This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more
Company replied
Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!
Company replied
I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy
- +39 0422433834
Unisciti a MyLocauto Friends
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth rental process
The rental process was very smooth and straightforward. When we arrived at Treviso Airport, we only had to wait a few minutes since the office opens at 8:00 AM.
Once it opened, the Locauto representative assisted us with all the necessary paperwork. After everything was completed, we headed to the parking area to collect our vehicle.
Although we had reserved a VW Polo, we were provided with a Peugeot 208 instead. The car was clean, comfortable, and performed very well throughout our trip, helping us explore part of the beautiful Dolomites.
Overall, it was an excellent experience. We were very satisfied with the service and would definitely choose Locauto again on our next visit to Italy.
Also, no additional fees or unexpected charges were requested.
9 June 2026
Reply from Locauto Group - Treviso Aeroporto
Many thanks, see you soon! Erika
Good price and service
8 June 2026
Reply from Locauto Group - Treviso Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Fast check in and check out
Fast check in and check out
Excelent empathy and professionalism both at Verona and Treviso
8 June 2026
Reply from Locauto Group - Treviso Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Flexible and cooperative
15 June 2026
Reply from Locauto Group - Treviso Aeroporto
Dear Customer,thank you for your review.
We are glad that you enjoyed these aspects of our service, as they are our top priority in providing a 5-star experience.
We look forward to welcoming you back in the future
Elisa
I rented 4-5 times already
I rented 4-5 times already, and always had a great experience. I was very sceptical due to some reviews, but never had issues. All the cars were new (which is not something i like, but they are safe).
15 June 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
My card was illegally charged one month…
My card was illegally charged one month after the rental. It’s unacceptable.
21 May 2026
Reply from Locauto Group - Treviso Aeroporto
Dear Elena Catalina,thank you for your review and giving us the opportunity to explain.
The charge you mentioned is the administrative fee due to a traffic ticket.
For further informations, you can get in touch with our Customer Service at the link https://portale.locautorent.com/websitecs/cs-home.aspx
We hope this information is helpful to you.
Chiara
Amazing service
Amazing service , so fast
Cars are new and clean. I love fast check in , makes live so easier
Totally recommended
2 June 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Treviso Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Everything was perfect
Everything was perfect, the staff from Treviso, the car, the services everything
4 June 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Treviso Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Excellent experience
I recently rented with Locauto and had an excellent experience. The booking process was straightforward, and the pickup at Airport was efficient with no unnecessary friction.
What I particularly appreciate is their transparent policy regarding debit card acceptance; it made the rental process much less complicated compared to other providers. Everything from the vehicle condition to the final drop-off went perfectly. Highly recommended if you value a professional and honest car hire experience.
24 May 2026
Reply from Locauto Group - Treviso Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Treviso Aeroporto
Hello Ioann, thank you for sharing your experience with Locauto. We are sorry to hear that you were disappointed with the vehicle you received. Please allow us to clarify that we are unable to guarantee a specific vehicle brand, as bookings are made by car category only.
We hope you will give us another opportunity to welcome you back and provide you with a better experience.
Sara
Car quality was top notch
Car quality was top notch...they did not pressurise to buy in extras...its totally your choice as per requirements... executives were nice and helpful
18 May 2026
Reply from Locauto Group - Treviso Aeroporto
Many thanks, see you soon! Erika
Everything is good!
15 May 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Treviso Aeroporto
That's great to hear! See you soon, Angelo
Treviso airport
At Treviso airport, Alessandro and Veronica and Marina were very efficient and helpful. It was a pleasure to deal with them.
21 May 2026
Reply from Locauto Group - Treviso Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
I had a problem with the car and I had…
I had a problem with the car and I had some dificulty contacting Locauto for help. I had to go to Locauto (Venice) to exchange the car (+/- 200km).
But, I recommend Locauto.
The staff is very friendly.
Thank You
10 May 2026
Reply from Locauto Group - Treviso Aeroporto
Dear Miguel,thank you for sharing your experience.We apologize for the experienced issues with the car.We are glad that you appreciated our friendly staff and our service.
Thank you for understanding and we hope to welcome you back in the future.
Chiara
Reply from Locauto Group - Treviso Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Great service.
Second time choosing locauto from Treviso. All process goes smoothly and fast from the rent desk up to Pick up location. ( We received an car upgrade as well). Traveling to different EU countries without extra charges.
19 May 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for your feedback! Fausto
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.