We are delighted with our new BBQ hut with extension. The ordering, delivery and installation went really smoothly. The team who carried out the build were excellent and did a fantastic job. Unfortuna... See more
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We purchased a clock house summerhouse 8 years ago absolutely delighted with quality and assembly. In the first few years we had some teething problems (the usual expansion/contraction events with tim... See more
Company replied
From the very first visit to the premises we felt in professional and capable hands. We did not rush our decision and the team respected that. When it came to go ahead with our choice the process of... See more
Company replied
We bought a summer house from Logspan now nearly eleven years ago. Unfortunately it leaked soon after construction but Logspan paid for remedial work. Despite careful maintenance the timber began... See more
Company replied
Company details
Information provided by various external sources
Logspan is a family owned business that is dedicated to selling quality timber products that are affordable. Whether it's a Bespoke Log Cabin, a BBQ Hut, Garden Office or Lodge to live in, we have a product to suit at the right price. Come and visit our Glasgow show site, we have the largest range of Timber Buildings in Scotland.
Contact info
Milton Brae Road, G82 2TX, Dumbarton, United Kingdom
- 01389734572
- info@logspan.com
- logspan.com
4.8
Excellent
383 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Bought the cabin 5 years ago
Bought the cabin 5 years ago. Have had a couple of issues over the 5 years. Once again Bernie to sort it out. Logspan bend over backwards to help
15 April 2026
Unprompted review
We are delighted with our new BBQ hut…
We are delighted with our new BBQ hut with extension. The ordering, delivery and installation went really smoothly. The team who carried out the build were excellent and did a fantastic job. Unfortunately the weather since then hasn’t been so kind so it’s taken us longer than expected to weatherproof the wood. Looking forward to spending the summer and beyond in our
16 April 2026
Unprompted review
Brilliant experience start to finish
Brilliant experience start to finish, would definitely recommend!
28 March 2026
Every step true professionals
From the very first visit to the premises we felt in professional and capable hands. We did not rush our decision and the team respected that. When it came to go ahead with our choice the process of advice, purchase, delivery and construction was faultless. Thank you to every member of the team
27 March 2026
Unprompted review
Reply from Logspan
Thank you so much, Lisa, for your lovely review. It means a lot to us. We are delighted to hear that you felt in safe and capable hands from your first visit right through to delivery and construction. We always want customers to feel supported and never rushed, so your comments are greatly appreciated. Thank you again for choosing Logspan. We hope you enjoy your building for many years to come.
I've had the kempton cabin for 4 years
I've had the kempton cabin for 4 years. Always great support provided by logspan, even if outside warranty. Would highly recommend them.
18 February 2026
Unprompted review
Reply from Logspan
Thank you so much, Geetu, for your kind review and for your support over the past 4 years. It means a lot to us. We are delighted to hear that you have been happy with your Kempton cabin and with the support from our team, even beyond the warranty period. Thank you again for recommending Logspan.
Aftersales - it says everything
We purchased a clock house summerhouse 8 years ago absolutely delighted with quality and assembly. In the first few years we had some teething problems (the usual expansion/contraction events with timber. They came and sorted things quickly and effectively. Now, 8 years later, and living some distance from their base they are still wiling to visit and help with suggestions over a minor issue. Aftersales tells you a lot about a company and Logspan’s is second to none.
18 February 2026
Unprompted review
Reply from Logspan
Thank you very much, David, for your thoughtful review. We are delighted to hear that you have been so pleased with your Clock House summerhouse over the past 8 years. Timber buildings do naturally move with the seasons, so it is great to know our team has been able to support you both early on and again years later. We truly believe aftersales matters, so your comments mean a great deal to us. Thank you again for choosing Logspan.
Drew and James were very helpful and…
Drew and James were very helpful and had great communication, before, during and after my purchase of the Milan cabin. Drew went out his way to organise the team to help with electrics, and the builders themselves were 1st class. If your thinking of buying a cabin, I highly recommend Logspan, quality of wood is superior and workmanship is a high standard.
16 January 2026
Unprompted review
Reply from Logspan
Thank you so much, Karen, for your lovely review. We are really pleased to hear that Drew and James looked after you so well and that communication was strong throughout the whole process. It is also great to know you were happy with the quality of the timber and the workmanship. Thank you again for choosing Logspan and for your recommendation.
Milan Log Cabin
Bought a Milan Log Cabin and can’t fault the service. Delighted with the end product - home office and somewhere to relax. Took the full install package and the team on the day were great.
12 November 2025
Unprompted review
Reply from Logspan
Thank you very much, Craig, for your kind review. We are delighted to hear that you are so pleased with your Milan log cabin and that the full install package worked well for you. It is great to know the team made a positive impression on the day too. We hope you enjoy your new home office and space to relax for many years to come.
Lacking info
They took our order and payment, tried to confirm the delivery and then realised they didn’t have the stock. I had to phone several times to clarify the matter as they did not offer up the information themselves. Very disappointing as I was looking forward to the goods having seen the product face to face during the summer.
27 October 2025
Reply from Logspan
Dear Charly,
Thank you for taking the time to leave your feedback. We're truly sorry for the inconvenience you experienced - this is not the level of service we aim to provide.
Unfortunately, there was an unexpected stock discrepancy, and we communicated this you as soon as we were aware, however we understand how frustrating it must have been to chase information. We're currently reviewing our internal processes to ensure this doesn't happen again.
We completely understand your disappointment, especially after seeing the product over the summer. If you'd like - we'd be happy to reach out once the new stock arrives, as we'd love the opportunity to make this right.
Thank you again for bringing this to our attention.
I recently purchased a shed from…
I recently purchased a shed from Logspan and couldn’t be happier with it. The quality of the materials and craftsmanship is excellent — sturdy, well-finished, and clearly built to last. Delivery was on time, and the team was professional and helpful throughout the process. It looks fantastic in my garden and provides plenty of storage space. Highly recommend Logspan for anyone looking for a durable, well-made shed
9 October 2025
Unprompted review
Reply from Logspan
Hi Michael,
Thank you so much for taking the time to share your wonderful experience with Logspan. We are delighted to hear how happy you are with your new cabin.
It means a great deal to our entire team to know that you're happy with the quality of materials and craftsmanship- it looks fantastic in the garden.
Your recommendation means the world to us!
Kind regards
Jamie.
Ascot T24 - Awesome!
What a great company to work with. From the initial meetings, to helping change the design and supporting me to self-build, the team at Logspan have been great. Special thanks goes out to Gary and Innes for their continued communication and support. I would definitely recommend both the quality of the product and more importantly the service from such a welcoming team.
11 August 2025
Unprompted review
Reply from Logspan
Thank you very much, Ross, for your fantastic review. We are so pleased to hear that you had such a positive experience with your Ascot T24 project. Helping customers adapt designs and supporting self-build projects is an important part of what we do, so your comments mean a lot. We will make sure Gary and Innes see your kind words. Thank you again for your recommendation.
Fantastic Service
I've always wanted a bbq cabin, went for the Finman 7m2 Cabin, chose green roof and painted the cabin cedar red, looks fantastic I love it. Customer Service is second to none, brilliant price, better than anywhere else with exactly the same quality and speedy delivery - they went above and beyond for me, can't wait to have people round to enjoy it with me.
3 June 2025
Unprompted review
Reply from Logspan
Hi Julie,
What a fantastic review - thank you so much for sharing your excitement!
The BBQ hut does look fantastic - and I'm sure your visitors will have an amazing time.
Going above and beyond for our customers is always our goal, and I appreciate your recognising this.
Best wishes
Jamie.
Thank you Gary and Team!
Gary and the Logspan team went over and above requirements in our situation. First, they came to move a garden room from our friend's house to ours, then they came back out to move it to a different location in our own garden (due to our own placement mistake).
Having quoted us a perfectly reasonable amount for the second move, on discovering it was not as complicated as originally thought, they charged us a fraction of the cost... Pretty much nothing.
The room is sturdy enough that it has survived two moves and is still structurally sound
I appreciate Gary's generosity and integrity, and would recommend this company highly.
15 November 2024
Unprompted review
Reply from Logspan
Hi Jenny,
Thank you very much for sharing your detailed review - it's amazing to hear about your experience with Gary.
We're pleased that we were able to help out with moving the cabin. Your feedback is testament to the structural integrity of our buildings, which we are very product of.
We appreciate your kind words and high recommendation.
We are delighted that you are finally settled in.
Kind regards
Jamie.
After sales service is gold standard
Bought a BBQ hut 5 years ago and have loved it ever since. From sales, build and after sales customer service has been second to none. I ve just had an issue with the fan and the guys came out within 2 days, fixed it without any cost and not even a question on warranty. Can't recommend these guys enough as well as the huts themselves. Thanks
1 May 2025
Unprompted review
Reply from Logspan
Hi Ross,
Thank you for taking the time to share your feedback.
It means a lot to us that you've found the overall experience second to none. We value our customers, not only at the time of purchase, but throughout the entire life of our products.
We appreciate your high recommendation of both our team and the huts themselves.
Best wishes
Jamie.
Applause all round
What a fantastic company to deal with! Great sales staff, knowledgeable and helpful with no pressure to buy. Communications excellent and the construction team great too. We are really enjoying the BBQ hut and will do for many years to come. Applause all round.
28 February 2025
Unprompted review
Reply from Logspan
Thank you so much, Ken, for your lovely review. We are delighted to hear that you had such a positive experience with our sales, communication and construction teams. It means a lot to know you felt well looked after throughout the whole process. We hope you enjoy your BBQ hut for many years to come, and thank you again for your kind words.
Professional
From start to finish..
Not having alot of space..I needed something solid but small.
I went for the 7metre hygge hut.
Ordering was relaxed and simple..nothing was a problem.. with my endless questions.
Install day. Sun shining..
The guys ( 3 ) worked like troopers ..barely taking time for tea. I watched the construction..and was amazed at the foundation they done.absolutley solid. Didnt take them long atall to build and complete.
Now when family come..its the place to be.it seats 10 luckily 🥰
To say I'm overjoyed is an understatement.
Thank you to Logspan Dumbarton
Lucy Jamie and the entire team
7metre hygge hut ..you did not disappoint. Highly recommended.
7 March 2025
Unprompted review
Reply from Logspan
Thank you so much for your fantastic review. We are delighted to hear how pleased you are with your 7 metre Hygge hut and that the whole process, from ordering through to installation, felt relaxed and straightforward. It is especially lovely to hear your kind words about Lucy, Jamie and the wider team. We are so pleased your new hut has become the place to be when family come round. Thank you again for choosing Logspan and for your recommendation.
Super company
Super company !
Great company to deal with . Would thoroughly recommend.
5 February 2025
Unprompted review
Reply from Logspan
Thank you very much, Kim, for your kind review. We really appreciate your support and your recommendation. It is great to hear that you found us easy to deal with, and we hope you enjoy your Logspan building for many years to come.
Excellent Company to deal with
Excellent Company to deal with, great quality product and really pleased with finish.
14 May 2024
Reply from Logspan
Thank you so much, Steph, for your lovely review. We are delighted to hear that you were pleased with both the quality of the product and the finish. It means a lot to know you had a positive experience with us. Thank you again for choosing Logspan.
Fantastic Service from Logspan
From start to finish, the service has been excellent. We were greeted at the showroom and then given a guided tour. All of our questions were answered clearly and informatively. The lads who built the unit were so professional. And of course, the unit itself is of high quality itself.
12 July 2024
Unprompted review
Reply from Logspan
Thank you very much, Mark, for your kind review. We are so pleased to hear that you had an excellent experience from your showroom visit right through to the build. It is great to know the team answered your questions clearly and that the installation team made such a strong impression. Thank you again for your support and for your kind comments on the quality of the unit.
Great company perfect product
Bought lovely BBQ hut in March. The team who installed it did a great job in some awful weather. Had many great nights either entertaining or just relaxing and cooking. The customer service is to be commended too.
11 March 2024
Unprompted review
Reply from Logspan
Thank you so much, Linda, for your lovely review. We are delighted to hear that you are enjoying your BBQ hut and that it has already been the setting for so many great nights. It is also wonderful to know that the installation team did such a good job, even in difficult weather, and that our customer service stood out too. Thank you again for choosing Logspan.
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