I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more
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Review summary
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The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!
My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more
George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled... See more
Company details
About London Sock Co.
Written by the company
London Sock Co.
Written by the company
- Walk Brighter
Contact info
London, United Kingdom
- +44 20 3879 4558
- help@londonsockcompany.com
- londonsockcompany.com
4.5
Excellent
5K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Helpful and quick customer service
13 March 2026
Unprompted review
Disappointed
Your marketing/branding is great, but your sock quality is well below standard. I expected so much more, given all the hype.
5 February 2026
Reply from London Sock Co.
Hi Michael,
I’m sorry to hear that you’ve been disappointed with your socks.
We really pride ourselves on using only the best quality materials, which is why we offer our 12-month guarantee — so that when any issues arise, we can step in and help, especially as socks are a hard-use item.
If you could send an email to help@londonsockcompany.com, a member of our team would be glad to assist with any faulty pairs and find the best solution for you.
We really appreciate your feedback and hope we can make this right.
Kind regards,
TEAM LSC
Discount Code was applied and not…
Discount Code was applied and not credited even after email sent to advise you of the error. Although i have been satisfied with your product and have purchased on several occasions as your records will show due to this i will not be purchasing again .I do not wish to be on your mailing list
4 February 2026
Reply from London Sock Co.
Hi Marcus,
Thanks for taking the time to leave us your feedback.
We're really sorry to hear about this experience. Unfortunately, I haven’t been able to find any previous email from you in our system, so it’s possible it didn’t reach us.
For clarity, discount codes do need to be added into the discount code box at checkout manually by the customer, prior to placing an order for any discounts to be applied to your final order total.
In most cases this is a very straightforward fix — once we know which discount code you were trying to apply, we can review it and apply it to your order retroactively if it was valid at the time, so there’s no need to worry.
A member of our team has reached out to you directly via email to help resolve the issue.
We’re always happy to help when something doesn’t go quite right, and we’ll do our best to get this sorted for you as quickly as possible.
Best regards,
Team LSC
Mixed results
Simply sartorial 100% cottons are terrible. Cannot recommend, they are very rough and shorter than the other ones. They sit below the calf. Would not buy again.
Other regular simply sartorial socks are good. Feel nice and look good. Good length. Sit about the middle of the calf where you would expect. They don’t last very long though and wear through relatively quickly compared to other brands I’ve had (yes they still last a year, just).
Simply marl are soft, nice, and a good thickness and length. Can’t speak to how long they last as this is the first time trying them.
On the fence overall about if I feel the brand is truly good value for the quality vs price point they are at.
Delivery time was reasonable.
2 February 2026
Reply from London Sock Co.
Hi SD,
Thanks for taking the time to share such a detailed review — we really appreciate the feedback.
Regarding the Simply Sartorial 100% Cotton socks, these are made from pure cotton without elastane or synthetic fibres. Because of this, they don’t have the same stretch and recovery as our other socks, which do include small amounts of elastane or polyamide to help with elasticity and shape retention. As a result, the 100% cotton styles can feel a little less flexible and may sit slightly differently on the leg compared to the rest of the Simply Sartorial range.
They’re designed this way specifically for customers who prefer a completely natural fibre composition, but we understand that the fit and feel can be quite different from our standard socks.
We really appreciate your feedback on the other ranges as well — it’s helpful for us to hear how customers are finding the different styles over time. If you ever experience any issues with durability or quality, please feel free to reach out to us at help@londonsockcompany.com and we’d always be happy to take a closer look.
Thanks again for giving our socks a try.
Best regards,
Team LSC
Reply from London Sock Co.
Hi Matthew,
I’m really sorry to hear that your package arrived torn, dirty, and opened — that’s certainly not the experience we want you to have.
This definitely isn’t typical for us. We have quality standards in place when packing and sending out orders, so the parcel would not have left us in that condition.
If you’re able to, please send a photo of the packaging to help@londonsockcompany.com and we’ll take a closer look for you. That will also help us investigate what may have happened with the carrier during transit.
Thanks for bringing this to our attention, and we’ll be happy to help get this sorted for you.
Best regards,
Team LSC
Beautiful, stylish socks
I bought these as a gift for my son. The packaging is so lovely. His face light up when he opened them and he absolutely loved them.
2 February 2026
Made a mistake in the delivery address…
Made a mistake in the delivery address and George B from Customer service was super helpful and resolved everything very quickly.
23 February 2026
Unprompted review
Alas my socks fall down
The socks I bought this Christmas for my family do not stay up. They fall down and wrinkle up in my shoes when I am walking. This company must have changed something they used to be brilliant
1 December 2025
Reply from London Sock Co.
Hi Nicky,
Thanks for taking the time to share your feedback, and I’m really sorry to hear about your experience.
If you could get in touch with us at help@londonsockcompany.com, a member of our team would be glad to look into this for you. From what you’ve described, it could potentially be a sizing issue or possibly even a faulty pair, and we’d be happy to check that and make things right.
We look forward to helping get this resolved for you.
Best wishes,
Team LSC
The socks are great but the delivery…
The socks are great but the delivery was not as promised. I already sent the complain about this but nothing happen.
According to the tracking information, I placed the order on 28 Jan, the shipment was not processed until 11 February, meaning it remained unprocessed for approximately 13 days before entering transit. Your website states that standard delivery takes 4–10 days, and based on this timeframe, I reasonably expected the order to arrive in time.
Unfortunately, I required the items by 17 February, and due to the delay prior to dispatch, this was not possible. I received it on 24 February. That took almost a month!?
29 January 2026
Reply from London Sock Co.
Hi S,
Thank you for taking the time to share your feedback.
Firstly, we’re really glad to hear that you’re enjoying the socks themselves. That’s great to hear.
Regarding the delivery delay, we did unfortunately experience some unforeseen service disruptions at our fulfilment centre due to technical issues, which caused a backlog and meant some orders took longer than expected to be processed before dispatch. We completely understand how frustrating that must have been, especially when you were expecting the order within a specific timeframe, and we’re very sorry for the inconvenience caused.
Your feedback is really appreciated, and we’ve been working closely with our fulfilment team to ensure things are running smoothly again.
If there’s anything further we can help with, please feel free to reach out to us at help@londonsockcompany.com and a member of the team will be happy to assist.
Best wishes,
Team LSC
Top socks!
Socks are excellent quality and the presentation box is also impressive. They aren’t cheap but then you are buying a very good, long lasting product. I very much recommend them.
27 January 2026
excellent quality and good looking
27 January 2026
Good quality socks & customer service
24 January 2026
Half my order was cancelled and I never…
Half my order was cancelled and I never received the balance or refund.
21 January 2026
Reply from London Sock Co.
Hi Jeffrey,
Thanks for your review.
One of the boxes in your order unfortunately went out of stock due to a discrepancy between our warehouse and website stock levels. As soon as this was identified, we notified you that the item had been removed from the order and issued a refund straight away for that box.
The remaining items in your order were still processed and dispatched as normal.
If you have any questions or believe something is still missing, please feel free to contact us at help@londonsockcompany.com
and a member of our team will be happy to look into it for you.
Best wishes,
Team LSC
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