This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more
Company replied

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This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more
Company replied
Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more
Company replied
Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!
Company replied
I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied
Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

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The car was at a parking lot few hundred meters next to the airport, the lady at the counter was very polite, 10 minutes in total to get the car

Reply from Locauto Group - Treviso Aeroporto
Unfortunately, it was very very bad experience with your company because at the beginning I told them I’m handicap. I need a car carefully automatic and they said OK and even I showed my pictures on my legs and my body that is very difficult manual but at the end they gave us a Peugeot car which it was manual and when I find out, I came back to the reception and they almost fight with me to change it and they didn’t and we waited already, and we left after half an hour the car was showing problems indicating that you must check the engine and you must check the tires then I had to come back all the way back and show them and then they had no choice to change the car for me at least had a GPS because the other one didn’t even have GPS which I asked from the beginning so the second car was the same one manual with GPS, but the GPS was not working at all when we left so I had to go through the Journey that I had for all those times and using my own telephone for GPS. I couldn’t even put it on that GPS we had anyway it was very hard. I never had a rental this bad experience. It was really suffering trip with this car which most of the time I parked it somewhere and I took other transportation when we came back. I explained everything to the gentleman a different desk and they told me they cannot do anything, but you can we will send you an email and you can tell them everything your problems with the company and with the people and for sure they will take care of you and hopefully we will hear very soon from you to consider about our billings too. Thank you.

Reply from Locauto Group - Treviso Aeroporto
Very Quick at the arrival as well as before leaving. Next time I'll try to rent with you if the price is interesting too.

Reply from Locauto Group - Treviso Aeroporto
Everything was fine, brand new car, fast check out. Frendly stuff at reception on the airport treviso.

Reply from Locauto Group - Treviso Aeroporto
No message received to confirm that the location was closed without remarks.
Soigne-toi you stay usure of that.

Reply from Locauto Group - Treviso Aeroporto
Easy booking process, fast service, car in perfect condition, friendly professional staff. Highly recommended

Reply from Locauto Group - Treviso Aeroporto
Hi locauto is very good service and very cheap price I hope next time I will work with locauto 😊

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
Quick at the office (recommend to do check in in their app/site before going there). Quick at pick up and quick at the drop off. Took photos of the car just in case, but the employer barely looked at the car in the end. The car was almost new and was nice surprise. The only thing that didn't went as good was the water of the windshield cleaner was empty, but nothing to worry to much. Recommend!

Reply from Locauto Group - Treviso Aeroporto
Car was modern and in very good condition. Staff were very helpful and efficient. Made collecting and dropping off at seperate locations very easy.
Only downside was i was give a smaller car than requested.

Reply from Locauto Group - Treviso Aeroporto
your staff is very sympathetic and professional. the late arrival is a real +! really nothing to complain.

Reply from Locauto Group - Treviso Aeroporto
I booked a car with a manual transmission, but the girl at the rental office offered me a car with an automatic transmission for the same price. The car was new and a hybrid, which allowed me to save on fuel.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
I got free upgrade and fast services. They don’t stress you with another insurrance if you got one and there is no deposit

Reply from Locauto Group - Treviso Aeroporto
I traveled in a new, comfortable and economical car.
The service was fast and correct.
The price was affordable and without additional costs.

Reply from Locauto Group - Treviso Aeroporto
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