Luckinwish Reviews 

2,069
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, most reviewers were let down by their experience overall. Customers frequently reported significant issues with their orders, often not receiving items or experiencing long delays. Many found that products received did not match descriptions or images, with some items being faulty or of poor quality. People also consistently struggled with customer service, noting a lack of communication and no responses to emails regarding their concerns. Delivery services were often unreliable, and obtaining refunds proved difficult for many. However, some customers were satisfied with specific products, finding them effective and of good quality. Certain kitchen utensils were described as very sharp and useful, and other items like a phone/speaker stand or razors worked well and were surprisingly good.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting that items ordered... See more

Product

Clients share negative opinions on product quality, frequently reporting that items are not as described or... See more

Response time

Reviewers express significant dissatisfaction with the company's response time, particularly regarding email... See more

Delivery service

Customers had negative experiences with delivery service, with many reporting that their orders never arrived... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that refunds are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.6

All reviews

(2,069)

272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT ORDER

Nothing but a scam. Goods ordered, next to no communication, request for a despatch or delivery date was met with a link to a 'customer service' dept with a completely different company name. Second request for info and I was directed to yet another differently named place. It was only now I decided to search for some reviews, and the overwhelming response was that the company never deliver. Thankfully I'd payed with PayPal so I raised a chargeback request which was completed within a couple of hours, so I suspect they've dealt with this bunch of sharks before.
This one star review is one star more than they deserve!

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered some car defrosters never arrived 5 weeks later still waiting
No reply to emails
Do not buy from this company of scammers
Gave one star as I couldn't give less but not even worth one star

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam company - don’t risk your money

Scam company. Takes money and never sends. Placed an order, never received any confirmation or order number, never received any dispatch notice. No response to email sent to address on website. Had to raise it with my bank and get a refund. Be wary. Website appears secure but definite scam.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars!!

Zero stars!!! I ordered a flying back ball, the site scammed me into buying 4, no response from customer services despite repeated emails. Worse still this needs a remote control to turn it off.. 4 balls and not 1 had a control! So this thing was just flying around the room until eventually I jammed it back into the box and waited for it do die! (Whoch only took a few minutes) feel so stupid for falling for this, AVOID!!!!

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Zero star is not an option for this…

Zero star is not an option for this company , I ordered glasses and I didn’t receive them till today and the company I ordered with(clearpay )is deducting my money for receiving nothing … LUCKINWISH.CO.UK is a scam please be WARNED ..I wish I read the reviews before buying…….THIEVES ,THIEVES, THIEVES

20 December 2025
Unprompted review
Rated 1 out of 5 stars

I've emailed this company a few times…

I've emailed this company a few times as I've not received my items that I've paid for yet they've not replied. I can't find a telephone number to talk to anyone either. Do not order from this company.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

scam company

scam company, take your money and send no goods, Also they set up a direct payment each month on your card payment.
Scum,Scam,

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague, no contact from seller, no item received, when tried to reclaim money via bank it states that a recurring payment has been set up from what should be a simple online purchase. Avoid Avoid Avoid!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately this company appears to…

Unfortunately this company appears to have the inability to respond to customer,
It feels a little bit of a con company,
Zore customer service ability , email 7 time over a few weeks, no response or acknowledgement, charging me for things I didn't order, ( advice avoid luckinwise)

15 December 2025
Unprompted review
Rated 1 out of 5 stars

I can’t believe you dirty cockroaches

I can’t believe you dirty cockroaches. This is terrible. Can’t get through to them and it looks like my parcel is not coming tbh.

Don’t be like me and try get a nice price by the real thing. Trust me not here please I’m angry

18 December 2025
Unprompted review
Rated 1 out of 5 stars

If i could give it zero i would

If i could give it zero i would. Ordered a game thats still saying ‘unfulfilled’ on my account. Messaged numerous times to enquire about whats happening and had ZERO response. Customer service is literally non existent

10 December 2025
Unprompted review
Rated 1 out of 5 stars

ORDER luckin-4747094 scam fraud

ORDER luckin-4747094
Total Scam, Criminal and fraudulent
Be warned

Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only.

Technology doesn’t exist to do what this seller promises, reported to TikTok, Social media platforms UK police, and Trading Standards. Etc.

Refund requested

Reported to bank, YouTube and trading standards
Associate email includes CS (@) allfound.co.uk
Another scam site.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Non existent goods

This company takes your order and emails that the goods have been sent and thats the last you hear from them. Over six weeks now and still nothing. Avoid at all costs unless you like your email inbox being flooded with rubbish offers.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, two weeks on, no order notifications, no tracking number, no reply. Same experience as ebveryone else

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Should be 0 STARS

Should be 0 STARS FOR RETURNING emails ordered on the 6 December on good and no communication sent 3 emails & not one reply from them & only a email address to get in touch with them. DO NOT ORDER FROM THEM might change my mind but what I have read on here I don’t think so

6 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a face pallete on the 5th…

I ordered a face pallete on the 5th december 2025, there has been no tracking details, i also have sent 2 emails with no response its starting to make me think this is a scam company which is heavily advertised on facebook.

5 December 2025
Unprompted review

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