We are delighted with our new BBQ hut with extension. The ordering, delivery and installation went really smoothly. The team who carried out the build were excellent and did a fantastic job. Unfortuna... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We purchased a clock house summerhouse 8 years ago absolutely delighted with quality and assembly. In the first few years we had some teething problems (the usual expansion/contraction events with tim... See more
Company replied
From the very first visit to the premises we felt in professional and capable hands. We did not rush our decision and the team respected that. When it came to go ahead with our choice the process of... See more
Company replied
We bought a summer house from Logspan now nearly eleven years ago. Unfortunately it leaked soon after construction but Logspan paid for remedial work. Despite careful maintenance the timber began... See more
Company replied
Company details
Information provided by various external sources
Logspan is a family owned business that is dedicated to selling quality timber products that are affordable. Whether it's a Bespoke Log Cabin, a BBQ Hut, Garden Office or Lodge to live in, we have a product to suit at the right price. Come and visit our Glasgow show site, we have the largest range of Timber Buildings in Scotland.
Contact info
Milton Brae Road, G82 2TX, Dumbarton, United Kingdom
- 01389734572
- info@logspan.com
- logspan.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We are totally delighted with our…
We are totally delighted with our cabin. Had some snagging issues just after installation but were resolved timely and efficiently.

Reply from Logspan
Absolutely brilliant thank you we love…
Absolutely brilliant thank you we love our log cabin and have enjoyed many bbqs over the last few months. Driver delivering was fantastic and lovely and company easy to deal with. All round excellent company x

Reply from Logspan
First Class
Excellent service, delivery as arranged and team who installed were quick and efficient. Would highly recommend

Reply from Logspan
Fabulous workshop/shed to sit alongside an amazing log cabin
I'd have happily given a 5 * except there was an issue with the electrical cable we had left outside the workshop/shed. Our electrician had wired us up ready for the workshop to be erected. The cable was clearly visible and we had asked that they remember to drill a hole in the floor at rhe back and feed the cable through BEFORE building the shed. They didn't and when we returned home the workshop/ shed was in situ and the cable was UNDER the floor. Not handy and took as us time to cut out a hole large enough to access the cable and drag it through. Can't fault the build other than that. We already have a Logspan log cabin next to the new workshop. This speaks volumes about how confident we were in this company. If we find more space in tge garden we would more than happily have another Logspan build and would highly recommend them to you. You won't be disappointed.
Good and quick response when contacted…
Good and quick response when contacted . Good customer service. Very friendly. Very helpful.
Summerhouse during covid time
From the meeting we had at Royal Highland show until the final finished summerhouse was complete,this was a self build project when help was needed all the people who answered the phone or replayed to emails were very helpful and had the information that we required I would recommend Logspan
High quality log cabin with great service and good price
Great service, helpful salesstaff and fitters. Bought milan log cabin with shed 4.6mx3m. Fabulous looking in garden and solid and warm. We added rubber roof and insulation flor and roof. Recommend adding mini gutter from screwfix for the back works well and easy to fit. Recommend barrettine universal preserver for inside and stain preservative to waterproof outside not cheapest but best. Overall great buy and recommend for quality logcabins
Cabin came sooner than expected which…
Cabin came sooner than expected which was great , the build was faultless and one wee minor fix on the door needed about three weeks after build and was rectified straight away!!!! Highly recommended , been in my cabin every night since build !!!!Great job !!!
We now have a superb outdoor forest lodge!…
We now have a superb outdoor 'lodge' - our children love it!
An excellent new addition to our setting that provides an all year round base for our forest school.
Can't fault the procurement and construction process - clear and professional throughout. The build went really well and it is worth mentioning that the build site was over 100meters from the nearest materials drop off point!
Great support and communication during the whole time.
I would not hesitate to recommend Logspan!
Summer house
Good product
Reasonable price
Great staff including erection staff
Look forward to enjoying many summers
The sales staff were very informative…
The sales staff were very informative and helpful, the delivery timeline was very challenging, however this was due to the current pandemic. The team who built the cabin were very good and worked a 12 hour shift to complete the work and through some challenging weather, they also explained clearly what was carried out.
Absolutely brilliant customer service
Absolutely brilliant customer service, reliable company, My summerhouse was delivered on time and built in 1 day with very professional builders, I am very pleased with my summerhouse.and would highly recommend Logspan.
100 PER CENT SATISFIED
I cannot fault our experience with this company - from sales to completion they have been professional and efficient. The high quality of craftsmanship is first rate - the build of cabin was quick and the crew polite, tidy and efficient.
What more can I say apart from we would recommend this company.
The team at Logspan dealt with a few…
The team at Logspan dealt with a few challenges and delivered a great job.
Amazing service!
Amazing service. Love my log cabin. Excellent finishings, a high quality specification
Visit show site
From start of visit to install of 7m BBQ hut , which is fantastic, definitely use an extractor fan , the team at Logspan we first class.
I would definitely use again.
Very happy with service
These guys are great
These guys are great. Well made product and couldn't do enough for us during difficult times. Due to covid I had to erect this the 9m2 Finman myself but thanks to Gary and his colleagues thinks worked out great. Can't praise them or the product too highly!!
A GREAT TEAM
The team of installers arrived promptly and worked tirelessly, on what was a big job, to build our garden room.
They did a great job and we are delighted with the finished product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







