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See what reviewers are saying

Rated 1 out of 5 stars

Awful company. Unsympathetic, rude, terrible communication. I would never recommend them. Having bought a second hand car with a loan attached which I new nothing about, they showed no mercy. They wan... See more

Rated 5 out of 5 stars

Lovely people, very professional, and such an easy process to complete. From submitting my application to receiving the money was 48 hours. Quick phone call to clarify details, then a home visit th... See more

Rated 5 out of 5 stars

Heather was Wonderful and caring person she went the extra mile to ensure my payments were affordable. Heather supported me throughout all my struggle with mental health. Checking in on me to the very... See more

Rated 5 out of 5 stars

No strings attached, in your face service. APR is clear to see and had no trouble with payments. Mr Paul Zimbler was very helpful and upfront and even insisted I only take out a loan if absolutely nec... See more

Company details

  1. Non-Bank Financial Service

Written by the company

Logbookloans247 will allow you to borrow between £700 and £50,000 secured against your vehicle subject to affordability. Logbookloans247 prides itself on being a fair & responsible lender & has an established reputation built on trust. Logbook Lending Limited t/a Logbookloans247 is authorised and regulated by the Financial Conduct Authority. We are members of the CCTA who's code of practise we follow as well as the National Pawnbrokers Association.


Contact info

4.0

Great

TrustScore 4 out of 5

50 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great service

Great service, in particular Andrew and Victoria. Consummate professionals and hassle free. Timely communication, payment and collection. Highly recommended.

27 March 2025
Unprompted review
Logbook Loans 247 logo

Reply from Logbook Loans 247

Thank you very much for your kind review. As a small business we pride ourselves on good customer service and are glad to hear that we met with your expectations.
Regards Andrew

Rated 1 out of 5 stars

Total waste of time .took nearly a full…

Total waste of time .took nearly a full day sending documents to them. Told I was fully approved. Then I was offered £1000 over 18 months and the total payable was £2800. The loan was against my car ov. My car is valued at £19000 fully clear of finance. So how they offer only this amount with unbelievable interest is shocking. How is this even legal and how desperate are people to keep these people in business. I laughed and told them where to shove it. Lucky for me I wasn't that desperate to fall in this loan sharks net .

5 March 2025
Unprompted review
Logbook Loans 247 logo

Reply from Logbook Loans 247

Dear Matthew,
We are sorry to hear that you were unhappy with the outcome of your application.
As a regulated company we take our obligations as responsible lenders seriously.
A log book loan is subject to affordability.
After completing all the affordability checks in line with FCA guidelines the offer made you after reviewing all the information you provided and assessing your financial circumstances was deemed to be affordable.
We understand that you are disappointed with the outcome however would not wish to place you in worse financial position.
Kind regards
Andrew

Rated 5 out of 5 stars

logbook loan were a great help in a…

logbook loan were a great help in a tough time especially heather had a massive financial time after being really ill for months heathers kind and sympathetic way guided me through so i always kept up to date

27 February 2025
Unprompted review
Rated 5 out of 5 stars

A Good set up

A Good set up, trust worthy, transparent & Quick

I would use them again

5 January 2024
Unprompted review
Logbook Loans 247 logo

Reply from Logbook Loans 247

Dear Dexter, We appreciate you taking the time to give us a review. As a small company we pride ourselves on offering good customer service and am glad we met your expectations.
Kind regards Andrew

Rated 1 out of 5 stars

Load of rubbish

Load of rubbish, been pre approved then ask for every bit of info except my bra size and blood group and then say no based on my credit check! If we were fortunate enough to have a good credit rating we wouldn't be looking at a company like yours, hence your ridiculous Apr and the risk of losing a car, complete waste of my time and now you have all my personal information. Think it would be easier to sell a kidney than get help from this company, do not recommend, no stars if I could 😡

In relation to your reply, if I couldn't afford it, I wouldn't of applied for it and risk losing my car, you were more interested in my personal account which I explained I don't use, my business account is a true reflection. If my circumstances change, no thanks, I would rather sleep in my car than ever ask you for help again and what's happening with all my personal information that you have? I stick by my original review - RUBBISH

28 December 2023
Unprompted review
Logbook Loans 247 logo

Reply from Logbook Loans 247

Dear Miss Child,
We are sorry to hear that you are unhappy with our decision to decline your application for a logbook loan.
For clarity, you were sent an email stating that you were pre-approved for a loan subject to affordability.
As a regulated company we take our obligations as responsible lenders very seriously and in this instance, our underwriters deemed that a loan would be unaffordable based on the information provided, as we would not wish to place you in worse financial position.
Should your circumstances change in the future please feel free to contact us.
Regards Andrew.

Rated 5 out of 5 stars

Excellent

Heather was Wonderful and caring person she went the extra mile to ensure my payments were affordable. Heather supported me throughout all my struggle with mental health. Checking in on me to the very end. She has excellent customer service .Thank you for all your hard work and patience.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Be honest with them they be honest with…

Be honest with them they be honest with you. I had a complication on my life, 3 months before the end of the agreement. Got in contact explained my situation the understanding and advice was promptly and adjusted to my situation, this was essential to my life. Very serious, customer friendly loan company. Many thanks for all.

28 April 2023
Unprompted review
Rated 4 out of 5 stars

Think before you proceed…….

Not a bad company if you need money fast only down side is it’s weekly payments I’ve asked on numerous times for it to be put to monthly or 4 weekly as that is how I’m paid but they say they can’t do that. Be glad to pay it off as the APR is high and won’t need to use them again.payment is done really quick once you apply and the staff have been helpful

24 February 2023
Unprompted review
Rated 5 out of 5 stars

I have been with logbook loans 24/7 for…

I have been with logbook loans 24/7 for 3 years and I couldn’t highly recommend them enough.very straight forward and easy without any hassle. Over the years it has been very simple and little amounts of payments that was payable back . I always had the same lady who helped me at anytime with anything regarding my loan. and I just wanted to say thank you for her help throughout . Thank you heather it was much appreciated

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Logbook Loans is outstanding.

The staff at Logbook loans really helped me out through a tricky few months. The application was straight forward and the staff were friendly and very helpful. I would recommend this company to anyone.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

My RANGE ROVER Autobiography

I took out my agreement and dealt with Andy from day 1 after my initial enquiry was passed to him. It was a daunting time as I was looking for a minimum of £10,000 which was needed immediately. The situation for me was that my car was worth considerably more than that. I wanted to secure my funding with a reputable company that I can have the confidence to know that the charge on my car would be safe and the company would not just want a high value asset in the event I have an issue. It was a turbulent time for me and I did have an unexpected problem during my loan and informed the office and also Andy Immediately. I would actually say that my financial situation plummeted. It was this that I know that there customer services were sympathetic and professional always never made me feel that there was not an option unfortunately my agreement went into default but even this I was called and everything was explained. My life and business have now turned around again and it gives me pleasure today I will clear my borrowing and get my financial troubles behind me. Without my logbook loan I would never have been able to stable my life when the loan was granted. Thank you to everyone at L4L I would definitely use you and recommend you anytime

24 October 2022
Unprompted review

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