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Locauto Group - Treviso Aeroporto Reviews 

2,547
TrustScore 4.5 out of 5

4.7

Via Noalese, 63, 31100 Treviso, Treviso / Veneto, IT


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See what reviewers are saying

Rated 4 out of 5 stars

This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more

Company replied

Rated 5 out of 5 stars

Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!

Company replied

Rated 5 out of 5 stars

I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

  • +39 0422433834
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4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,547)

58,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service, no delays

The car was at a parking lot few hundred meters next to the airport, the lady at the counter was very polite, 10 minutes in total to get the car

29 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 1 out of 5 stars

Unfortunately

Unfortunately, it was very very bad experience with your company because at the beginning I told them I’m handicap. I need a car carefully automatic and they said OK and even I showed my pictures on my legs and my body that is very difficult manual but at the end they gave us a Peugeot car which it was manual and when I find out, I came back to the reception and they almost fight with me to change it and they didn’t and we waited already, and we left after half an hour the car was showing problems indicating that you must check the engine and you must check the tires then I had to come back all the way back and show them and then they had no choice to change the car for me at least had a GPS because the other one didn’t even have GPS which I asked from the beginning so the second car was the same one manual with GPS, but the GPS was not working at all when we left so I had to go through the Journey that I had for all those times and using my own telephone for GPS. I couldn’t even put it on that GPS we had anyway it was very hard. I never had a rental this bad experience. It was really suffering trip with this car which most of the time I parked it somewhere and I took other transportation when we came back. I explained everything to the gentleman a different desk and they told me they cannot do anything, but you can we will send you an email and you can tell them everything your problems with the company and with the people and for sure they will take care of you and hopefully we will hear very soon from you to consider about our billings too. Thank you.

17 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Susan,thank you for sharing your experience with Locauto.We apologize for the incovenience with the car model.We suggest you to get in touch with our Customer Service team at the following link:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to welcome you back with a better experience.
Elisa

Rated 5 out of 5 stars

Very Quick at the arrival as well as…

Very Quick at the arrival as well as before leaving. Next time I'll try to rent with you if the price is interesting too.

9 May 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Everything was fine.

Everything was fine, brand new car, fast check out. Frendly stuff at reception on the airport treviso.

16 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 4 out of 5 stars

No message received to confirm that the…

No message received to confirm that the location was closed without remarks.
Soigne-toi you stay usure of that.

16 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Olivier,thank you for sharing your experience.We apologize if you did not receive a confirmation at the end of your rental. It is our policy to automatically send an email with the final amount and the vehicle check-in details. We will get in touch with you immediately.We hope to earn a 5-star review next time.
Chiara

Rated 5 out of 5 stars

Great experience with this company

Easy booking process, fast service, car in perfect condition, friendly professional staff. Highly recommended

14 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Perfect!!!!!

5 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Very good!!

12 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Perfect

Perfect
New car good service very fast check in

5 May 2026
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Reply from Locauto Group - Treviso Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Everything OK

12 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Ok!!

Ok perfect!

11 May 2026
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Reply from Locauto Group - Treviso Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Was nervous but all went perfect

Quick at the office (recommend to do check in in their app/site before going there). Quick at pick up and quick at the drop off. Took photos of the car just in case, but the employer barely looked at the car in the end. The car was almost new and was nice surprise. The only thing that didn't went as good was the water of the windshield cleaner was empty, but nothing to worry to much. Recommend!

8 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 4 out of 5 stars

Car was modern and in very good…

Car was modern and in very good condition. Staff were very helpful and efficient. Made collecting and dropping off at seperate locations very easy.

Only downside was i was give a smaller car than requested.

8 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Daryl,thank you for shering your experience and giving us the cahnce to explain.We are glad you appreciated our service especially of our staff.We want to reassure you that the vehicle provided was in the same category as the one you booked. Unfortunately, reservations are based on vehicle categories and not on specific models. We are sorry that this vehicle did not meet your expectations. We hope to provide you with a better experience during your next rental. See you soon!Chiara

Rated 5 out of 5 stars

Big thank you

your staff is very sympathetic and professional. the late arrival is a real +! really nothing to complain.

6 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

I booked a car with a manual…

I booked a car with a manual transmission, but the girl at the rental office offered me a car with an automatic transmission for the same price. The car was new and a hybrid, which allowed me to save on fuel.

26 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Fast services and great quality

I got free upgrade and fast services. They don’t stress you with another insurrance if you got one and there is no deposit

5 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

I traveled in a new

I traveled in a new, comfortable and economical car.
The service was fast and correct.
The price was affordable and without additional costs.

4 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

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