Look Fabulous Forever Reviews 

9,623
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and effectiveness of the makeup and skincare products, often highlighting their suitability for mature skin. People frequently commend long-lasting lipsticks, smooth eyeliners, and eyeshadows that blend easily and stay matte. Primers are also highly valued for providing an excellent base and keeping makeup in place. However, some customers also noted issues with certain product performances, such as eyeliner disappearing quickly, mascara wands drying out fast, or foundation not sitting well. A few other people also felt that the packaging could be improved, citing concerns about compact hinges breaking or excessive and wasteful plastic casing for some items.

What people talk about most

Product

People report positive experiences with products, with many reviewers loving items like compact concealer,... See more

Quality

Consumers find quality to be positive, with many praising products like compact concealer, lipstick, mascara,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The long lasting lipsticks are great. My favourites are Sweet Pea and Dusky Pink for evening and day respectively. Before ordering Dusky Pink, I was concerned that it may be too pale, given that it is... See more

Company replied

Rated 5 out of 5 stars

I am in the US and I love ordering from LFF. Always fast at processing the order, professional customer service when needed, products are top level. I recently ordered another lipstick (the long lasti... See more

Rated 5 out of 5 stars

LFF always delivery promptly and keeps you up to date about your delivery. I love their products, they are absolutely fabulous for older faces. Primers, eye shadows, pencils, blushers are amazing.... See more

Company replied

Rated 5 out of 5 stars

Several months ago I ordered some foundation. When the box arrived I opened it and it was empty! I rang and told a very helpful lady, having also sent a photo of the wrapping from my phone. It was r... See more

Company replied


Company details

  1. Cosmetics Store

Information provided by various external sources

Our philosophy is simply that age is no barrier to looking fabulous. Our makeup is specially formulated for older faces, eyes and lips and is designed to work with the challenges of ageing.

Hassle-free returns

We offer a no quibbles returns policy!

Try our makeup for 30 days and if you are not happy, you can return for an exchange for a full refund. Contact our team of professional makeup advisers for more information on 0808 168 7447

Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(9,623)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy new customer

I am new to LFF. I am a senior citizen who likes to use a blue shadow which has been very difficult to find lately or too shiny. My two new shadows are perfect and blend easily on to my eyelid, and stay matte all day. My new blusher is also great, going on as a cream but drying matte. I think all the marketing is excellent with helpful advice on applying the make up. I will be trying other products under this brand.

10 August 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Beryl

Thank you so much for taking the time to write a fabulous review. We are thrilled you love our products as much as we do.

warmest wishes,

Caroline
LFF Team

Rated 4 out of 5 stars

I have been using LFF eyeshadows and…

I have been using LFF eyeshadows and highlight for a few years now and I really like them although I do find that some eyeshadows go very powdery at times .
I ordered a highlight this week and as usyit came very promptly BUT !! One small product in a large cardboard box , what a waste!!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

Several months ago I ordered some foundation. When the box arrived I opened it and it was empty! I rang and told a very helpful lady, having also sent a photo of the wrapping from my phone. It was replaced with no quibble. All the makeup I've used from LFF is excellent and I've tried several brands before.

9 October 2024
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Shirley

Many thanks for your fabulous endorsement and apologies again there was a problem with the initial delivery.

Warmest wishes,

Caroline
LFF team

Rated 5 out of 5 stars

The long lasting lipsticks are great

The long lasting lipsticks are great. My favourites are Sweet Pea and Dusky Pink for evening and day respectively. Before ordering Dusky Pink, I was concerned that it may be too pale, given that it is described as being neutral. However, I love the colour and brightness, which lifts my skin tone.

4 August 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Consumer 5

Many thanks indeed for your fabulous review which is much appreciated.

Warmest wishes,

Caroline
LFF team

Rated 5 out of 5 stars

Look Fabulous Forever’s products are excellent!

Look Fabulous Forever has skincare and make up of high quality! If a product is not suitable there is a returns policy and if you have any problems the customer service is excellent!
Love this company and products!

23 July 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Amanda

Thanks so much your truly fabulous review - it made our day!

Warmest wishes

Caroline
LFF Team

Rated 3 out of 5 stars

I’m struggling with my foundation

I’m struggling with my foundation, was supposed to be matched up with similar colour to what i used before, but very much darker, and i find it doesn’t sit on my skin it forms in globules, so rather disappointed.

18 July 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Liz

So sorry your are struggling with the foundation, sadly we are dependant upon partnering companies for the accuracy of the colour matches.

The issue you are experiencing sounds to us like 'pilling'. Often is it down to one of two things. Either not enough time is left between applying each 'layer' (i.e serum, moisturiser, primer then foundation) - each layer must be fully absorbed before applying the next.

Or it may be an incompatibility with a moisturiser so it is worth testing out both ideas to get to the bottom of what is causing the issue.

You might also like to try pre-mixing a pea-sized squirt of primer and foundation onto the back of your hand then swirl them together. Dot the mix over the face and work in a little with the fingers and then use a foundation brush, in circular motions, to really buff the mix into the skin.

Hope this helps and if not please do let us know and we will be pleased to arrange a refund or exchange for you.

Warmest wishes,

Caroline

LFF team

Rated 5 out of 5 stars

Very pleasantly surprised

I have recently started using some products and I am so pleased with the results! For a while I have struggled to find cosmetics that work for me. Well, I no longer have this issue. I will continue to try new products and re-order my now favourites.

23 June 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear M & B

Thank you so much for your fabulous review, it is very much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Fabulous lipstick

The lipstick really brightens up my face and brings back the colour I’ve lost. The lipstick lasts well and I really like that the colours are coded as cool or warm toned.

12 June 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Jac Mac

Many thanks indeed for your fabulous endorsement whoch we very much appreciate.

warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Super company

Not many companies gives you free returns but no trouble here.cosmetics of excellent quality and Julie so helpful .my skin is super sensitive and it reacts to almost everything.so grateful you can try first.thank you LFF

6 June 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Friend of Ted

We were thrilled to have received your review and delighted out makeup suits. Many thanks for taking the time to post.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

70+ and Loving It!

I am 70+ and live in the mountains of Colorado. The air is dry, and our winters can be fierce, but summer days have abundant sunshine. Maintaining the skin requires a lot of help! In the last year I have taken stock of my skin and makeup needs, along with wardrobe and color choices that look better with my silver hair. In this pursuit, I have purchased numerous products from cosmetic companies that are geared to the older woman. It is now time to share with other 70+ ladies that Look Fabulous Forever products have made a huge difference in my life. I have no wish to be 50 years younger, but simply enhance the face that I have now. The tutorials are a great help, and the models are in a similar season of life. Look Fabulous Forever helps me step out of the door each day with a renewed confidence. Give it a try...you deserve it.

25 May 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Janet

Wow! We are knocked out by your truly fabulous review. Thank you so much, it is hugely appreciated.

Warmest wishes,

Caroline
LFF team

Rated 5 out of 5 stars

Exceptional service.

I ordered the grey eyeshadow palette, it arrived, well wrapped and promptly. The big mistake was that I'd ordered the refill! Phoned customer service and left a message, I got a call back and the whole matter was sorted in minutes!
Wonderful service, I was very impressed. The grey shadow pallette looks great and the grey eyeliner pencil is just what I've looked for for ages, but couldn't find anywhere!
Great products and exceptional service, what more can you want?

Well I know exactly what you want! The compact, very elegant, was delivered today 1st May. It took a day to arrive, fantastic! Thank you to the wonderful people at Look Fabulous Forever!!

30 April 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks Lesley

We are thrilled you had a speedy resolution and loe the products. Thanks for letting us know.

Best wishes,

Caroline
LFF team

Rated 1 out of 5 stars

Bad review unpublished

This review is only in relation to one product (the foundation) and the fact that my one star review about this wasn’t published on the LFF site. The latter is deliberately dishonest, with prospective purchasers only able to see reviews which show LFF products in a positive light!
Most of these products are very good and I had been impressed with the company, however this has definitely put me off. The one unsuitable product I would have forgotten about, but not the fact that my negative review wasn’t published. Bad show LFF!

25 April 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Dianne,

Many thanks for taking the time to write a Trust Pilot and we are so very sorry but we've never received your review. Can you tell us what the problem is with the foundation and perhaps we can help? Also if you are not happy with a product they may be returned within 30 days of purchase for a refund or excahnge, used or unused and you will find the return details on the website here https://www.lookfabulousforever.com/returns

Best wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Excellent

Website easy to navigate, reasonable pricing and delivery on time and quick. Contacted Customer Service with a question and they came back straightaway.

24 April 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks Catherine

This is lovely to hear and your review is much appreciated.

Best wishes,

Caroline

LFF Team

Rated 5 out of 5 stars

I am a new customer and feel the need…

I am a new customer and feel the need to share my experience .

Great makeup for the older face, no shine eye shadows, subtle colours, but very effective, love them.

The products are excellent, well packaged and prompt delivery.

13 April 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Hi Shannon

Thank you so much for your fabulous review, it is much appreciated.

Best wishes,

Caroline
LFF team

Rated 1 out of 5 stars

Lost Parcel

5April 2025
No help when parcel mis delivered by Royal Mail there was a mix up with address which I received a phone call about was dealt with (as I thought) but still haven’t received my £60 order I’m going round in circles and getting no where it’s a shame when product is so amazingly good - very disappointed in delivery I’m giving up now

5 April 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Consumer 5

We are so sorry to hear your parcel has not arrived. Please do email info@lookfabulpusforever.com so we can have your name and order number and sort this out for you asap.

best wishes,

Caroline
LFF team

Rated 5 out of 5 stars

Look Fabulous Forever make up and skin…

Look Fabulous Forever make up and skin care really are fabulous. There is an excellent range of colours and the quality of the products is excellent.
Customer Service personnel are very helpful
I won’t wear anything other than LFF.

13 April 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks Jan

We really appreciate the time you've taken to write a fabulous review.

Best wishes,

Caroline
LFF team

Rated 5 out of 5 stars

I love using the Daily SPF50+Serum…

I love using the Daily SPF50+Serum because my facial skin feels good and it is true what is says the lines on my face has gone and I also love using the Hydration Hold Serum it is true what it claims to do my facial skin is better.

29 March 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks Patricia

We are thrilled to hear this.

Best wishes,

Caroline
LFF team

Rated 1 out of 5 stars

Disappointed. Didn’t live up to its promise…

Very disappointed with the continuous cover foundation. It is a much darker shade than it would appear from the information when ordering, and it is quite thick and not easy to apply evenly. It tends to ‘ rub up’ on the skin and leave flecks. I would not recommend this product.

10 March 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear CPar

We are so sorry to hear this. Often is it down to one of two things. Either not enough time is left between applying each 'layer' (i.e serum, moisturiser, primer then foundation) - each layer must be fully absorbed before applying the next.

Or it may be an incompatibility with a moisturiser so it is worth testing out both ideas to get to the bottom of what is causing the issue.

You might also like to try pre-mixing a pea-sized squirt of primer and foundation onto the back of your hand then swirl them together. Dot the mix over the face and work in a little with the fingers and then use a foundation brush, in circular motions, to really buff the mix into the skin.

Hope this helps and if not please do let us know and we will be pleased to arrange a refund or exchange for you.

Best wishes

Caroline
LFF Team

Rated 5 out of 5 stars

Quick Delivery

My order arrived quite quickly. I was delighted, as LFF used the regular post, which has been slow for months. Well done, LFF! As always, I was delighted by the products. They work so beautifully on my skin.

17 February 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Sue

Thanks so much for taking the time to write a fabulous review, it is much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Left wondering.

As I have not had any indication that my order has been received I’m wondering if I am going to receive it. Confirmation was sent to my ‘junk’ mail. Received my order today. Thank you very much for a speedy service.

7 February 2025
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Steffonie

We are so sorry to hear this, we sent the email confirmation to the email on the order form on 9 February so wonder whether it is hiding in your spam/junk folder?

Warmest wishes

Caroline
LFF Team

PS> We resent the order confirmation email again today for you.

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