Black Sheep Interiors Reviews 

180
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, finding them beautiful and well worth the money. Many people highlight the fantastic and efficient service, noting the helpful and friendly staff. Reviewers also commend the quick delivery and secure, well-packaged items, often with good communication and updates. However, some customers also noted issues with the ordering and delivery process. A few people experienced significant delays or found their orders were not delivered as expected. Additionally, some reviewers reported items arrived damaged, and others faced unexpected charges due to insufficient postage.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the unique, quirky, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and efficient... See more

Service

Users describe positive interactions with service, consistently highlighting it as fantastic and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers describing items as excellent, stunning, and... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers reporting positive experiences from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Ca... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. Updated when order was in. Delivered on time, lifting item to where it was needed. Unwrapping item and taking rubbish away with them. Absolutely fantastic... See more

Rated 5 out of 5 stars

The quality of the pieces I ordered were outstanding. Delivery was quick and painless. When they all arrived one of the smaller pieces had been damaged in transit. I got in touch and provided picture... See more

Rated 5 out of 5 stars

Amazing products so unique and at good prices highly recommend anyone looking for something classy but different to visit their website . Service is also great.


Company details

  1. Furniture Store
  2. Furniture Accessories

Written by the company

Whether you’re on the hunt for a standout centerpiece or simply browsing for inspiration, a visit to Black Sheep Interiors promises to be a adventure you won’t forget.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(180)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Great company BUT

Great company, Great product however...
The slight sheen silver gray Leopard statue is not a true reflection of the product. Ours arrived and is a darge beige matt colour which really wasnt what we were looking for. They responded to say they were all like that and the manufacturer said its the way they are... If it wasnt such a wonderful little statue it would be going back

14 October 2025
Rated 5 out of 5 stars

Lovely product, seems like a nice company

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Can’t really fault the service to be honest. Thanks!!

26 August 2025
Rated 1 out of 5 stars

Frankly I'm quite appalled and angry

Frankly I'm quite appalled and angry. I bought this as a gift, and felt it a little expensive with postage also, but ordered nevertheless.
Then I get a Royal Mail notice to say the sender didn't pay enough postage, and I had to pay an additional £3.20 to receive my parcel.
Not acceptable 😒
Your response was incredibly unhelpful too. I did not know who the parcel was from. Royal Mail leave a card saying insufficient postage. I paid online, and it is not until the parcel arrives and is opened that you become aware who the sender is!

6 August 2025
Black Sheep Interiors logo

Reply from Black Sheep Interiors

Hi Susan,
Sorry to hear about this issue. Yes your correct this shouldn't have happened. If you would have contacted us, we would have spoken to royal mail and sorted this issue out for you.

Thanks
Black Sheep Interiors

Rated 1 out of 5 stars

More grief than it's worth

I wanted to order a set of mugs which were out of stock so signed up to be notified when they were back in stock. I got the email notification and placed an order immediately only to wait 3 weeks without any updates. I emailed asking for an update and was told they were waiting for them to arrive back in stock so they could dispatch them. Not off to a great start but they were quick to reply to my email and I wasn't too worried. Then when they arrived they were very poorly packaged and inevitably one of the mugs had broken. It's now taken another almost 3 months (!!) to receive the replacement and they didn't pay sufficient postage for the parcel so I ended up having to pay for the postage myself. Not happy and definitely will not be recommending this company to anyone.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Icecream

Even though it took a while which they did let me know, the wait was worth it, beautiful item I want another but no sign of it on there website 😁

19 March 2024

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