Lyca Mobile PL Reviews 

444
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.

Company replied

Rated 1 out of 5 stars

I don’t understand why the LYCA SIM card doesn’t work in EU areas even if my it is originally from poland. During trip, all my friends SIM card who use other providers work but mine. I enabled mobile... See more

Company replied

Rated 1 out of 5 stars

You are by far the shittiest mobile carrier I've ever dealt with. I can't even imagine how much money I've lost because of your stupid app. And on top of that, you idiots somehow manage to "update... See more

Company replied

Rated 5 out of 5 stars

I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in t... See more

Company replied

Company details

  1. Telecommunications Service Provider

Written by the company

Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!


Contact info

3.4

Average

TrustScore 3.5 out of 5

444 reviews

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3.4

All reviews

(444)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service. Vinodhini helped me to solve a problem with the bundle. Also another agent from the chat helped me to solve a problem with accessing data by changing the settings in the phone.

8 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Customer,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Vinodhini support was excellent.

Vinodhini helped me with my network problem issue and solved the problem

5 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Pankaj,

We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Vinodhini is a great customer service…

Vinodhini is a great customer service officier. I satisfy with the exlerience

4 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Customer,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Thank you Anish (3206) for your quick…

Thank you Anish (3206) for your quick and prompt assistance with moving my old number to a new sim

30 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Abdallah,

Thank you for your appreciation for our agent Anish and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Regina from lycamobile poland was a…

Regina from lycamobile poland was a great help when recently my lycamobile stopped working when I returned from my trip. Regina helped me get my old number transferred to my new sim. It was very fast and hassle free process.

28 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Sagar,

We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Regina.

Kind regards,
Bhuvana
Lycamobile team

Rated 4 out of 5 stars

I find it very useful to talk with Vinodhini

I find it very useful to talk with Vinodhini. She responds very well and in an appropriate way. My problem is that I cannot able to register my lycamobile sim card. she provides some manual setting tips to me.

26 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Bijay Tiwari,

Thank you for taking the time to share your thoughts about Lycamobile Service. You are welcome to let us know if we are missing something to get you satisfied fully for an excellent star rating! Please feel free to reach us via email on trustpilotreview@lycatel.com. Your valuable feedback will help us to improve our service.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

i had issue with sim card

i had issue with sim card. Agent was great help to regtify the issue

19 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Parag,

Thank you for your appreciation for our agent vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

All was ok

All was ok. Operator names Vinodhini was very calm and help my a lot.

18 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Customer,

We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Fast response and polite from Vinodhini…

Fast response and polite from Vinodhini :)

18 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Thao,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Good customer service and overall

I'm completely satisfy with service, thanks to Vinodhini and lycamobile coverage and overall

17 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Customer,

We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Vinodhini.

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

I was connected to Vinohidni

I was connected to Vinohidni. He/She was super helpful and enthusiastic. Quick reply and nice attitude. I am really satisfied!

15 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Kim,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

I had a problem that turned that I…

I had a problem that turned that I explained in a very complicated way, but that Mr. Vinodhini solver very professionally and efficiently. I am very happy with his service

15 March 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Customer,

Thank you for your appreciation and we will keep our standard of service to meet your satisfactory level and make you more comfortable with lycamobile and we will convey your kind words to Vinodhini.

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Thank you Vinodhini for yours help

Thank you Vinodhini for yours help
to transfer my old lycamobile number to the new Sim. I appreciate it. It was so easy
Sanjeev

14 February 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Sanjeev,

We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Vinodhini.

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Great Customer Support

Great Customer Service with the agent of Mrs Sunitha

10 February 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear OSKAR SHAKIROV,

We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Mrs Sunitha.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Thank you so much for your great help :)

Thank you so much Vinodhini for your great help :)
I really appreciate the way you transferred my old lycamobile number to the new SIM.
Once again, thanks a lot.

31 January 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Avanish,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Good support

Hi, i got an network issue. But on live chat #anish helped me out and guide me through out all. Thanks for your highly appreciated response and support man. 😊👌

27 December 2021
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Ahsin,

We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Anish.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Lost sim and transfer of old number to the new sim

I lost my SIM card and had to get the old number transferred to the new sim. Vinodhini was very helpful and made the process smooth.
Thanks!

6 July 2021
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Kanika,

We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

I had a sim card damage issue and the…

I had a sim card damage issue and the customer care specialist (vinodhini) assisted promptly. appreciate the great support

25 June 2021
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear siddarth prasad,

Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Great service

MUTHUKUMAR was great on the chat and he helped me with my sim swap request.

17 May 2021
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Rasheed,

Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Muthukumar. Thank you for your support.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

VASUKI (senior customer care…

VASUKI (senior customer care specialist) - Thank you for understanding the problem and solving it within no time.

6 May 2021
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Avinash,

We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vasuki.

Regards,
Albert
Lycamobile team

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