i find the brand & quality of clothing very good, even though my last order was delivered to the wrong address, Lorenzo are willing to give me a full refund to resolve this matter. i like the clothes... See more
Company replied
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Review summary
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Originally I mistaking put the wrong postcode details leading to my item being sent back to Lorenzo. The people of Lorenzo email me at 10.31 am on 30th of Dec to ask for my correct address and no lie... See more
Company replied
I’ve been buying from Lorenzo for years now. Im constantly on the website every week searching for something new to buy or to save in my basket for later. Premium products as always, fittings are perf... See more
Company replied
Really good quality trainers for the price really happy, delivery came very quick all smooth. Should get a patent on those shoe laces, can keep them chunky or can tighten to make them thinner and bett... See more
Company replied
Company details
- Men's Clothing Store
- Clothing Store
- Jeans Shop
- Men's Tailor
- Outdoor Clothing and Equipment Shop
- Outerwear Store
Written by the company
Lorenzo is a luxury clothing brand based in the UK.
Contact info
United Kingdom
- lorenzoveratti.com
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality good fit liked them a lot
9 February 2026
Reply from Lorenzo
We're happy to hear that you liked the items and that they fit well. Thank you for your positive feedback; we appreciate it a lot!
Reply from Lorenzo
We're happy to hear that you received your order quickly! Thank you for your positive feedback regarding our swift delivery service.
Excellent customer support service
Excellent customer support service, was able to exchange sizes within >10 minutes of asking via email.
20 February 2026
Unprompted review
Reply from Lorenzo
We're happy to hear that our customer support was able to quickly assist with your exchange. Thank you for sharing your positive experience with us!
First time 👍
First time ordering for my son and what a great experience. The coat purchased was great value and fits perfectly. Delivery was on time and packaged great too. Would definitely recommend to friends and family.
11 February 2026
Reply from Lorenzo
We're happy to hear that your first order for your son was a great experience! We're glad the coat fits perfectly and that you found it to be of great value. Thank you for recommending us to your friends and family!
I’ve been buying from Lorenzo for years…
I’ve been buying from Lorenzo for years now. Im constantly on the website every week searching for something new to buy or to save in my basket for later. Premium products as always, fittings are perfect, good service and fast delivery. Amazing!
13 February 2026
Reply from Lorenzo
We appreciate your long-term support! We're happy to hear that you enjoy browsing our website each week and that you're consistently satisfied with our premium products, perfect fittings, great service, and fast delivery. Thanks for the amazing feedback!
Reply from Lorenzo
Hi Adrian,
Thank you for your 5-star review. We're delighted that you appreciate the great service, excellent quality, and fast delivery of your order. Cheers!
Jacket was in mint condition and quick…
Jacket was in mint condition and quick delivery
10 February 2026
Reply from Lorenzo
We're happy to hear that you received the jacket quickly and in excellent condition. Thank you for your positive feedback; we appreciate it.
Everything according to plan
30 July 2025
Reply from Lorenzo
Hi Mariusz,
Thank you for sharing your experience! We’re so glad to hear you had a wonderful time shopping with us. Enjoy rocking your LW Star Jean – Indigo Blue!
Your Service is very good
Your Service is very good, the delivery was very fast. And also the quality is very very Nice.
9 February 2026
Reply from Lorenzo
Hi Stephanie,
Thank you so much! We’re thrilled to hear you’re happy with the fast delivery and quality of our products. It means a lot to us!
Realy fast and good products
9 February 2026
Reply from Lorenzo
Hi Filipe,
Thank you so much! We’re thrilled to hear you’re happy with the quick delivery and the Stacked Jean - Vintage Blue. Your support truly means a lot to us! Cheers!
The second jacket I bought here
This is the second jacket I've bought here, good price, fits well and looks good .Of course I recommend it
9 February 2026
Reply from Lorenzo
Hi Piotr,
Thank you so much for your support! We’re really glad to hear you’re enjoying your purchase. We noticed your 4-star rating and would love to understand if there’s anything we could have done to make it a 5. Your thoughts mean a lot to us and help us keep improving. Cheers!
Amazing company
Thus is just my second time ordering & both times the delivery has been very fast, packaging is good & all clothing items are great. Would recommend buying from here
9 February 2026
Reply from Lorenzo
Hi Janet,
Thank you so much for your kind words! We’re so happy to hear that both your orders arrived quickly and that you loved the packaging and products. Your recommendation means the world to us, and we can’t wait to welcome you back again soon!
One item is a bit snug but,
One item is a bit snug but, both items fit and are made well 👍
9 February 2026
Reply from Lorenzo
Hi Michael,
Thank you for taking a time off to leave a review. We're delighted that you like the fit. If you have an issue with one of the item, please send us an email at support@lorenzoveratti.com. The team will be more than happy to assist you with your concern. Cheers!
Reply from Lorenzo
Hi Michele,
Thank you so much for your thoughtful review! We’re thrilled to hear that you love our Stacked Jean – Vintage Blue and that your order arrived quickly. Your feedback truly means a lot to us! Cheers!
Reply from Lorenzo
Hi Rodney,
Thank you so much for the love! We hope you enjoy your new Lorenzo gear and have so much fun wearing it.
My son loves the tracksuits true size…
My son loves the tracksuits true size lovely quality clothes
2 February 2026
Reply from Lorenzo
We're happy to hear that your son loves the tracksuits! We appreciate you mentioning the true sizing and lovely quality of our clothes. Thanks for the feedback.
Exceptionally very good
2 February 2026
Reply from Lorenzo
Thank you for the positive feedback, it is greatly appreciated!
Always the best on quality can’t never…
Always the best on quality can’t never complain everything I’ve ever bought I still have an they are all in great condition even after having them for years just wanna thank you guys at Lorenzo for the consistent quality cheers
30 January 2026
Reply from Lorenzo
We're happy to hear that you're consistently satisfied with the quality of our products and their longevity. Thank you for your continued support and positive feedback; it means a lot to us.
Great customer service and fast…
Great customer service and fast delivery. And good quality garments
4 February 2026
Reply from Lorenzo
Hi Jason,
Thank you so much for your kind words! We’re truly happy to hear that you had a great experience with our customer service, fast delivery, and the quality of our products. Your continued support means a lot to us, and we are looking forward to hearing from you again. Cheers!
Great product and quick delivery- very…
Great product and quick delivery- very happy/ would use again
4 February 2026
Reply from Lorenzo
We're happy to hear that you had a great experience with our product and fast delivery. Thank you for your positive feedback; we appreciate it!
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