The despatch was fast. The product was taller than advertised and so didn’t fit in the space without us modifying it. There was some minor damage to the item on receipt, and we had to hammer one part... See more

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Company details
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Founded in 2013 Lords and Labradors initially launched in the UK. We now have loyal customers in 17 countries including Denmark, Italy, Germany, Japan, USA and Australia. Having worked closely with ethical dog breeders it became obvious that there was a demand for high quality puppy products and kits, and importantly somewhere to get support and advise at the same time. Our core products are designed, developed and made in our specialist workshop in the UK to exacting quality standards. This includes our beautiful crate covers, bumper sets and iconic Chesterfields. Our toys, grooming products and coats are hand-picked from the very best suppliers worldwide.
Contact info
Goods In Entrance, Bay 3 & 4, Fulney Farm, Kellet Gate, PE12 6EH, Spalding, United Kingdom
- 01790720900
- sales@lordsandlabradors.co.uk
- lordsandlabradors.co.uk
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Replied to 59% of negative reviews
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Good quality goods
Good quality goods. Loads of iteamsvto choose from. Quick delivery and well packaged.
We needed something to move from the…
We needed something to move from the puppy bed and something that fitted the crate we have and not too expensive as he is still a puppy !
The essential plush bed is perfect and he loves it.
Gone bust??? AVOID!
Nothing is ever in stock.
Ordered on 17th March- 2 items.
Then received an email saying it was delayed- until a date in the past.
Then it transpired that they hadn’t updated the stock expected date on the website.
Asked to cancel. Part of my order was cancelled, but not the other part which I still haven’t received. I’m £27 out of pocket. Unable to get any response. Rather ominously, their phone number no longer works, and nor does their live chat. DO NOT RISK LOSING YOUR MONEY! Very very poor indeed. Avoid.
I purchased the travel mat and I’m…
I purchased the travel mat and I’m really impressed with the quality for the price, plus it looks great! Fast delivery and great communication. Thank you 🙏🏼
Excellent Dog crate.
Excellent Dog crate.
My Springer loves it, using for travel in vehicle.
Very sturdy, metal base is much better than plastic and aesthetically, the colour is lovely, silvery grey.
Really good price for the quality and arrived within 3 days.
Highly recommend.⭐️⭐️⭐️⭐️⭐️
Very comfy dog bed
Very comfy dog bed, exactly what I imagined. Arrived promptly with updates about delivery.
Superb quality
Dog Crate Cover in Duck Egg Spot Cotton - Superb quality, excellent fit and looks fabulous!!! Easy to order and excellent communications. Delivery was also very quick. Would highly recommend.
Quality dog bed and puppy gear
I bought a large plush dog bed and previously a wooden puppy pen to match a Lords & Labradors puppy gate we were given as a gift. All are super quality. Delivery was quick.
Ridiculous wait for personalised items
As long as you dont wish to have your order personalised, delivery is prompt (ordered 6th May and delivered on 9th May).
Unlike my 2 personalised blankets ordered on 15th April and 8th May? Still waiting!
Beautiful bed
Beautiful bed! This is my 8 years old whippet’s 1st bed- she preferred sofas and our bed🫣 She absolutely loves it, sleeps in it all day long and at night, which is new to us, but also proves that the bed is an excellent quality and of great comfort to my dog☺️ Thank you
Awful customer service
They sent the wrong item, and it arrived damaged. Several days later, I am still being ignored by its non-existent customer service.
Wonderful bed
Wonderful bed. My dog adores her new bed. Never seen her so comfortable.
Amazing quality, beautiful presentation.
Best dog bed our dog has ever had.
Absolutely beautiful cat tree
Absolutely beautiful cat tree. Really worth the price I paid, especially with the bank holiday discount. Thanks
My pooches love love love the beds… as…
My pooches love love love the beds… as do I, they're beautiful and stylish!
Given the price of the beds, delivery took too long.
Quick delivery and excellent quality of…
Quick delivery and excellent quality of products. Our puppy is v happy with everything
The puppy and cat toys are great
The puppy and cat toys are great, the puppy loves them. And the courier who delivered the pets toys is very polite and good.
The crate , cushion and crate cover
The crate , cushion and crate cover are good quality and a lovely colour , my dog loves them. The order was delivered with no issues.
Highly recommend
Plenty of pet products to choose from. I ordered new puppy toyS! Our little puppa loves them all, I think her favourite is the crinkly crocodile. Ordering was simple and the delivery was fairly quick. I would happily order from you again.
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