to wear something underneath them. Apart from the fabric they are lovely dresses
Lynne Donovan

While customer service was extremely attentive and communicative up until my order arrived, the experience completely changed once I needed to make a return. The fit of the clothing was terrible and the quality was shockingly poor. Unfortunately, trying to get a response from them now is nearly impossible, they have completely gone silent. Extremely disappointing customer service

The dress took ages to arrive. The fabric is ok, but not good quality - apart from the fact it doesn't crease so I suppose useful for holidays. It was too small and I contacted Jessica for a return and refund. They took a long time to respond to my email and when they did they wanted me to photograph the size tag (which i did) send me measurements of the dress and also a photo of me wearing it. Sorry, not necessary, I have never been asked to do this - ever. A simple return and refund was all that was required. I won't be ordering anything from FB market place again, very disappointing.

This is not a uk company, returns are a small fortune and the quality isn't worth the price tag, any problems, emailing customer service is a joke, they do reply but each time repeating the first email asking how can they help and never sorting the issue. They offer discount codes not refunds and will offer bigger discounts for reviews. Do not buy anything

Ordered 2 dresses that looked like cotton or similar but weren't. Poor material quality. Took weeks to arrive, too- thought they were coming from London but, no! HK!!
Trying to return but phone number disconnected and no answer to at least 4 emails. Any advice?
Steer clear!

The dress I ordered was 6cm longer than advertised so I could not wear it safely. I contacted with 15 hours of receiving the parcel (it was delivered at 6pm and I contacted the next morning). I requested a refund. They offered a replacement dress. 29 emails later I have received neither!

I ordered a dress from Made by Jessica that the website didn’t state was polyester. When it arrived and I discovered the material, I emailed immediately to return it. The site advertised “free returns” at the time of purchase, but customer service replied that due to a recent policy change they couldn’t offer a cash refund and instead offered a discount on a future purchase. I don’t want a discount and will not be buying again - I simply want to return the dress for a refund as advertised.
I’ve now exchanged several emails with them; they asked for photos of the product (twice) and keep delaying a clear resolution. It feels like stalling in the hope I’ll give up. Disappointed by the misleading product information and the refusal to honour the returns policy.

As soon as I had ordered the item on line I was urged to write a good review and was offered an incentive (a further discount) before I had even received it. The dress took 3 weeks to arrive and I chased it up 3 times without getting an estimated delivery date. When it finally arrived it was not the same fabric as the photo and was very poorly made. The garments must be made a very long way from London as I was told that I counted as an international delivery and that’s why it took so long. The address for returns is USA so the connection with London is flimsy. I wonder if there really is someone called “Jessica” at all.

Avoid this website.
I wish I had read the reviews prior to purchasing. As mentioned in previous reviews it is not a London based boutique and returns even with faulty items are expensive as international shipping charges apply. The dresses were poor quality and not worth the money.

These people are a scam. My wife bought two dresses which were ill-fitting and were made of poor material so she wanted to return them. We received AI generated responses asking for irrelevant information since they already had the order number. We asked for Return details which they ignored and eventually stopped responding. Don't go near them!

Following on the reviews below I also bought what I thought was a gorgeous dress on this website with that pregnant lady advertising beautiful dresses and I got caught in it! Dress arrived, ill fitted, emailed the company back and forth about returning it. They kept offering me various discounts but I decided to send it back (at my own cost of £12.95) to their “Los Angeles” warehouse and upon checking the dress promising me they’ll refund me fully. They subsequently sent me the dress back and despite a lot of emails chasing from me I also got no replies and I am now stuck with some cheap tat!!

Made by Jessica, I got drawn in by the website , found a dress , Sale price , was £79.95 reduced to £39.95 . Thought it perfect as an alternative to the dress I had bought to wear at my son's wedding if this heat wave is still torturing us at the end of August . Result!
Certainly was for Jessica with her boutique in London closing down as she is expecting her first baby ..... BUT Jessica isn't in London it's a mythical shop front name to suck idiots like me into paying overly hiked prices for unfinished thin muslin dresses that can be found on a very famous website where you can shop like a billionaire! Return the dress at your own expense all the way to Hong Kong and they will refund your money .......hmmmmm rather doubtful, how did I pay ? Call the bank , see what they can do ...... I am waiting ... £39.95 for an unfinished dress so awfully packed for it's long journey it will need a steam roller to get the creases out of it , I cannot believe I am becoming a gullible mature intelligent woman ...... whatever your age please do not follow me . £11.95 for the same item is a fairer price go and look at T***!!! It will be the same product!!!

I hope this helps .

I hope the heavily pregnant looking young lady portraying Jessica had a glorious conclusion to her pregnancy .

Scam site …cheap imports from China .. had to go through my credit card to get my money back . Misleading scam scam scam. Would give minus scores if it was an option ..

NO STARS. DO NOT BUY. I wish I’d read reviews before purchasing from these scammers. They lead you to believe that the shop in London is shutting, but this a cover story for shoddy goods delivered from Hong Kong. The dress looks nothing like the picture, the colour is completely different, it’s very poor quality synthetic fabric. Any positive reviews are fake.

Not like the pick! Shown of pictures, quality wasn't the same when arrive

I would call the whole thing so dishonest!
The dress is nothing like the photo that promoted the dress.. it looks like woven cotton on the website and in fact it is badly printed shiny synthetic fabric. I can’t be bothered to try it on. I would never have bought it if they’d photographed the dress I received… I guess it comes from China.

Fab website, but just basically all fakery, not independent as intimated. Dresses were hideous, material revolting and cheap, nothing like photos - I even laughed - straight in the bin. My own fault, didn’t read the reviews. Won’t be sending them back (got 3 of the horrible things) as, NOW I have read the reviews and returns seem costly and troublesome so have written that one off as a lesson learned. ALWAYS read the reviews. Don’t bother purchasing you will be disappointed and out of pocket.

Dress took much longer than advertised to arrive and was not at all what I was hoping for. The fabric felt cheap and the dress was not worth the price I paid for it, even with the sale reduction. Communication during the delayed delivery was good, although I was told it wasn’t possible to cancel the order, despite it not having left their dispatch department. The website says free returns but on reading the small print that only covers defects and damage. Just not liking the item is not an accepted reason to return, and is at the customer’s expense. Considering I would have had to send it to Hong Kong, I have decided to cut my losses and give it to charity. Very disappointing.