Luckinwish Reviews 

2,066
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently not receiving items or experiencing extremely long delivery times, often without any tracking information or confirmation. Reviewers also expressed dissatisfaction with the products themselves, noting that items often did not match the advertised pictures or descriptions, and some even arrived faulty or incomplete. A major point of frustration was the lack of communication, as numerous attempts to contact the company via email went unanswered, making it difficult to resolve issues or obtain refunds. Conversely, a small portion of people felt satisfied with their purchases, finding the items to be of good quality and receiving them in a timely manner.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting that items ordered... See more

Product

Clients share negative opinions on product quality, frequently reporting that items are not as described or... See more

Response time

Reviewers express significant dissatisfaction with the company's response time, particularly regarding email... See more

Delivery service

Customers had negative experiences with delivery service, with many reporting that their orders never arrived... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that refunds are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(2,066)

270 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What i received and what i ordered couldn’t have been more different

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai assistant is in Chinglish so unless your willing to speak through nose with bad accent not worth a jot, they are basically headphones and not even good ones at that avoid Chinese scammers. This place makes wish look high end. oh and customer support is non existent

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Will not refund me

Will not refund me, will not respond to my email , absolutely avoid this company. They’ve scammed me out of £61

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Luckinwish: Scam Company

Ordered a couple of presents in November and still not received. Did get some tracking detail but overall communication has been poor and not responding to my emails asking for a full refund. Annoyed I didn’t check trustpilot before purchasing first.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

SHORT DELIVERY USELESS

Only delivered one of each colour useless on their own. These are belt replacements they are two part and only delivered one of each colour pursuing through PayPal as no reponse

7 January 2026
Unprompted review
Rated 4 out of 5 stars

Other than a REALLY LONG wait to get my…

Other than a REALLY LONG wait to get my goods, I’m happy with the product. Cheaply made but I would say that’s reflected in the price. I wasn’t expecting them to be all singing and dancing as they were stocking presents and a bit of a laugh.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM. Stay away.
Ordered off this website from a link from Facebook. The item never turned up and no communication.
Won’t be seeing that money or item again!

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid ..... absolutely the worst

This is the worst company I have dealt with ever.
I received my order which is second hand at best. Scratched like skates on ice. I have tried several times via email to customer support and received no response. Absolutely no customer suppprt.
Avoid at all costs unless you want shoddy goods, be out of pocket and repeatedly ignored.
Dreadful company

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Received hover balls but neither worked! Now no response so am out £25!!! Do not shop with this shop. Complete rip off!

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scsm,

Scam Scam Scsm,
Purchased a foundation set from Facebook but no email with tracking details. , Emsiled them several times but no response. Will be contacting my bank to dispute the transaction and get a refund. Stay clear of this SCAM COMPANY!

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Scam

Absolute Scam - do not use this website/company. Order a Christmas present - a toy for my child - which never arrived. I have been unable to make contact with the company and have had zero communication except an initial order confirmation email. I can not get a refund - DO NOT BE TEMPTED. I read the previous trust pilot reviews and thought nothing of it. I regret that decision.

2 January 2026
Unprompted review

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