Love Brewing Reviews 

1,637
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Ordered 4 jugs which they described as "made from good quality plastic. Robust design" which were nothing like the image and were of VERY poor quality. I had to ask twice to get a refund and was told... See more

Company replied

Rated 5 out of 5 stars

Home brewed beer enthusiast ... Decided to move on to swing top 500ml clear glass bottles ... Love Brewing did not disappoint, speedy delivery of 48 bottles packed safely and then packed again... See more

Company replied

Rated 1 out of 5 stars

Bought their granular carbon filtering system. Carbon flushed out due to holes too large. Pipe impossible to fit over end. Tap leaked. Promised a mesh disc would be put in post still waiting two wee... See more

Company replied

Rated 5 out of 5 stars

Their prices are competitive and similar to those charged on ebay or on Amazon. They also pick, pack and despatch orders exceptionally quickly. We placed an order Friday morning. Supposed to be d... See more

Company replied

Company details

  1. Brewing Supply Store
  2. Hobby Store

Written by the company

Fuel your passion and discover the joy of home brewing with Love Brewing. Whether you’re making beer, wine, cider or spirits, we provide everything you need to get great results - from top-rated home brewing kits to quality ingredients & equipment.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(1,637)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Indtructions

Having watched the DVD and read the instructions several times, where does it mention about adding the tannings ? And all so when I pulled the ring to allow the grape juice out it burst and so I had to cut a corner. Not ideal first time customer. When should the fermentation start to bubble ?

5 December 2014
Unprompted review
Rated 2 out of 5 stars

Difficult communication

Long delivering time, my account never shown "shipped" status,never received the shipping confirmation mail/tracking info. I asked for support and received only one reply out of several mails (when replying to the first received mail there was no answer).Probably there is a problem with your automated systems or with my account,but from customer point of view this is a bad experience.

5 December 2014
Unprompted review
Rated 1 out of 5 stars

Disappointing

Yesterday evening i recieved my order and the product is fantastic will make a brilliant xmas present for my uncle. Whilst looking through the parcel i found what i thought was my invoice with my bank details and personal information. I didnt find my invoice i found someone elses invoice with their personal details and some bank details at which point i realised someone else must have my invoice with all my details on which i found quite shocking. Still havent had time to call up the office yet but i will either before or just after the weekend to complain. 5/5 for the product 0/5 for trust with personal details.

4 December 2014
Unprompted review
Rated 5 out of 5 stars

brilliant

Great service, very prompt delivery and good packaging. You kept us in the loop about the delivery date and that DPD delivery company is brilliant, they sent a text and an email giving us a 1 hr slot when they would deliver.
Both cider kits are Christmas presents so they haven't been tried yet.
Overall I was very impressed with your service and I will definitely order again from you. Thanks!

4 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Received excellent service on my brewing starter kit, it's currently fermenting ready for Xmas and was very easy to put together thanks to the concise instructions that come with the kit, highly recommended!

2 December 2014
Unprompted review
Rated 5 out of 5 stars

Amazing

nit tried the product as it is a gift for son in law but the website is great, really easy to navigate and the delivery amazing! Couldn't believe how fast the item came.

28 November 2014
Unprompted review
Rated 5 out of 5 stars

fantastic service....

I spotted love brewing whilst searching for a slightly different beer kit to try and ordered the mersey dockers ipa which was delivered in a speedy manner but due to the arrival of a new baby daughter I will have to wait a while to get brewing the watch this space for an update once brewing has commenced.

27 November 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

Customer service of Lovebrewing is fantastic. Had a problem with buying gift certificates through the website, dropped them an email an it was fixed within 12 hours of their response email. Was kept informed as to progress.

Highly recommended company and think i will be doing a lot of business with them over the coming years

27 November 2014
Unprompted review
Rated 5 out of 5 stars

Quick delivery, Easy Ordering

Ordered the product easily. Delivery was quick and no problems. Kit was easy to make and had everything needed. Looking forward to tasting now

27 November 2014
Unprompted review
Rated 5 out of 5 stars

Exactly What You Expect

You Order your goods
The courier delivers to your instruction ( mine was leave in Porch)
The worst of the deal is being asked to rate a perfectly normal and simple commercial transaction through trust pilot.

26 November 2014
Unprompted review

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