I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... See more
Company replied
Very professional and extremely kind in what was,a traumatic time on my loss of my wife, Sandra. Elaine was extremely helpful and her compassion helped get me through the days leading up to Sandr... See more
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We had pre booked our funerals some 10 years ago. The staff were very sympathetic and caring, helpful without being overbearing, and extremely compassionate from collecting Roger from home to prepar... See more
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Company details
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
6K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Mum's farewell
Shannen, and all the respectful professional team. Thankyou, it was seamless
17 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. We are so pleased to hear that everything felt seamless for you. Shannen and the team will truly appreciate your feedback. It was our privilege to support you. Kind regards Robert Lodge
Advice and action on installing a new Grave Stone. Excellent Service
Sadly, my maiden aunt passed away and her wish was that her ashes be buried in the family plot at Surbiton Cemetery. Throughout this emotional time the team at Lodge Bros. have been exceptional. From advising on a new stone and inscription to the point of delivery and installment. No surprises re costs or delivery (except the delivery and installing was sooner than expected). I would 100% recommend Lodge Bros.
23 April 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are truly glad we could support you during this emotional time and help ensure your late Aunt's wishes were carried out with care and clarity. It is reassuring to hear that everything, from the advice on the memorial to the installation, met your expectations and even exceeded them in terms of timing. Your recommendation means a great deal to us. Kind regards Robert Lodge
Faultlessly handled.
Lodge Brothers handled both my Mum and Dad's funerals faultlessly.
Losing my parents was the most awful experience I have ever been through, especially my Mum very recently but Lodge Brothers (Jo at West Byfleet in particular) were sincere and everything went perfectly. They really look after you from start to finish and also call in to check that you are okay from time to time, which is a very nice touch.
Highly recommended.
15 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind review. We are truly sorry for the loss of your parents and we are honoured to have been able to support you during such a difficult time. It means a great deal to hear that everything was handled as you had hoped and that Jo and the team were able to provide care and reassurance when you needed it most. Looking after families with compassion and respect is at the heart of what we do and your recommendation genuinely means a lot to us. Kind regards Robert Lodge
Can’t fault the service we received…
Can’t fault the service we received from Boutells/ lodge bros Byfleet. From start to finish they were impeccably professional, empathetic and organised. They made what felt like a very difficult process extremely easy to navigate. Staff were genuinely caring and really went all out to make us feel fully supported. Keep doing what you do. Thank you so much .. special thanks to Penny, Sarah and Daniel.
24 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt message. We are so pleased to hear that the Penny and Sarah, along with the team on the day, could support you with the care, respect and understanding you needed, helping to make a difficult time feel more manageable. Your kind words mean a great deal to us. Kind regards Robert Lodge
A dignified and beautifully choreographed funeral
Throughout the whole process the staff in the Molesey office were most helpful, sincere and very personable. They were able to guide me through a difficult time based on their vast wealth of experience . The outcome was dignified, well organised and beautifully choreographed funeral that was greatly appreciated by the whole congregation. The pall bearers played their part with military like precision, and then melted into the background. They all deserved high praise for their smart appearance and quiet efficiency.
The celebrant spoke so eloquently, and linked all aspects of the service so that it flowed seamlessly.
The whole family appreciated the opportunity to say their farewells secure in the knowledge that the day be faultless because it had been so well planned and prepared for. Thankyou, Lodge Brothers.
16 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a thoughtful and detailed message. We are truly pleased to hear that the team in Molesey provided such sincere and supportive guidance, helping you navigate a very difficult time with confidence. It is especially meaningful to know that the service itself was carried out with dignity and care, and that every element—from the organisation to the quiet professionalism on the day—came together seamlessly. Your feedback will be shared with everyone. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are so glad to hear that the team provided the highest level of care and support. Kind regards Robert Lodge
Lodge brothers - unmatched service
Lodge brothers is fantastic and very professional. From the funeral planning right through to ordering and placing the memorial stone their service is unmatched. They allowed us to take our time and never rushed us or pressured us. Even when we made last minute changes to the service they accommodated us without hesitation.
I would 100% recommend them
24 April 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind and detailed feedback. We are pleased to hear that you felt supported throughout every stage and that you were given the time and space to make the right decisions. It is especially reassuring to know that even last-minute changes were handled smoothly. Your recommendation is greatly appreciated. Kind regards Robert Lodge
From the time I meet with Sue to…
From the time I meet with Sue to arrange my mums funeral to Paul who conducted the funeral ,everything went so smoothly,they took a lot of pressure of my hands ,they were understanding in my needs ,I could not praise them enough ,I would definitely recommend.
16 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. We are so pleased to hear that Sue provided helpful guidance during the arrangements and that the team took care of you on the day. It means a great deal to know that some of the pressure was eased for you. Your recommendation means the world to us. Kind regards Robert Lodge
Lodge Brothers Sunbury
Lodge Brothers recently handled my mum’s funeral. They took care of everything we needed with respect and sensitivity at a really difficult time. I wouldn’t hesitate to recommend Lodge Brothers to anyone.
24 March 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are grateful to hear that you were pleased with the service. Our team is committed to providing the highest level of care and support, especially during difficult times. Your recommendation means a great deal to us. Kind regards Robert Lodge
Excellent service
Excellent service
Both ladies were very efficient and helpful
They went the extra mile in difficult circumstances
23 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind message. We are so pleased to hear that the team provided such comprehensive support and went above and beyond when it mattered most. Your appreciation means a great deal. Kind regards Robert Lodge
Very professional and caring service…
Very professional and caring service provided throughout this difficult process
1 February 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are glad our team could provide clear guidance and compassionate support. Your kind words mean a great deal to us. Kind regards Robert Lodge
Time given
Time given, personal approach, general organisation of all aspects and the respect of all staff involved.
14 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful feedback. We are grateful the team was able to provide such a level of service. It is our priority to ensure that our clients feel supported every step of the way. Your words are greatly appreciated. Kind regards Robert Lodge
Very supportive and patient people
Very supportive and patient people. The memorial looks beautiful thank you for everything.
22 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are pleased to hear that you felt supported throughout. It means a great deal to know everything came together just as you had hoped. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are pleased to hear that the team provided a warm and supportive approach and that your mum was cared for with such attention. Kind regards Robert Lodge
Wonderful service from Mia from start…
Wonderful service from Mia from start to finish of the process.
The celebrant was superb.
I would recommend Lodge Brothers to anyone looking to have a sensitive and gentle approach. As they did with both my brothers demise in September and my fathers in March.
A big thank you from the whole family
14 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a thoughtful message. We are truly grateful that you placed your trust in us on both occasions, and we are pleased Mia was able handle every detail with compassion and professionalism. It is our goal to ease the burden during such difficult times and your kind words mean so much to us. Kind regards Robert Lodge
Excellent!!
Have used Lodge Brothers before and the continue to provide an excellent service. All staff are helpful, kind and arrange everything well such that the funeral runs very smoothly.
13 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your continued trust. We are pleased to hear that your experience has remained consistently positive. We are incredibly proud of our staff and their dedication to supporting families with compassion and care. Your appreciation means a lot to us. Kind regards Robert Lodge
Hugely supportive in every way
Hugely supportive in every way, Lodge Brothers Windsor guided me through the arrangements with sensitivity and compassion. They took the lead in making sure all wishes were fulfilled, the day ran smoothly and whilst one of the most difficult days of my life, we were able to honour my mother in the most beautiful way.
14 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt message. We are truly pleased to hear that the team in Windsor provided thoughtful guidance and reassurance, helping you through each stage with care and understanding. It means a great deal to know that everything came together as intended, allowing you to honour your mother in such a meaningful way. Kind regards Robert Lodge
Very friendly and informative staff
Very friendly and informative staff.
Great care taken when making arrangements.
Always available to talk to at any time.
12 March 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are pleased to hear that the team provided clear guidance and support, and that you felt able to reach out whenever needed. Your words are greatly appreciated by everyone. Kind regards Robert Lodge
John Ryan
I recently dealt with Lodge Brothers and I was blown away by their understanding compassion and respect..I dealt with Liz throughout the process and her attention to detail was exceptional..Peter was our conductor at the service and he too guided us through the cremation with empathy and kindness..Thank you so much Lodge Brothers..
17 February 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your positive experience with us. We are delighted to hear that Liz and the team on the day were able to provide such compassionate and thoughtful support. Your appreciation of the care and understanding shown will mean a great deal to them. Kind regards Robert Lodge
I have unfortunately needed the…
I have unfortunately needed the services of Lodge Brothers twice in the last 5 months for both my mum and dad. I have always found the service amazing and professional. In sad times you don’t always think straight and I can’t thank Jo and Sarah in West Byfleet branch enough for doing my thinking and organising for me. Jo is so kind, a lovely human being and thank you to Sarah for making my mum look lovely and like my mum in the chapel of rest. Thank you guys and in the nicest possible way I hope we don’t meet again soon. Nicola Dorey
27 March 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt message. We are truly sorry for your loss, especially having experienced it twice in such a short time — that must have been incredibly difficult. We are so grateful to hear that Jo and Sarah were able to support you so thoughtfully, helping to ease the burden when things can feel overwhelming. Your kind words about the care taken and the attention to detail will mean a great deal to them. Thank you again for your trust, and for taking the time to express your appreciation. Kind regards Robert Lodge
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