Luckinwish Reviews 

2,066
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, most reviewers were let down by their experience overall. Customers frequently reported significant issues with their orders, often not receiving items or experiencing long delays. Many found that products received did not match descriptions or images, with some items being faulty or of poor quality. People also consistently struggled with customer service, noting a lack of communication and no responses to emails regarding their concerns. Delivery services were often unreliable, and obtaining refunds proved difficult for many. However, some customers were satisfied with specific products, finding them effective and of good quality. Certain kitchen utensils were described as very sharp and useful, and other items like a phone/speaker stand or razors worked well and were surprisingly good.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting that items ordered... See more

Product

Clients share negative opinions on product quality, frequently reporting that items are not as described or... See more

Response time

Reviewers express significant dissatisfaction with the company's response time, particularly regarding email... See more

Delivery service

Customers had negative experiences with delivery service, with many reporting that their orders never arrived... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that refunds are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.6

All reviews

(2,066)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No product

No product, no communication, no satisfaction! Scam scam scam!!! So mad I fell for it as I can usually spot um a mile away! Don’t fall for it! Steer clear people!!!😡😡😡

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Placed an order coming up to 3 weeks ago, will not reply to emails asking for updates with order. Proper scam website do not use

28 November 2025
Unprompted review
Rated 1 out of 5 stars

They delivered to the wrong address

They delivered to the wrong address. I tried to make contact but haven't heard back for over a month. I'm contacting my credit card company to request a charge back as this company are basically fraudulent.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a childs toy on 22nd…

I ordered a childs toy on 22nd November, today is 15th December and despite sending 5 emails, nothing has arrived. No emails have been replied to and the order is showing as 'unfulfilled'. So they know nothing has been sent and cant be bothered to reply and tell me what's happening. I have requested a refund but they have ignored that too. Please dont use this company, you are wasting your money.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish company and goods

Vastly overcharged for items,poor quality, Iwill never use this company again.
Guess I can't call it a scam, but it must be close.
If you're reading this before using, don't

15 December 2025
Unprompted review
Rated 1 out of 5 stars

TbH poor communication

TbH poor communication. No email confirming however tge item was delivered. I did not realise it was going to do more than resember a printed bell on a shower curtain. Did not bare any resemblence to the picture. Very disappointed and would encourage people to read tge advert properly because the item is nothing likrle the advert picture.My own fault in the end. But its rubbish I will never use it.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Gone Out of Business. SCAM - Do Not Buy

Don’t buy from this company. They will take your money and not give you any goods. In dispute with credit card company.

Capital One Credit Card just came back and held up my review. Credited my account.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

I would give a zero if I could.

I would give a zero if I could.
Placed my order since the 26/11 and to date no product no email no communication about my item.
Emailed twice and no answer.
DO NOT USE THIS COMPANY
Lucky my credit card stepped in and refunded me!

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from luckinwish

I ordered anti fungal nail and I wanted 2 bottles so I paid for 2 bottles. I still have not received them. I have emailed them more than once and they say your order has been delivered. I keep telling them I have not received my order. So don’t order off them as they take your money and do not send the goods a very disappointing customer never again

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Seems like a scam!

One star only because zero stars was not an option. Goods ordered and paid for never delivered. Tracking information indicated they were delivered by the Weston Super Mare Delivery Office, yet we are in Stockport! Absolutely no response from the company, so seeking a refund via the credit card company!

12 November 2025
Unprompted review
Rated 1 out of 5 stars

I received a cat toy

I received a cat toy. It was advertised as flying around. It doesn’t. It just lays on the ground waving its arms. I can’t get my money back.
I want a refund. I emailed but was told undeliverable.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

No star

No star, total rip off , I wish I would have read feedback first, you will not get what you think you are ordering

11 December 2025
Unprompted review

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