EXPERIENCE WAS GOOD ALL ROUND WITH THE EXCEPTION THAT THE VECHICLE WAS LATE ON PICK-UP. ALSO, WE WERE MADE TO SIGN THE CONTRACT BEFORE SEEING THE CAR WHEN IT ARRIVED NOT GIVING US ENOUGH TIME TO CJECK... See more
Company replied
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See what reviewers are saying
Highly recommend. Easy , efficient collect & drop service provided by Daniel at Locauto base in Lecce . New car in excellent condition provided. Easy walk from historical centre/ train station to Loca... See more
Company replied
Great experience with the car rental! The staff was very patient, open, and took the time to clearly answer all my questions and explain everything in detail.
Company replied
All steps, from booking the car until returning it back wenr very smoothly. The car was great (we were upgraded, thank you) and relaible. The only thing: returning the car at Bari Centrale was a bit... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Viale del Risorgimento, 10 a Lecce potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0832253697. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale del Risorgimento 10, 73100, Lecce, Puglia, Italy
- +39 0832253697
Unisciti a MyLocauto Friends
4.8
Excellent
761 reviews
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Good experience in general
Online checking was a bit annoying, but made it much easier when checking out the car. Return was quite straigh forward. The car didn't have the trunk rug, what made arranging luggade a bit messy. Jeep Renegade was comfortable, but had a very bad performance at lower gears.
22 September 2024
Reply from Locauto Group - Lecce
Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Luca
Process was smooth, Need to post office hours.
Everything ran smoothly, with the rental agent knowledgeable and friendly. I would suggest that there be a sign posted about hours of operation. We tried to return the car early in the afternoon the day before only to discover the office was closed.
20 September 2024
Reply from Locauto Group - Lecce
Thank you for the great review! Stefania
Reply from Locauto Group - Lecce
Thank you for leaving us a positive review! See you soon, Enrico
Totally recommended!
We had a problem with another company that ended up with no car for us. Then we went to Locauto's offices - both, airport and Lecce's - and the staff there were very friendly and helpful. They gave us a car and everything went nice and easy.
I would 100% recommend renting cars with them :)
11 September 2024
Reply from Locauto Group - Lecce
Hello, so glad you enjoyed the trip with us, Fabio
Tire pressure to check
The tire pressure was not correct when we took the car and the guy told us to go in a station and to do it ourself, which was not a problem, but it could have been checked before giving us the car.
Also, we choses a small hybrid car on the website , which was not available, and they gave us a big SUV, which was not really the way we wanted to spend our vacations.
22 September 2024
Reply from Locauto Group - Lecce
Thank you for your feedback. http://www.locautorent.com/customerservice We are here to help you with everything you need! See you soon, Gaia
Lecce car hire
Despite there being a small queue when we arrived in the booking office, the service was quick and efficient and the car was ready on time. It was a really pleasant surprise to get an upgrade and an automatic vehicle for the duration of the hire. The drop off of the hire car was even quicker and an email receipt confirmation was quickly sent after we departed. Excellent service
21 September 2024
Reply from Locauto Group - Lecce
Thank you for leaving us a positive review! See you soon, Enrico
Nice people to deal with in the local…
Nice people to deal with in the local Lecce office, we had a great car!
Didn’t get the deposit back! It’s a very small deposit but every little helps!
13 September 2024
Reply from Locauto Group - Lecce
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Very reliable and easy to use
Very reliable and easy to use. The Locauto representative was very helpful and explained in detail every step we had to take so the rental would be a breeze. Also the fact that they do not charge a deposit is very big advantage.
Thank you Locauto!
12 September 2024
Reply from Locauto Group - Lecce
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Very easy for rent
We rent a car via mobile in Lucce and give the car back in Bari airport.Very easy for rent.
Thank you❤️
23 August 2024
Reply from Locauto Group - Lecce
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Friendly and efficient service
Friendly and efficient service from Roberto. Helpful and clear at all points. Would hire from here again! Roberto's english was perfect.
3 August 2024
Unprompted review
Reply from Locauto Group - Lecce
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Positive experience with Locauto
I chose this company based on the positive reviews and while it was more expensive than others, I had a worry-free experience. The car was great, the service was pretty fast, no hidden fees. I would recommend and I would rent from here again.
2 August 2024
Reply from Locauto Group - Lecce
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
We are trully happy with the service…
We are trully happy with the service that we received. The coommunication was brilliant. All workers spoke English very well, answered to all of our questions and explained everything to the detail. We also received car for a very good price. Grazie mille
28 July 2024
Reply from Locauto Group - Lecce
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Easy check in and out of the car, friendly staff
Easy check in and check out of the car. Friendly staff with good English.
4 July 2024
Reply from Locauto Group - Lecce
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Locauto Lecce Apulien
Everything is always right here at Locauto. Committed, friendly and hardly any waiting times. I can only recommend the base in Lecce. Top!
28 June 2024
Reply from Locauto Group - Lecce
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Locauto break down service not helpful.
Our car got a flat tyre and unfortunately there was no spare tyre in the back to change it. So we phoned the help desk and after being hung up on, and having to re phone, Locauto finally managed to call a tow truck to help us. It was the tow truck driver that managed to drive us to a service station and organise a taxi that took us to Matera, not Locauto. Despite having full insurance, the taxi cost us 150Euro - plus we were charged additional penalty costs to fill the car up with fuel. That amounted to about another 300 euro or so, none of which was not covered by insurance. All because they did not have a spare tyre for us to change.
21 June 2024
Reply from Locauto Group - Lecce
Oh no! That’s not what we like to hear! We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Anna
Very good experience
Complete flow was very smooth. Overall experience was very positive. The only small point isn’t that when we were going to leave the car in the Bari Airport, the park was completely full. But we managed to leave it anyway without a problem.
22 June 2024
Reply from Locauto Group - Lecce
Thank you for the great review! Stefania
Pickup in Lecce was easy & staff…
Pickup in Lecce was easy & staff welcoming & very helpful - even helping with CarPlay which we needed for navigation. Drop off at Malpensa T2 was seamless and staff member was smiley & helpful. Would definitely use again.
26 June 2024
Reply from Locauto Group - Lecce
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Quick pick up and drop off
Quick pick up and drop off. Nice and competent employees. No hassle. Would use this company again.
22 June 2024
Reply from Locauto Group - Lecce
Thank you for the great review! Stefania
Easy Car pick up
Easy Car pick up. Clean and pretty Car! One day extending was also easy! So I can recommend the Place!
15 June 2024
Reply from Locauto Group - Lecce
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Uncomplicated check out and check in
Uncomplicated check out and check in! Friendly employee, clean car! Nothing to worry
14 June 2024
Reply from Locauto Group - Lecce
We are so happy about your all-out stressless experience. Lucrezia
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