Loanonyourcar Reviews 593

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

This company are absolutely incredible. We have a long relationship and whenever we need to move quickly on a vehicle (or vehicles) then we have instant support. Without a doubt the best company aroun... See more

Company replied

Rated 5 out of 5 stars

Second time I’ve used them. More expensive than other methods of finance, but fees are clearly explained and it’s significantly less headache. Very useful if you jump in and out of cars in a... See more

Company replied

Rated 5 out of 5 stars

Needed some funds urgently and the team here were really helpful and I received my funds the same day. Everything from the get go was explained and was kept well informed throughout the whole process... See more

Company replied

Rated 5 out of 5 stars

I’m currently on Loanyourcar using their unitstocking facility, I have to say very easy to deal with the team specially Taylor always happy to help I can’t recommend them enough. If you are a trader i... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

593 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly recommended

Highly recommended, very good customer service. Very simple process for the document verification. Very reliable and trustworthy. Everything was done and payed out within 2.
hours, third time using this Company. One the best service provider in the line of business. Highly efficient, simple process and genuinely helpful.

13 February 2026
Rated 5 out of 5 stars

I spoke to Mr

I spoke to Mr. Joel, very professional, friendly and helpful.
No waste of time.
Quick response.
Guidance in every step.
Thanks
Highly recommended

20 January 2026
Rated 1 out of 5 stars

Need to be more honest on website that…

Need to be more honest on website that minimum income needs to be £1800 . They also don’t accept Universal Credit even if you work full time as well.

Please be more transparent about this so you don’t waste peoples time .

20 November 2025
Unprompted review
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Reply from Loanonyourcar

Hi Jill,

Thanks for your feedback. We’re sorry to hear you were unhappy with your experience. All applications are assessed through our standard affordability and credit checks, and we do make this clear on our website. Our FAQs also state that we’re unable to lend if an applicant is on benefits, and that lending is based on full-time employment and meeting our affordability criteria.

We understand your point about minimum income requirements. We don’t publish our full lending criteria because these can change, and fixed thresholds can be open to misuse. However, we appreciate your comments and will review how we present this information to ensure it’s as clear and transparent as possible.

Thank you again for taking the time to share your concerns.

Jeremy

Rated 5 out of 5 stars

Really good service and quick and easy

Really good service and quick and easy

Recommended 👌

4 November 2025
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Reply from Loanonyourcar

Thank you for your kind comments and your positive experience with us. The team at LoanOnYourCar work hard to provide a friendly, efficient and hassle-free service, so we are very pleased to hear that we met your expectations. Thank you again for choosing us.

Rated 3 out of 5 stars

Value of my car was too low which is…

Value of my car was too low which is fair enough. Not sure why I had to call in to be told this. Also was told this over the phone then hung up on. Assume they're on commission as I was still talking when I got hung up on.

Edit: Review answered. Happy with the response although still disappointed customer care was lacking but no detriment caused. Updated to 3 stars

4 November 2025
Unprompted review
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Reply from Loanonyourcar

Dear Mr Payne,

Thank you for bringing this to our attention, and I’m very sorry that you felt undervalued as a client. This is absolutely not the experience we want anyone to have.

Having listened to the call recording, we can understand why the loan consultant ended the conversation, as you had twice acknowledged that we could not proceed. However, they did this far too quickly and missed that you wished to discuss the matter further. They also should have explored alternative options with you, which did not happen.

We have spoken with the individual involved and will be providing further training to ensure this doesn’t happen again.

Please also be assured that none of our staff work on commission. This is a deliberate company policy to ensure every client is treated fairly and that we always work toward the best possible outcome.

If you would like to discuss this in more detail, please feel free to contact the office on 0333 577 5000 and ask for Jeremy, and I will be happy to help.

Thank you again for raising this with us.

Kind regards,

Jeremy

Rated 5 out of 5 stars

Great and efficient company to deal…

Great and efficient company to deal with prompt responses and easy communication

10 October 2025
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Reply from Loanonyourcar

We really appreciate your 5-star review. It’s great to learn that you were happy with the service received and that our team were able to assist you promptly and professionally. We always aim to make the process as simple and transparent as possible. Thank you for using LoanOnYourCar and for your valued feedback.

Rated 5 out of 5 stars

fantastic service

I’m currently on Loanyourcar using their unitstocking facility, I have to say very easy to deal with the team specially Taylor always happy to help I can’t recommend them enough. If you are a trader id highly recommend getting in contact with them

1 October 2025
Unprompted review
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Reply from Loanonyourcar

Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that you have found our unit stocking facility easy to work with and that the team, especially Taylor, have been consistently helpful. We pride ourselves on providing traders with a straightforward, flexible and supportive service, so your feedback is greatly appreciated.

Thank you for choosing LoanOnYourCar. As always, if you need any further assistance, the team are always here to help.

Rated 5 out of 5 stars

Overall positive swift experience

Overall positive swift experience, all steps were well explained. The team was very helpful and responsive.

15 September 2025
Unprompted review
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Reply from Loanonyourcar

Thank you for your positive review. We are very pleased to hear that you found the process swift and clearly explained, and that our team were helpful and responsive throughout. Providing a straightforward and professional service is something we take great pride in.

Thank you for choosing LoanOnYourCar. If you need any further assistance, our team is always here to help.

Rated 5 out of 5 stars

My experience with the company has been…

My experience with the company has been excellent. I was able to get a loan against my car during a difficult time, and the process was fast, efficient, and truly life-saving. I would highly recommend their service.

26 September 2025
Unprompted review
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Reply from Loanonyourcar

Thank you for your positive review and for sharing your experience. We are delighted to hear that our service was able to support you during a difficult time, and that the process was fast and efficient for you. Our team work hard to provide a straightforward and professional service when customers need it most, so your feedback is truly appreciated.

Thank you for choosing LoanOnYourCar, and for recommending our service. If you ever need any further assistance, we are always here to help.

Rated 3 out of 5 stars

Good company

Good company. Good communication and support. Money was released promptly. Very high interest rate. Could easily loose your vehicle if you are not careful. Also would be.good if they had an app or.online portal where you could login to check your loan/payments/interest etc.

30 September 2025
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Reply from Loanonyourcar

Thank you for your review and for taking the time to share your experience. We are pleased to hear that you found our communication, support and payout process to be efficient.

We appreciate your comments regarding interest rates; these are reflective of the risk and regulatory requirements associated with secured short-term lending, but we always encourage customers to contact us at any point if they need support.

Thank you also for your helpful suggestion regarding an app or online portal. We fully understand the value this would bring, and we are currently developing a new CRM system that will allow customers to view and manage their loan details online. We look forward to introducing this improvement in the near future.

Thank you once again for choosing LoanOnYourCar. If you need any further assistance, our team is always here to help.

Rated 5 out of 5 stars

One of the best service so far

One of the best service so far, director took the initiative and called and offered a fantastic rates! Definitely recommend

2 September 2025
Unprompted review
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Reply from Loanonyourcar

Thank you for your fantastic feedback. We’re delighted to hear that you consider our service among the best and that you were happy with the rates we were able to offer. It’s always our aim to go the extra mile for our customers, so I’m especially pleased my personal call made a positive difference. Your recommendation means a great deal to us.

Kind regards,
Paul Hilburn
Director

Rated 4 out of 5 stars

Quite good get less than you want but you get something

Good service you get less then you requested but easy smooth service money released promptly

7 August 2025
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Reply from Loanonyourcar

Thank you for sharing your feedback. We’re pleased to hear you found our service smooth, straightforward, and that the funds were released promptly. While loan amounts can sometimes be lower than requested due to our lending criteria and responsible affordability checks, we’re glad we could still assist you. We truly appreciate your comments and recommendation.

Kind regards,
Paul Hilburn
Directo

Rated 5 out of 5 stars

Amazing Service

Always receive amazing service, would highly recommend, always do their best to help you when you need it.

6 August 2025
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Reply from Loanonyourcar

Thank you for your wonderful feedback. We’re delighted to know you always receive amazing service from our team and that we’ve been able to support you when you needed it. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
Paul Hilburn
Director

Rated 5 out of 5 stars

Happy Customer

Customer service is persistent,helpful,kind & amazing.
Second time getting assistance from this company and will continue as long as i require more help financially.
Thank you

1 August 2025
Unprompted review
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Reply from Loanonyourcar

Thank you for your kind review and for returning to us a second time. We’re delighted to hear that you found our customer service persistent, helpful, kind, and supportive. It’s always rewarding to know that we’ve been able to provide the financial assistance you needed, and we’re grateful for the trust you continue to place in us. We look forward to being here for you whenever you need us in the future.

Kind regards,
Paul Hilburn
Director

Rated 5 out of 5 stars

Excellent customer services skills…

Excellent customer services skills demonstrated by the advisors Taylor and Joe.

Honestly I am truly impressed and amazed with the communication skills delivered by both individuals

Thanks very much

30 July 2025
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Reply from Loanonyourcar

Thank you for your excellent feedback. We’re so pleased to hear that Taylor and Joe made such a positive impression with their customer service and communication skills. We’ll be sure to share your kind words with them — feedback like this is always greatly appreciated by our team. We’re delighted we could make the process a smooth and positive experience for you.

Kind regards,
Paul Hilburn
Director

Rated 5 out of 5 stars

Great company

The entire team are extremely helpful, efficient and make the entire process very simple

14 July 2025
Loanonyourcar logo

Reply from Loanonyourcar

Thank you for your wonderful feedback. We’re delighted to hear that you found our team helpful and efficient, and that the whole process felt simple from start to finish. Providing a straightforward and supportive service is always our aim, and it’s fantastic to know this came through in your experience. We really appreciate you taking the time to share your comments.

Kind regards,
Paul Hilburn
Director

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