Look Fabulous Forever Reviews 

9,622
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of their products. Customers particularly appreciate the long-lasting lipsticks, the effectiveness of primers, eyeshadows, and blushers, and the overall suitability of the makeup for mature skin. Many also highlight the high quality of the skincare range, noting its beneficial effects on their skin. However, some people were dissatisfied with certain products, mentioning issues like a brow product that lacked color and eyeliner pencils that disappeared quickly. Other reviewers noted problems with mascara wands, products drying out too fast, and foundation not sitting well on the skin. There were also concerns about product packaging being bulky or wasteful, and compact hinges breaking.

What people talk about most

Product

People report positive experiences with products, with many reviewers loving items like compact concealer,... See more

Quality

Consumers find quality to be positive, with many praising products like compact concealer, lipstick, mascara,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The long lasting lipsticks are great. My favourites are Sweet Pea and Dusky Pink for evening and day respectively. Before ordering Dusky Pink, I was concerned that it may be too pale, given that it is... See more

Company replied

Rated 5 out of 5 stars

I am in the US and I love ordering from LFF. Always fast at processing the order, professional customer service when needed, products are top level. I recently ordered another lipstick (the long lasti... See more

Rated 5 out of 5 stars

LFF always delivery promptly and keeps you up to date about your delivery. I love their products, they are absolutely fabulous for older faces. Primers, eye shadows, pencils, blushers are amazing.... See more

Company replied

Rated 5 out of 5 stars

Several months ago I ordered some foundation. When the box arrived I opened it and it was empty! I rang and told a very helpful lady, having also sent a photo of the wrapping from my phone. It was r... See more

Company replied


Company details

  1. Cosmetics Store

Information provided by various external sources

Our philosophy is simply that age is no barrier to looking fabulous. Our makeup is specially formulated for older faces, eyes and lips and is designed to work with the challenges of ageing.

Hassle-free returns

We offer a no quibbles returns policy!

Try our makeup for 30 days and if you are not happy, you can return for an exchange for a full refund. Contact our team of professional makeup advisers for more information on 0808 168 7447

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(9,622)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love watching the tutorials to help…

I love watching the tutorials to help me decide if products are right for me. I have been waiting to use up my existing eye shadows before treating myself. I have recently purchased the Lavender Mist eye shade and it is lovely. I now have just bought the Rosy Glow blusher as well and got a free LFF mascara! A real treat thank you.

1 June 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Christine,

Thank you so much for your fabulous review.

We really do appreciate getting such feedback from our customers.

Stay fabulous.

Julie

Customer Service Manage
Look Fabulous Forever

Rated 5 out of 5 stars

Just got my Lip Balm Clear and…

Just got my Lip Balm Clear and extremely pleased with it. Lovely texture , my lips had been getting rather dry and now they feel really nice and stay that way for hours so don’t have to keep diving for handbag. May well order more for presents.

23 June 2023
Unprompted review
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Reply from Look Fabulous Forever

Hi Penelope

Many thanks for taking the time to write a fabulous review, we are so pleased to hear the balms are really hydrating your lips.

Warmest wishes,

Caroline
LFF Team

Rated 4 out of 5 stars

Very pleased

I've bought quite a lot from this company now and I'm really impressed. Their products are great, especially the dace primer, and they use 'real' older ladies to show their products.
Only negative is the length of the wand on the mascara. Its so short, your hand is in front of your eye when you try to apply it.

20 June 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Sue,

Thank you so much for taking the time to write a review.

We really do appreciate getting feedback from our fabulous customers.

You will be pleased to hear we are working on a new mascara design with a longer handle. This will be available on our website very soon.

Stay fabulous!

Julie

Customer Service, MUA and Beauty Expert at Look Fabulous Forever

Rated 5 out of 5 stars

Love the products....I've purchased…

Love the products....I've purchased quite a lot from lff and I've never been disappointed. There are things I've purchased that I would and have re-ordered.

20 June 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Yvonne,

Thank you so much for your fabulous 5 star review.

We really do appreciate you taking the time to spread the word.

Stay fabulous

Julie Proctor

Customer Service
Look Fabulous Forever

Rated 5 out of 5 stars

Found - great liners.

I've been using eye and lip liners for years; won't use pencils since one splintered (NOT into my eyes but still concerning) but have had difficulty in finding the right colours; these are all perfect. Glide on smoothly and hold their colour. Shall try the primer when weather cools down a bit.

18 June 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Sally-Anne

Thanks so much for a fabulous review, much appreciated and the face and eye primes are great in hot weather as they help the makeup stay put!

Warmwest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Lovely company to deal with.

I started using LFF products during COVID on the recommendation of a friend and found the tutorials to be excellent. I now have several products and in particular find the eyeshadows really good if used in conjunction with the eye primer. I also love the day and night creams and although l have used the face primer l struggled a bit with the texture, make up certainly does go on easier but not sure if it clogs my pores a bit. I will persevere but not in this heat! Customer service is excellent and only had to use once when an item was missing from my order but sorted out very quickly over the phone.

13 June 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Kathy

Thanks so much for your marvellous review. The face prime really helps to keep makeup in place, especially in heat, and as long as you have a good skincare regime it won't clog pores.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

LOVE ALL THE LOOK FABULOUS FOREVER…

LOVE ALL THE LOOK FABULOUS FOREVER PRODUCTS I HAVE FELL IN LOVE WITH MAKEUP AGAIN!
THE SMOOTH AS SILK FACE PRIMER IS DIVINE!!

9 June 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Tracey

Thanks so much for this fabulous review, great to hear!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Very impressed

I recently found out about Look Fabulous Forever whilst watching a YouTube video via another company I love. I was impressed by what I heard about Look Fabulous Forever and its products, so thought I'd give them a try. They lived up to my expectation. The Hydration Hold Face Serum and Smooth Like Silk Face Prime are particular favourites already. Delivery was quick, items were well packaged and I knew that I could return them if I had any problems. I used the questionnaire on their website to help me select my colours and it seems to have been spot on, so I won't be returning them. I've found the company YouTube videos very instructive and will definitely be coming back for more as and when my existing makeup needs replacing.

27 May 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear 'Trees'

Thank you so much for this very heart-warming review, we really appreciate it.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Brilliant company

Good company and nice makeup. It suits my skin as I am not a teenager anymore. Worse Luck but good luck for me as I found this company

10 May 2023
Unprompted review
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Reply from Look Fabulous Forever

Thanks Judith

This is fabulous to hear!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

A fabulous company

I love everything about this company from the wonderful customer service to the beautiful products. I always feel very happy when I have all my makeup on. I particularly like the beautiful primer, the foundation the concealer the blush and the powder.
I also like the products to remove the makeup and the moisturizer.

23 May 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Boges

Thanks so much for your fabulous review which we very much appreciate!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Purchased a lipstick for first time…

Purchased a lipstick for first time beautiful colour Sweet Pea lasts so long have just ordered another best lipstick I have ever bought

12 May 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Deena

Thank you so much for this truly fabulous review, much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

A fantastic range of lipstick shades

A fantastic range of lipstick shades, the best I’ve found yet! I’ve made a few purchases from here now and will be back again for more soon, never disappointed. Thanks

14 May 2023
Unprompted review
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Reply from Look Fabulous Forever

Thanks Mrs Hurt

This is fabulous to hear!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

The lipsticks I purchased from this…

The lipsticks I purchased from this store are absolutely stunning, providing a wide range of vibrant colors and luxurious finishes. The secured delivery ensured that my lipsticks arrived in perfect condition, allowing me to indulge in beautiful shades with peace of mind.

12 April 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Ava

Thank you so much for this truly fabulous review, it is very much appreciated.

Warmest wishes

Caroline
LFF Team

Rated 5 out of 5 stars

Great company

I was recommended the product by a friend - I had a discount code and the product arrived very quickly.

Product is fab - primer

25 April 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Sandy,

Thank you so much for your fabulous 5 star review.

We really do appreciate feedback from our customers.

Stay fabulous

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 3 out of 5 stars

Eyeshadow trio

Nice matt finish to eyeshadow, just what I was looking for, but neutral palate not for me, faded into insignificance. Given that it was expensive, am very disappointed overall. I know there is a returns policy, but too much hassle.

1 May 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear LFF customer,

Thank you for your review. Sorry to hear you are not happy with the Neutral Trio Non Shimmer Eye Shade.

That particular palette is indeed very popular but only if you want a truly natural look. We have colours which are stronger in depth, which you can exchange for.

The simple process of returning an item is to download the free label from the website. Pop a note in asking for a refund or exchange.

We do understand not all our products will suit everyone which is why we have such a fabulous returns policy.

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 3 out of 5 stars

2 grams for £19 in a deceptively chunky compact not value for money

First i'm very pleased with all of my products i have eyeshaows, brushes, concealer and lipglosses. My big issue is the tiny 2g you get in your concealer compact that is made with chunky plastic almost to fool us older people into thinking we get more for our money. I have two other high end concealers 1 with 4.8g for a similar price and another for 6g that costs a little more but this one works out the most expensive and isn't any better than them either. The amount of plastic isn't very environmentally friendly giving all we now know so you would think it was better to include more product to last longer or even have a refil option. At only 2 grams i refuse to be ripped of again i hope other people have seen there is better value elsewhere it isn't nice to feel taken advantage of. Try glossier for 4.8 grams at £20. If it was supposed to be travel/handbag friendly it could be half the thickness. I find I still use the same amount as other concealers and not less. I hadn't had it a month before I could see the bottom of the compact.

7 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Jo,

Thank you for taking the time to write a Trust Pilot review.

Sorry to hear you are not happy with the size of our Cover to Cover Conceal. The rich texture and fabulous ingredients means you should not need to apply too much. Designed to cover blemishes, age spots, broken veins and darkness around the eyes and contains tea tree oil to reduce redness and irritation and only a tiny amount should be blended on to the area.

We have deliberately kept the item to 2gms, as we have listened to our customers who have said they prefer to travel with a smaller handbag size.

Please do use our fabulous returns policy. Try for 30 days and return for a full refund. You can download your free returns label on our website.

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

I have recently bought a few products…

I have recently bought a few products and I’m very impressed with them and the service. Delivery is quick, items well packaged and the returns policy is a great bonus - although haven’t needed to use it so far!
It’s very easy to choose the right colours for skin tone, I especially like the cool lipstick shades. Will be ordering more items.

2 May 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Eileen

Thank you so much for taking the time to write a fabulous review which we very much appreciate.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

A make up company for the older woman

I have just discovered this company. Bought mascara and soft eye liners. The best eye products I've ever bought. A bit expensive, but excellent quality.

4 April 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Margaret

Many thanks indeed for your fabulous review. much appreciated.

We do have regular offers on our products so if you haven't already done so please do sign up to receive our newsletter and offers https://www.lookfabulousforever.com/newsletter-signup

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

I am so pleased I discovered “Look…

I am so pleased I discovered “Look Fabulous Forever,”on the Internet. I am 73 and find it difficult to find makeup that is designed for older skin. The tutorials on the website are so helpful too. The Face Primer is amazing and really smooths out your skin for foundation. The eye liners go on easily and smoothly with no horrible clumps or flakes that end up in your eyes. The eyeshadow is Matt which is hard to find for older skin. The colour is very blendable and lasts. Love the blue one. I am getting used to the concealer but find it easier to apply with a finger than the brush. I will definitely be buying more products in the future. Also like the way this company helps match a foundation etc to your skin tone.

15 April 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Hilary

Thank you so much for taking the time and trouble to write such a fabulous review. We really do appreciate it.

Warmest wishes,

Caroline
LFF Team

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