It was about 16 years ago that I first…
It was about 16 years ago that I first went to one of Ian Lowes seminars which was excellent and have kept in Lowes 'loop' ever since. So it was Lowes I turned to for investment advice yesterday, phoning at c3.15pm; person I was directed too was not available apparently; I missed their call back at 4.20pm no message left; I re-called at 4.28pm charming man answered phone who could not help me, but the person who had called 8 mins earlier had left the office!! No return call next day (!) so tried phoning again at 2.46pm; person I needed was not available again. Spoke to colleague; not interested in investments less than £50,000 (I had actually just over this amount to invest) I expressed my disquiet over lack of contact and was told this was due to Lowes being taken over; I had read about a 'merger' in the Lowes magazine.
So Lowes I have decided not to be your client after all, if I had this much trouble getting started I wonder what Lowes customer standard of service will be like; plus so disappointed about the £50,000 floor limit, when I was first in contact with Lowes about 16 years ago you were helping the smaller investor; shame on you for Not continuing with this ethos.








