Black Sheep Interiors Reviews 

181
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, finding them beautiful and well worth the money. Many people highlight the fantastic and efficient service, noting the helpful and friendly staff. Reviewers also commend the quick delivery and secure, well-packaged items, often with good communication and updates. However, some customers also noted issues with the ordering and delivery process. A few people experienced significant delays or found their orders were not delivered as expected. Additionally, some reviewers reported items arrived damaged, and others faced unexpected charges due to insufficient postage.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the unique, quirky, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and efficient... See more

Service

Users describe positive interactions with service, consistently highlighting it as fantastic and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers describing items as excellent, stunning, and... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers reporting positive experiences from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Ca... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. Updated when order was in. Delivered on time, lifting item to where it was needed. Unwrapping item and taking rubbish away with them. Absolutely fantastic... See more

Rated 5 out of 5 stars

The quality of the pieces I ordered were outstanding. Delivery was quick and painless. When they all arrived one of the smaller pieces had been damaged in transit. I got in touch and provided picture... See more

Rated 5 out of 5 stars

Amazing products so unique and at good prices highly recommend anyone looking for something classy but different to visit their website . Service is also great.


Company details

  1. Furniture Store
  2. Furniture Accessories

Written by the company

Whether you’re on the hunt for a standout centerpiece or simply browsing for inspiration, a visit to Black Sheep Interiors promises to be a adventure you won’t forget.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

181 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(181)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Will not use again.

Items ordered not available and remaining items still not delivered after 3 weeks.

29 January 2026
Black Sheep Interiors logo

Reply from Black Sheep Interiors

HI, Sorry to see the delay in you getting your items.

We sent you a email on Wednesday, your parcel is currently in transit.

Sorry for any inconvenience caused.

Rated 1 out of 5 stars

Beware. Completely unhelpful despite the fact non delivery was their error.

Ordered items which were supposed to be delivered within 2/3 working days . When not received I investigated via Post Office and was told item had been withheld as insufficient postage had been paid. Really needed these for early next week so asked for refund which was declined as items are out for delivery which may or may not take place when the post office deliver me one of their lovely red slips. Meanwhile Black Sheep have my cash until I do all the work to sort out their mistake. Won't be making the mistake of ordering from them again. Completely unhelpful and not willing to sort out their own mistakes

23 January 2026
Unprompted review
Black Sheep Interiors logo

Reply from Black Sheep Interiors

hi, thank you for your feed back, we first got noticed about your issue this morning, with you stating you've been on the phone to royal mail for 40 mins explaining about the postage fee, we answered by saying we will pay for the extra fee's when you receive your card from royal mail. You then stated multiple times we should refund you, but the item is out for delivery.
We said we will refund you when the item gets refused if you didn't want the item anymore.

You also threaten us about a bad trustpilot review and said our customer service isn't good, all we said was we would pay for the extra postage fee and give you a refund but only if the item has been refused if you no longer needed the item.

You then suggested us to pay for your uber ride to the post office too.

Our website doesn't state anywhere its 2-3 delivery, it says 7-10 days.

Rated 5 out of 5 stars

Love my highland cow

Had been looking at this item for a long time. Ordered it when I was drunk, when it arrived I wasn’t sorry if looks amazing to be fair. Fabulous addition to my garage bar.

12 January 2026
Rated 5 out of 5 stars

When ordered there was communication to…

When ordered there was communication to say that it would not arrive before Christmas. I was okay with that as it was not a present. Goods arrived today and had full update of when it was going to be delivered so very happy. Love the product as well. Great company to deal with.

7 January 2026
Rated 1 out of 5 stars

Over priced cheap quality cups the…

Over priced cheap quality cups the wording on the cups are faded not sharp. The two pink cups again the paint fades at the top of the cup. One cup has a chip I emailed them they asked for a photo then I never got a reply. so in a nutshell overpriced crap you’d pay £1:99 in a shop up Blackpool. I paid £65 for 4 cups that look old and poor quality. They were meant to be Xmas gifts but I wouldn’t have the audacity to give them anyone.

28 November 2025
Black Sheep Interiors logo

Reply from Black Sheep Interiors

Hi there, we’re really sorry to hear about this. We’re a small business, and all of our mugs are made here in the UK, supporting local artists, so we take quality very seriously and check each mug carefully before sending it out. Regarding the chip, we did email you to ask whether you’d prefer a refund or a replacement, but we didn’t hear back. Please let us know how you’d like to proceed, and we’ll be more than happy to help.

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