Londonsupplements Reviews 

153
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the fast delivery and the excellent prices offered for a wide range of products. Reviewers frequently highlight the quality of the products and the overall good service, often expressing an intention to repurchase. The ordering process is generally described as easy and straightforward, with prompt communication regarding delivery. However, some customers experienced significant issues with delivery, including long delays, missing parcels, and incorrect tracking information. A few other people also felt that the product quality was poor, with instances of damaged goods, expired items, or products not matching their description. There are also reports of dissatisfaction with customer service, with some reviewers feeling ignored or encountering difficulties when trying to resolve issues or obtain refunds.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the quality, value, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the fast and prompt delivery,... See more

Order

Customers had ambiguous experiences with order, with some expressing satisfaction and stating they would... See more

Price

People report positive experiences with price, often noting that products are offered at good or reasonable... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising products as "absolutely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shockingly fast 24-hour delivery and perfect product! Review: I was initially very nervous after reading some negative reviews online and experiencing a glitch with my tracking number. However, my... See more

Rated 4 out of 5 stars

I was happy to find the product I wanted at a good price and have it delivered in a reasonable time, despite being quite a big parcel. I'll definitely use London Supplements again.

Rated 4 out of 5 stars

This is one of the numerous times I have ordered the same product ie Protein Powder. So happy with the product. The delivery took a little longer than usual but hey ho… its all good

Rated 4 out of 5 stars

Value for money, it mixes well and tastes nice, although it is a little on the sweet side for my liking. Delivery is always swift and on point.



Contact info

3.5

Average

TrustScore 3.5 out of 5

153 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.5

All reviews

(153)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product arrived damaged

Product arrived damaged. I contacted customer service straight away by email. Sent another 2 emails with pictures. Tried to contact company on mobile number. No reply in 4 days. Customer service is joke. Never again.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Good value

I ordered these for my grandson and he was most impressed so no doubt Nanny will be ordering some more.Thank you.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish communication

There was a delay with the delivery and it took 3 days for London supplements to reply on track and trace . They actually replied after the delivery arrived. Not great service unfortunately.

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting service.

Disgusting service. Complete disregard for clients. I bought vitamins, but two weeks have passed and I have neither vitamins nor money. Looks more like a scammer's office.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, easy to navigate site, good range of products available, safe and secure delivery.
Very pleased.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Very good array of supplements available, the owner is always pleasant and helpful in the store.

3 August 2024
Unprompted review

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