Madebyjessica Reviews 

Do NOT order from this scam company. If I coukd give 0 stars I would. The dress I ordered, when it finally arrived, was made of very cheap polyester-like fabric. NOTHING like the pictures on their website. I have asked 4 times for return and refund details ... first AI response from them wanted photos. I sent again requesting return and refund. Then a 15% discount offered on future purchase!!! I refused. Four requests have not resulted in any return details.
Definitely DO NOT buy from this shoddy company. They are a con. I wishnI had seen reviews before falling for their scam.

Advent was clear and accurate. Communication from seller was detailed and updates regular. Material of dress was lovely. Delivery was longer than I hoped.

Do not order from this company! They falsely advertise that a boutique is closing in London due to the owner being pregnant which is a complete lie. I ordered a jacket which took 2 weeks to arrive from China! It was absolutely dreadful quality, I won’t even be putting it into the charity bag as I’m not sure there’s a woman out there who is the shape that this jacket has been stitched into. Despite numerous emails to them, expressing my disgust of being totally mislead, the only recourse that was offered was a refund of 30% or to return the goods, at my own expense, to the USA. I seriously doubt I received an email from a ‘real person’ as the responses reeked of AI. I eventually contacted my credit card company who were absolutely brilliant & after a short investigation have agreed to credit my account. Do not fall foul of this awful company. I just wish I’d done my homework & looked more closely at the numerous reviews on line all expressing the same experience & saved myself from a whole heap of stress!

Personal service and a good choice

Items took weeks to arrive after web site says express delivery.
Now trying to return some items and no response from them.
Don’t use this site, a complete con.

The dress eventually arrived but the small size was several sizes too big. It was too long and the material was awful nust a plastic feel about it. Nothing like the picture advertising these dresses. I have given it to a charity shop! No chance of getting any refund. No returns labels. Just a load of crap from China. Don’t touch it with a barge pole.

sorry Jessica but having previously left you a good review, i can’t avoid sharing my very poor experience with my purchase (which still hasn’t arrived). not sure if the courier is the problem or it is your operation but either way ive not been updated other than by automated messages in response to my queries- most of them haven’t answered my questions and have been inappropriate. if you can nail the blips like this it would be helpful.

Cheap tatt. Made by Jessica is a Hong Kong based company pretending to be London based. The web site is all a lie. The items "did" turn up after 2 weeks but are nothing like the photos. The sizes are totally off, and the quality of the material is shocking. I have cleaning clothes made of better material. There website should be shut down and they should put their energy and time into creating something worth selling. Avoid Avoid Avoid or if your totally stupid and wish to take a chance with these cowboys please please read the small print.

Kept informed of delivery,all updates very prompt love the easy ordering system and great value

Appalling! Total Scammers!
How I wish I had read the reviews of this 'company' before purchasing from them. I ordered a very lovely looking linen dress on the 20th June, expecting it to arrive promptly, due to the impression that the 'company' is in London. This was for an event on 29th June. Lots of emails telling me my order was on it's way. But it did not arrive in time and I finally received it on 8th July. The 'dress' is nothing like the description or photo on the website, having been poorly made and of some rubbish nylon type material. It did not fit either. I have been trying since then to return the item, having sent photo's and other information they required. I just can't get anywhere with them, as they just go around in circles offering different percentages off things I would never want. I feel, like many others that they have conned me and I am very disappointed. I will be taking it further to my bank and trading standards.

Smart comfortable dresses. I ordered a larger size as I wasn't sure if the dresses would fit. The bigger size fits perfectly. Delivery takes a little longer, but there are regular emails once the order is placed. I haven't tried to return anything.

Great experience so far, item has been dispatched on the same day of purchase. Looking forward to receiving my item.

Quality is good very pleased

The dress didn’t look like the same material as the photo. The photo looked like a cheesecloth type material patchwork. The reality was a thin silky like material with a block print pattern. Took ages to arrive. Ordered to take it in holiday. But will be ok around the house I guess.

Tried this company first time seeing advertised. My first order , so kept waiting when it will arrive my dress?? No sign of arriving even one week, tracking site kept showing still transit . So I started worrying whether I am scammed ?? I sent complain message . So quickly they responded with big sincere apology. Now I feel I can trust this company and looking forward receding my dress pretty soon.

First and last time client.
Delivery was exceptionally slow.
Sizing is terrible.
Customer service regarding my return has gone silent.
Never ever have I been asked to provide photos to prove that something is ill fitting before a return would be accepted.
I will not use again due to this exceptionally poor experience and would like others to be ware before they too fall foul of poor sizing and poor customer service.
I am still waiting for my return instructions to be provided btw.

This company is not what they say they are , pretending to be a boutique owned by a pregnant lady who is not continuing with the shop because of this . The garment is cheap and shoddy and sent from China

I ordered dresses from this company and the experience has been extremely disappointing. My items arrived three weeks late, and despite contacting them multiple times, I received no replies to any of my emails. They refused to let me return the goods and instead kept sending discount codes, which felt like a tactic to avoid dealing with the issue. The dresses themselves were very poor quality, nothing like what was advertised. I have requested a refund, but they are refusing to process it. Based on my experience, I believe this company is not operating honestly and I would strongly advise others to avoid ordering from them. The number on the website to contact is no longer in service. Avoid this company at all cost

The fabric was of poor quality making the dresses ordered not hanging right. Asked for refund as the website very easy to return and get refund. Getting a refund is impossible. The address for a return was given as: 5419 Hollywood Blvd, Suite 160, Los Angeles, California 90027.
When I looked up this address through Google and United States postal service it belongs to another company, 'GIVEBACKBOX'. I tried calling the number associated with the address, found via Google - person who answered phone said address was correct for their company and no they did not sign for items delivered for other companies. AS other reviews have said "MADE BY JESSICA" is a scam

Order arrived quickly and parcelled well. Dress fitted perfectly and was as shown on the website.