EXPERIENCE WAS GOOD ALL ROUND WITH THE EXCEPTION THAT THE VECHICLE WAS LATE ON PICK-UP. ALSO, WE WERE MADE TO SIGN THE CONTRACT BEFORE SEEING THE CAR WHEN IT ARRIVED NOT GIVING US ENOUGH TIME TO CJECK... See more
Company replied
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Highly recommend. Easy , efficient collect & drop service provided by Daniel at Locauto base in Lecce . New car in excellent condition provided. Easy walk from historical centre/ train station to Loca... See more
Company replied
Great experience with the car rental! The staff was very patient, open, and took the time to clearly answer all my questions and explain everything in detail.
Company replied
All steps, from booking the car until returning it back wenr very smoothly. The car was great (we were upgraded, thank you) and relaible. The only thing: returning the car at Bari Centrale was a bit... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Viale del Risorgimento, 10 a Lecce potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0832253697. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale del Risorgimento 10, 73100, Lecce, Puglia, Italy
- +39 0832253697
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4.8
Excellent
761 reviews
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Quick and friendly service
Quick and friendly service : clear explanation of all features and documents.
We had a VW Caravelle for 6 adults : enough space for ourselfs and the loggage; an automatic gear could make it more perfect.
To improve : drop off place in Napels was not well indicated.
Overall good choice.
29 July 2025
Reply from Locauto Group - Lecce
Thank you for your feedback! Our customer's reviews are important for us to improve the quality of the service provided. See you on the next rental, Luca
Excellent service
Excellent service. We didn't have to wait. They served us right away. And very professionally. I highly recommend it. Very good service from the guy who served us, Daniel.
25 July 2025
Reply from Locauto Group - Lecce
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Good experience
The employee at the desk was very helpful. Clear explanations, good behavior, recommended.
However, waiting time was a bit too long for both retrieving and returning the vehicle (the only reason I am not giving 5 stars).
20 June 2025
Reply from Locauto Group - Lecce
Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you on the next rental, Carlo
Easy to do check in
Easy to do check in, specially as already did the online check in. Also simple to do return in the office. All clear
8 June 2025
Reply from Locauto Group - Lecce
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Lecce
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
The drop off place in Rome was difficult to reach!
The drop off place in Rome was difficult to reach. Other than that, everything was fine. The car, even though with a lot of small scratches, was perfect!
11 June 2025
Reply from Locauto Group - Lecce
Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Anna
Excellent customer service from Roberto…
Excellent customer service from Roberto who was very helpful and quickly worked through the process
24 May 2025
Reply from Locauto Group - Lecce
Thank you for the great review! Stefania
Good service
Good service. Unfortunately they couldn't deliver the selected car but the alternative was okay.
10 May 2025
Reply from Locauto Group - Lecce
Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Luca
Overall a positive experience
Overall a positive experience. Would have preferred to receive the car model I’d ordered but it was not a big deal. Staff were friendly and helpful at pick up, and also at drop off (Bologna Centrale). Car was adequate though it had an issue with the screen washers (no, the reserve wasn’t empty). Regardless would use again.
30 April 2025
Reply from Locauto Group - Lecce
Thank you for your feedback Dario! We can't wait to have you on board again and deserve 5 stars! See you soon, Anna
Very uncomplicated and friendly
Very uncomplicated and friendly, especially the return policy.
24 April 2025
Reply from Locauto Group - Lecce
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Lecce
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Great service!
30 April 2025
Reply from Locauto Group - Lecce
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
I would highly recommend your company…
I would highly recommend your company to anyone renting a car in Italy. The price was good for me. And Roberto at the Lecce location was extremely helpful!! He set up the GPS and took time to show me how to use it even though they were preparing to close for the day. He was also available by phone when I needed. Very good customer service!! Will certainly use your company again when I return in October.
21 April 2025
Reply from Locauto Group - Lecce
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
NO SPARE TYRE
The car I rented in Lecce was fine. However, it had no spare tyre or no repair kit. This is surely not good enough. Imagine getting a puncture and seeing that there was no spare.........
1 January 2025
Reply from Locauto Group - Lecce
We are sorry to hear this, Tomas. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Luca
Exactly as you would want it to be
Very straightforward pick up, car in excellent condition and staff extremely pleasant.
11 October 2024
Reply from Locauto Group - Lecce
Many thanks, see you soon! Erika
Everything worked well and the people…
Everything worked well and the people very polite .
10 October 2024
Reply from Locauto Group - Lecce
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Recommended
Was recommended to me and they were very professional with excellent service. I would use them again.
3 October 2024
Reply from Locauto Group - Lecce
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
I was able to pick up the car quickly…
I was able to pick up the car quickly from Locauto. You didn't need a credit card to rent a car, a debit card was enough. Roberto was kind and helpful.
26 September 2024
Reply from Locauto Group - Lecce
Thank you for the great review! Stefania
Reply from Locauto Group - Lecce
Thank you for the great review! Stefania
Reply from Locauto Group - Lecce
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
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