The London Sock Exchange Reviews 

780
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting their luxurious feel and durability over time. Many appreciate the unique and fun designs, along with the comfortable fit and appealing presentation for gifting. Reviewers frequently highlight the swift dispatch and efficient delivery service, contributing to an overall excellent purchasing experience. However, some customers also noted significant issues with order delivery, particularly concerning delays and lost packages. These problems were more pronounced for international shipments and during peak holiday seasons, with some orders not arriving as expected.

What people talk about most

Product

Clients share positive opinions on product quality, often describing the socks as very well-made,... See more

Quality

People report positive experiences with quality, often describing the products as very good, excellent, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast dispatch... See more

Order

Reviewers highlight ambiguous aspects of order, with many customers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as excellent, outstanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My grandson was thrilled to get these rowing socks! He is a graduating high-school senior and a National Champion rower, too! He is going to college and will continue rowing for his university. He sa... See more

Rated 5 out of 5 stars

Purchased socks as Christmas gifts for rowing coaches & my sons who row. Felt as though they were pricey but when they arrived I realised why - they are excellent quality with a very luxurious feel to... See more

Rated 5 out of 5 stars

From ordering socks to delivery, excellent service!!! Gave two pair as gifts and the recipients love them. They are so very well made and the packaging was beautiful. I will order again in the near fu... See more

Rated 5 out of 5 stars

Excellent quality socks, with new designs often appearing. Always despatched very quickly. Nice to see a company that also has a sense of humour.



Company details

  1. Clothing Store
  2. Gift Shop

About The London Sock Exchange

Written by the company

We're an independent British design studio dedicated to making amazing socks, for a reasonable price, and upholding the highest standards in sustainability.

From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.

We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.

And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.

Brilliant socks, sustainably made.

Written by the company

We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.

Contact info

Promotion box for The London Sock Exchange

Our bestselling socks

You'll find a selection of our all-time favourites just here.

4.6

Excellent

TrustScore 4.5 out of 5

780 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(780)

544 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great All Around Experience

Great quality socks and they kept me updated of the status of the shipping so there was no mystery. I actually ordered a 2nd pair after seeing the quality of the 1st pair. Highly recommend based on my two experiences.

23 June 2026
Rated 5 out of 5 stars

Clever, sharp, and stylish socks!

Easy ordering process, great customer service, timely delivery. Socks are whimsical, clever, & sharp looking. They are very comfortable and sized in manner that invites a closer look. Perfect complement to your tailored casual look.

16 June 2026
Rated 5 out of 5 stars

From ordering socks to delivery

From ordering socks to delivery, excellent service!!! Gave two pair as gifts and the recipients love them. They are so very well made and the packaging was beautiful. I will order again in the near future. Thank you for such a lovely product.

15 June 2026
Rated 5 out of 5 stars

Very easy to order

Very easy to order - even internationally. The order comes quickly right to my door - delivery was great! Love the product. The quality is terrific, the patterns are fabulous and ever changing. I will continue to order from you no hesitation!

11 June 2026

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