Clothes are not a good fit for westerner body types, more bulky and muscled and seem to fit Asian ones more thin instead. Quality is poor, compared to what is advertised, and still expensive.... See more
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The ordering process was simple and the prices seemed reasonable. My sweater looked nice and fit well. The only downside was that tracking updates were limited, so I wasn't sure when the package would... See more
Company replied
The item I received was decent, but not exactly what I expected based on the website photos. The quality was okay and it is still wearable, though the fabric felt lighter than anticipated. Shipping wa... See more
Company replied
Avoid Avoid Avoid Is there any rating less than - 0000 the website should be shut down. Terrible terrible terrible I had to write this review they are really bad clothes not fit to wear please s... See more
Breach of guidelines
The sweater keeps me warm and the…
The sweater keeps me warm and the fabric feels soft. The color looks close to the pictures, and the stitching seems neat. It's a comfortable piece I can reach for often without overthinking it.
26 May 2026
Unprompted review
Reply from Lozendafashion
Hello Chase,
Thank you for your wonderful review! We are so glad to hear that your new sweater is warm, soft, and comfortable enough to be a go-to piece in your wardrobe. It is great to know that you are pleased with the color and the quality of the stitching as well. Thank you for sharing your experience!
Kind regards,
Lozenda Fashion
I needed a replacement size
I needed a replacement size, and the support team helped arrange it. The process took some time, but the issue was resolved. Happy with the final result.
3 June 2026
Unprompted review
Reply from Lozendafashion
Hello James,
Thank you for your review. We are happy to hear that our support team successfully arranged your size replacement and that you are satisfied with the final result. We appreciate your patience with the processing time. Thank you for your support, and we look forward to serving you again.
Kind regards,
Lozenda Fashion
The item looked good
The item looked good, but there was a slight difference in color compared to the website images. Customer service replied quickly when I reached out. Average experience overall.
2 June 2026
Unprompted review
Reply from Lozendafashion
Hello Emma,
Thank you for your feedback. We are glad our customer service team responded quickly, and we appreciate your note regarding the slight color variation from the website photos. Your input helps us improve.
Kind regards,
Lozenda Fashion
Absolute RIP OFF
Absolute RIP OFF. Fake company. Selling under a false website. Item arrived and is not write colour, fabric or style and stinks of chemicals. Refund refused Iver and over again, till I can have 10%, 20% back, pay to return to China (bought from Netherlands)
Do NOT use Lozenda.
18 June 2026
Unprompted review
Reply from Lozendafashion
Hello Victoria,
Thank you for your feedback. We are sorry to hear about your experience. Please contact us at our email address so we can look into this for you immediately.
Kind regards,
Lozenda Fashion
The design was attractive
The design was attractive, but the material wasn't quite as premium as I imagined from the photos. Still wearable and stylish, just not exceptional for the price.
31 May 2026
Unprompted review
Reply from Lozendafashion
Hello George,
Thank you for your feedback. We are glad to hear that you found the design attractive and stylish. We appreciate your honest comments regarding the material and pricing, as your insights help us continuously review and improve our product offerings.
Kind regards,
Lozenda Fashion
The shoes looked great and were…
The shoes looked great and were comfortable after a few wears. Shipping took around two weeks, but everything arrived in good condition. Happy with the purchase.
1 June 2026
Unprompted review
Reply from Lozendafashion
Hello Ralitsa,
Thank you for your review. We are pleased to hear that you find the shoes great and comfortable, and that everything arrived in good condition. We appreciate your patience regarding the shipping time and truly value your positive feedback. Thank you for your support, and we look forward to serving you again in the future.
Kind regards,
Lozenda Fashion
The product was decent
The product was decent, but the sizing ran slightly smaller than expected. Customer service responded and offered assistance, which I appreciated. Not perfect, but not a bad experience overall.
1 June 2026
Unprompted review
Reply from Lozendafashion
Hello Cristina,
Thank you for your feedback. We are glad you appreciated our customer service. Your comments will help us improve our sizing guides.
Kind regards,
Lozenda Fashion
Overall a positive experience
Overall a positive experience. Delivery took a little longer than expected, but the item itself looked stylish and fit reasonably well. I would order again, though I hope shipping updates become more detailed.
31 May 2026
Unprompted review
Reply from Lozendafashion
Hello Mila,
Thank you for your review. We are glad to hear that you had a positive experience and that the item was stylish and fit well. We appreciate your feedback regarding the delivery time and tracking updates, and we are working to improve these services. We look forward to your next order.
Kind regards,
Lozenda Fashion
Veryy happyy with the quality and…
Veryy happyy with the quality and customer service. Ordered again right away because of the good experience
15 June 2026
Unprompted review
Reply from Lozendafashion
Hello Milan,
Thank you for your wonderful review. We are so happy to hear that you are very pleased with our product quality and customer service. It is the best compliment to know that you have already placed another order with us! Thank you for your trust and support.
Kind regards,
Lozenda Fashion
The colors in the product photos are…
The colors in the product photos are move vibrant then in real life. The dree appears somewhat paler in comparison
31 May 2026
Unprompted review
Reply from Lozendafashion
Hello Georgia,
Thank you for your feedback. Lighting and screen settings can occasionally affect color perception, but we will share your comments with our team to help improve our images. If you would like assistance, please let us know!
Kind regards,
Lozenda Fashion
Nice designs
Nice designs. Shipping was fast, and the items matched what I saw.
6 May 2026
Unprompted review
Reply from Lozendafashion
Hello Landon,
Thank you for your lovely review! We are delighted to hear that you liked our designs, that your shipping was fast, and that the items perfectly matched your expectations. We truly appreciate your support and look forward to serving you again.
Kind regards,
Lozenda Fashion
The checkout was loocked with an SSL…
The checkout was loocked with an SSL lock. However, I'd rather pay through paypal than my credint card.
5 June 2026
Unprompted review
Reply from Lozendafashion
Hello Gale,
Thank you for sharing your feedback. We are glad to hear you noticed our secure SSL checkout. We completely understand your preference for using PayPal, and we are always looking for ways to improve our shopping experience. Your feedback regarding payment options has been shared with our team for future consideration.
Kind regards,
Lozenda Fashion
Very disappointing experience with…
Very disappointing experience with Lozenda Fashion.
I ordered a dress that appeared on the website as a shiny metallic gold dress. The item I received looked completely different from the product photos and was of significantly lower quality than expected. (it was yellow like Pee)
The dress was also too small, so I contacted customer support. Instead of offering a refund, I was offered store credit plus an additional €10 in store credit on top and told that I could keep the item.
I explained in writing! that I was not interested in store credit and that the product I received did not match the item advertised on the website. I requested a refund to my original payment method.
Unfortunately, the communication has been slow and unhelpful.
My concerns regarding the differences between the advertised product and the item received have not been properly addressed.
Even my name was written incorrectly in the customer service correspondence despite being clearly visible in my emails.
At the time of writing this review, I am still waiting for a proper resolution.
Based on my experience, I cannot recommend this company.
30 May 2026
Unprompted review
Reply from Lozendafashion
Hi Ramazan,
We have just sent you an e-mail and would be pleased if you could contact us as soon as you have a moment. We are very interested in clarifying the matter for you.
Best regards,
Lozenda Fashion
Its comfortable right from the first…
Its comfortable right from the first wear. The fit feels natural and easy.
7 June 2026
Unprompted review
Reply from Lozendafashion
Hello Isla,
Thank you for the wonderful review! We are thrilled to hear that the item was comfortable right from the first wear and that you are enjoying the natural, easy fit. We truly appreciate your support and look forward to welcoming you back soon.
Kind regards,
Lozenda Fashion
The fabric of the dress is thinner than…
The fabric of the dress is thinner than I expected. You can see through it when it's backlit, which is a bit disappointing.
24 May 2026
Unprompted review
Reply from Lozendafashion
Hello Grayson,
Thank you for your feedback. We have shared your comments with our product team to help us improve. Please feel free to reach out to our support team directly.
Kind regards,
Lozenda Fashion
its okay but still noticeable in a good…
its okay but still noticeable in a good way. Not too lound, not too plain just balanced.
23 May 2026
Unprompted review
Reply from Lozendafashion
Hello Jack,
Thank you for your review! We are glad to hear that you found the perfect balance with your item and that it stands out in a good, subtle way. Striking that right balance between unique and practical is exactly what we aim for, and we appreciate you sharing your experience with us.
Kind regards,
Lozenda Fashion
The dress fabric felt thinner than…
The dress fabric felt thinner than expected. Held it up light and could see through.
18 May 2026
Unprompted review
Reply from Lozendafashion
Hello Magnolia,
Thank you for your feedback. Your comments have been shared with our product team for future quality improvements. Please feel free to contact our customer support team directly.
Kind regards,
Lozenda Fashion
The fabric felt nice
The fabric felt nice, delivery was quick, and packaging did its job.
6 May 2026
Unprompted review
Reply from Lozendafashion
Hello Theo,
Thank you for your lovely review! We are delighted to hear that you enjoyed the fabric, and that our quick delivery and packaging met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon!
Kind regards,
Lozenda Fashion
I really liked the designs from Lozenda…
I really liked the designs from Lozenda Fashion. The material feels comfortable and the styles are unique. A more detailed size guide would make the shopping experience perfect.
23 May 2026
Unprompted review
Reply from Lozendafashion
Hello Felix,
Thank you for your feedback and your kind words about our unique designs. We appreciate your suggestion regarding a more detailed size guide and have shared this with our team to improve the shopping experience. We look forward to welcoming you back to Lozenda Fashion!
Kind regards,
Lozenda Fashion
Reply from Lozendafashion
Hello Trevor,
Thank you for your review. We are happy to hear that the item fits well, matches the photos, and that you would consider shopping with us again. We look forward to welcoming you back in the future.
Kind regards,
Lozenda Fashion
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