London Sock Co. Reviews 

5,078
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfortable fit of the socks, highlighting their vibrant colors and stylish designs. Many appreciate the premium feel and robust construction, with some noting impressive longevity. The customer service team receives frequent commendation for being highly responsive and professional, often going above and beyond to resolve issues. The ordering process is generally smooth, with delivery typically fast. However, some customers also noted significant issues with delivery, including orders going missing, arriving very late, or experiencing unexpected customs charges. A few people also felt that the product quality was inconsistent, mentioning concerns like threads coming out, socks not being as soft as expected, or not holding up well over time.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the robust construction,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the robust construction and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast and efficient delivery times,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, speed, and... See more

Order

People report ambiguous experiences with order, with some customers praising the ease of ordering and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled... See more


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Tuxedo Shop
  4. Underwear Store

About London Sock Co.

Written by the company

VISIT HOMEPAGE
SHOP INDIVIDUAL PAIRS
SHOP GIFTS
CONTACT US
London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(5,078)

384 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

QUALITY

The Studio Collection, Socks by Michael Fisher, Pink socks arrived today. Wonderful, truly wonderful.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service to resolve a dated issue from George.B at customer service support. Prompt email replies and solutions provided. Get asset to the company

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable customer service

There was an issue with a missing pair of socks from a multi-pack. I raised an online query and within literally minutes, George B was onto it. The item was out of stock, so I was added to the waiting list. George has seen to it that the missing item was with me ASAP. Impeccable customer service, thank you.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Had a minor issue with some packaging…

Had a minor issue with some packaging and it was resolved swiftly, professionally and respectfully. My point of contact George, responded and resolved in the time it takes to send an e-mail, very efficient and customer centric

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Lost order during transit

George B was very helpful with our order that has obviously gotten lost during transit somewhere. George checked on the issue for us and provided great customer service to solve the issue. Thank you, George!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent experience with…

Absolutely excellent experience with London Sock Co. The quality of the socks is outstanding — you can genuinely feel the difference as soon as you put them on. They’re comfortable, well-fitted, and clearly made with attention to detail.

The design is another standout — stylish, modern, and perfect for both work and everyday wear. They strike a great balance between looking sharp and feeling practical.

Delivery was smooth and reliable, and the overall presentation of the product felt premium from start to finish.

It’s clear this is a brand that takes pride in what they do. I’ll definitely be ordering again and would highly recommend to anyone looking to upgrade their essentials.

12 November 2025
Unprompted review
Rated 3 out of 5 stars

Don't like how short they are

The ordering experience and shipping are/were great.

I am disappointed in the length of the socks. They are shorter than the other pairs I bought a few years ago. I believe they are the same size but are shorter. In fact short enough that I don't look forward to wearing them like I have the others.

Additionally the price is a good but higher, but the length is less and the quality seems less.

10 February 2026
London Sock Co. logo

Reply from London Sock Co.

Hi William,

Thanks for your feedback — I’m really glad to hear the ordering and shipping experience was a positive one.

Just to clarify, the pairs you purchased are from our 100% cotton range, which is quite different from our Simply Sartorial socks you have bought previously. These socks are made without elastane, which is the material that typically gives socks more stretch, structure, and a slightly longer, more fitted feel on the leg.

Because of this, the 100% cotton pairs will naturally feel a bit different — including sitting slightly shorter and having a softer, more relaxed fit. This is intentional, as they’re designed for customers who prefer a more natural fibre with a less compressive feel.

In terms of price, the 100% cotton range is more expensive due to the materials and manufacturing process involved. Using high-quality natural cotton yarns without synthetic fibres requires a different construction approach to maintain durability and comfort, which increases production costs compared to our standard blended socks.

That said, I completely understand that if you were expecting the same fit and feel as your previous pairs, this would be disappointing. We really appreciate you highlighting it, as it’s helpful feedback for us to make this distinction clearer.

If you’d prefer something closer to your original pairs, our standard Simply Sartorial range (which includes elastane) should match what you’re used to much more closely.

Thanks again for taking the time to share your thoughts — we really do appreciate it.

Best wishes,

Team LSC

Rated 5 out of 5 stars

Superb quality socks

Superb quality socks! I only ever buy this company socks for my husband. He loves Red Sox, each to their own I suppose, they maintain their colour no matter how many times they are washed, he says they are so comfortable to wear and no other brand compares to them.

26 January 2026
Rated 5 out of 5 stars

Always a great quality product

Always a great quality product. However, my last order had an issue with the courier delivery (package was damaged in transit). The customer service was second to none. The order was re-sent pretty much as soon as I made the complaint and the new package arrived the following day. All around excellent.

10 February 2026
Rated 5 out of 5 stars

My son loves these socks and they…

My son loves these socks and they always look so classy. They’re the only socks my grandson isn’t allowed to ”borrow”🤣
I buy in bulk to give them for birthdays and Christmas and I enjoy seeing the new arrivals too.

9 February 2026
Rated 3 out of 5 stars

Issue was dealt with

I had an issue with my order but it was dealt with. So I amended my score

9 February 2026
London Sock Co. logo

Reply from London Sock Co.

Hi Bogumila,

Thank you for your review — we really appreciate you taking the time to share your experience.

I’ve checked our system and unfortunately it doesn’t look like we received any emails from your email address, which would explain why you didn’t receive a reply. Going forward, you can always reach us directly at help@londonsockcompany.com
and we’ll be happy to assist.

I’ve also looked into your order tracking, and as there haven’t been any updates, it appears the parcel has likely been lost in transit. I’m very sorry about that.

To resolve this, I’ve arranged a replacement order using our express shipping service as a gesture of goodwill. You’ll shortly receive a new email confirmation with all the details.

I've also gone ahead and issued a refund for the cost of the delivery.

In addition, a member of our Customer Care team has reached out to you directly with further information.

Thanks again for your patience, and we hope this helps put things right quickly.

Best wishes,

Team LSC

Rated 5 out of 5 stars

Awesome post-sales experience

I found a hole in a pair of LSC socks that I hadn’t owned long — perhaps 6 weeks — and worn only a few times. A brief conversation with their online help later and a new pair was on its way to me under their one-year quality guarantee.

Awesome customer service.

2 February 2026
Rated 5 out of 5 stars

Top Drawer products for the top drawer.

Top Drawer products for the top drawer.

I have been buying socks from the London Sock Company for years and they have always been my go to place for great products and designs

1 February 2026
Unprompted review

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