Luxe Cheshire Reviews 

381
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of items, noting they are exactly as described and often in pristine condition. The team is frequently highlighted for being extremely helpful, knowledgeable, and providing excellent communication. Many people appreciate the fast and well-packaged delivery, with items often arriving promptly or even next day. Consumers consistently describe their overall experience as exceptional, finding the purchasing process easy and expressing high satisfaction with their luxury items. Many would confidently recommend the company and plan to make future purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as pristine,... See more

Quality

Clients share positive opinions on quality, consistently describing items as top-quality, pristine, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting excellent and... See more

Staff

Customers had positive experiences with staff, consistently praising the team as amazing, helpful, and... See more

User experience

People report positive experiences with the user experience, with many describing it as perfect from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a beautiful Chanel tote shopper for my wife’s birthday along with some Hermes boots. Both items were as advertised and the luxe Cheshire team were really helpful answering my questions. Well pa... See more

Rated 5 out of 5 stars

I made my first purchase with Luxe Cheshire and I would definitely recommend and I will definitely be buying from them again. The bag was an excellent price and was sent out really quickly. It was r... See more

Rated 5 out of 5 stars

Excellent customer service couldn’t do enough to help when I went to collect my purchases. Items are top quality and as described very pleased with everything

Rated 5 out of 5 stars

I have never shopped with Luxe so although I loved the bag I was unsure if I should make the purchase. I was able to speak with them directly and request further detailed information about the bag. Th... See more


Company details

Written by the company

We are a trusted online consignment store, specialising in authentic, pre-loved designer bags, shoes, clothing, and accessories. Alongside our e-commerce platform, we welcome clients to our private showroom in the UK, and are delighted to now also serve our growing community in Dubai, where we offer a personalised concierge service. At Luxe, our mission is to provide an exceptional experience for both buyers and sellers. Every purchase through us supports a more ethical and sustainable fashion future where timeless luxury finds a second life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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4.9

All reviews

(381)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Great company to deal with - made my first purchase this week and it arrived in a couple of days. I was kept up to date by both Luxe Cheshire and the courier service as to when the bag would arrive. And it arrived on time as expected! The service was exemplary. The bag is in absolutely perfect as new condition. After it arrived Georgina reached out by email to check I was happy with my purchase. That was a lovely personal touch. The bag arrived with its dust bag, box and receipt. Couldn’t be happier with the service or the bag itself. Honestly BUY FROM THESE PEOPLE! They’re fab! x

8 July 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company if you are looking for something special. The staff are really helpful, happy to send pictures or videos of the items and answer any questions you may have. Delivery was prompt.
It’s just a nice company to buy your luxury items from.

25 June 2025
Rated 5 out of 5 stars

I first came across Luxe Cheshire on…

I first came across Luxe Cheshire on Instagram, but never really looked at their website until last week, and I’m glad I did.
I bought a really nice Alma PM for everyday use, few bits we’re missing but it didn’t affect the bag, the prices are reasonable, and customer service was great, I also got a pair of Gucci glasses, in excellent condition,
I would definitely recommend them to friend a family member, and anyone reading this, preloved is the way forward in designer goods.

17 June 2025
Rated 5 out of 5 stars

Absolutely gorgeous ladies it was a…

Absolutely gorgeous ladies it was a total pleasure purchasing a bag from this store. I was reassured with all my questions answered professionally . I choose to collect my bag from their beautiful store and was made to feel comfortable and special. My bag is beautiful and I’m very happy with my purchase looking forward to my next purchase. Thankyou ladies you are all Amazing 🥰

3 June 2025
Rated 5 out of 5 stars

A first class service

Such a professional, smooth & first class service from Luxe Cheshire.
From the first message I sent, they were super helpful & friendly in helping me sell my bag.
I am absolutely chuffed to bits with the money I received for the sale & will 100% be back to sell more & purchase my dream Chanel bag in the future. Thank you!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Luxe Cheshire gives a first class service

Luxe Cheshire gives a first class service for both buying and selling.The team are super helpful and quick at responding to communication.The items are perfectly described and are delivered super quick.I am thrilled to have found Luxe Cheshire and I am excited to use them again.I highly recommend Luxe Cheshire.Well done!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Luxe Cheshire

Highly recommend Luxe Cheshire. First class service, answered all my enquiries right away. My bag was delivered on time and looks brand new. Absolutely love it. Definitely buy from them again

28 March 2025
Rated 5 out of 5 stars

Fab experience buying a Chanel Bag!

Fab experience buying a Chanel bag with Luxe Cheshire. The girls were very helpful before making my purchase answering any questions I had and the delivery was super fast with my beautiful new bag. Thanks girls!!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Delighted!!

Smooth transaction - absolutely no problems and delighted with my purchase!
Thanks so much - will use again. X

25 February 2025
Rated 5 out of 5 stars

5 star

Just purchased a Chanel mini Kelly and I couldn’t be happier.I would definitely buy from Luxe Cheshire again and definitely recommend them.Delivery was very quick too

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Celjne jacket

Received my Celine jacket today which I only purchased on Monday evening. Service is amazing and the item is as described which I am very happy with. Cannot fault luxe Cheshire at all very happy customer

5 February 2025
Unprompted review

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